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- Tasks: Lead high-profile SaaS Core Banking projects and ensure seamless delivery across Europe and North America.
- Company: Join a global fintech leader redefining digital banking solutions with innovative technology.
- Benefits: Enjoy competitive salary, professional development opportunities, and a dynamic work environment.
- Why this job: Make a lasting impact in the financial landscape while championing service excellence and team growth.
- Qualifications: 12+ years in leadership roles with expertise in SaaS and core banking solutions required.
- Other info: Willingness to travel is essential; only shortlisted candidates will be contacted.
The predicted salary is between 72000 - 108000 £ per year.
Regional Head of Delivery and Services – Europe and North America
Driving Seamless On-Premise & SaaS Onboarding/Transformation in Core Banking Solutions | Championing Service Excellence in SaaS Delivery
Join a globally recognized innovator in financial services technology, delivering end-to-end digital banking solutions that redefine industry standards. As a key enabler of our client’s strategic vision, this role provides an opportunity to lead high-profile onboarding/transformation projects, influence industry best practices, and drive lasting impact in the regional financial landscape.
Base Location: UK
For client: Fintech Global Leader ANKH ID: 200
As a dynamic and experienced Director, Delivery and Services will oversee the seamless implementation and deployment including all delivery streams of our client’s Core Banking Solution across the regions. This role places Director, Delivery at the forefront of a strategic evolution in delivery services, supporting financial institutions in their transition to agile, cloud-based SaaS solutions.
Key Responsibilities of Regional Head of Delivery and Services- Project Execution & Delivery: Oversee the successful execution of SaaS Core Banking projects (delivery of implementations) across the region as well as handling migrations and system upgrades, ensuring seamless delivery, high standards of quality, and alignment with customer expectations. Collaborate with the Project Management Office (PMO) and internal teams to allocate resources effectively, ensuring high-quality project execution for SaaS implementations. Guide and manage partner resources on projects, ensuring adherence to performance standards and operational excellence.
- Customer Engagement & Risk Management: Serve as the primary escalation point for regional customer concerns, identifying and mitigating project risks quickly. Foster proactive customer engagement strategies to enhance client satisfaction and build strong references.
- Team Leadership & Talent Development: Lead a team of Functional and Technical Consultants, and cross-functional delivery teams including engaged partner’s professionals, ensuring alignment with regional and segment expertise. Develop and drive initiatives for consultant professional development to enhance technical and industry expertise, maximizing client value. Collaborate with the talent team to build a strong talent pipeline, align on hiring needs, make informed hiring decisions, and provide mentorship, support, and career development for team members while managing their professional growth across the region.
- Financial & Performance Management: Drive financial performance by overseeing revenue planning, optimizing cost structures, and ensuring efficient backlog execution. Monitor and report on key performance metrics specific to SaaS delivery, ensuring projects meet financial and delivery targets.
- Cross-Functional Alignment & Continuous Improvement: Facilitate communication between Product, Sales, and Delivery teams to ensure alignment between customer commitments, product roadmaps, and delivery schedules. Champion a culture of continuous improvement, refining delivery frameworks, governance models, and cross-functional collaboration with Cloud IT, Product, and Support teams.
- SME in SaaS Core Banking solutions
- At least 12 years of proven leadership experience in professional or managed services, with a strong focus on delivery and execution of large-scale, complex banking projects.
- Deep expertise in SaaS and cloud-based software implementations within financial services.
- Solid understanding of core banking solutions and enterprise financial software.
- Strong stakeholder management skills, with the ability to liaise effectively across internal teams, clients, and external partners.
- A commercial mindset with proficiency in project scoping, cost optimization, and resource planning.
- A structured and programmatic approach to execution, ensuring efficiency and adherence to best practices in delivery.
- Bachelor’s degree in Business, Finance, Information Technology, or a related field.
- Fluency in English
- Willingness to travel
Please note that only shortlisted candidates will be contacted. Applications without a detailed CV or those not meeting the mandatory requirements will not be considered. Your confidentiality is assured. If you do not hear from us within 15 days, you will be considered for future opportunities.
ANKH and our Client are equal opportunity employers.
Contact Detail:
ANKH Executive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Head
✨Tip Number 1
Network with professionals in the fintech and SaaS sectors. Attend industry events, webinars, or local meetups to connect with potential colleagues or mentors who can provide insights into the role and company culture.
✨Tip Number 2
Familiarise yourself with the latest trends in core banking solutions and SaaS delivery. Being knowledgeable about current innovations and challenges in the industry will help you stand out during discussions with hiring managers.
✨Tip Number 3
Prepare to discuss your experience in managing large-scale projects. Be ready to share specific examples of how you've successfully led teams and delivered complex banking solutions, as this will demonstrate your capability for the role.
✨Tip Number 4
Showcase your leadership style and approach to team development. Highlight any initiatives you've implemented to enhance team performance and client satisfaction, as this aligns with the responsibilities of the Delivery Head position.
We think you need these skills to ace Delivery Head
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in SaaS Core Banking solutions and project management. Use specific examples that demonstrate your leadership skills and successful project execution.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities outlined in the job description. Emphasise your experience in managing large-scale banking projects and your ability to drive customer engagement and satisfaction.
Highlight Relevant Qualifications: Clearly list your qualifications, especially your degree in Business, Finance, or Information Technology. Mention any certifications related to SaaS or cloud-based solutions that could set you apart.
Showcase Leadership Experience: In your application, provide examples of how you've led teams and developed talent in previous roles. Discuss your approach to mentoring and supporting team members to enhance their professional growth.
How to prepare for a job interview at ANKH Executive
✨Showcase Your Leadership Experience
As a Delivery Head, your leadership skills are crucial. Be prepared to discuss specific examples of how you've successfully led large-scale projects in the past, particularly in SaaS and cloud-based environments. Highlight your ability to manage teams and drive performance.
✨Demonstrate Your Industry Knowledge
Familiarise yourself with the latest trends in core banking solutions and SaaS delivery. During the interview, reference your understanding of these technologies and how they can impact financial institutions. This will show your potential employer that you are not only knowledgeable but also passionate about the industry.
✨Prepare for Customer Engagement Scenarios
Expect questions about how you handle customer concerns and project risks. Prepare scenarios where you've successfully mitigated issues or improved client satisfaction. This will demonstrate your proactive approach and ability to maintain strong client relationships.
✨Highlight Financial Acumen
Since the role involves financial performance management, be ready to discuss your experience with revenue planning and cost optimisation. Share examples of how you've monitored key performance metrics and ensured projects met financial targets, showcasing your commercial mindset.
