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- Tasks: Lead a passionate team in delivering top-notch veterinary prescription services.
- Company: Join Animed, a forward-thinking company dedicated to animal care.
- Benefits: Competitive salary, generous leave, staff discounts, and wellbeing support.
- Other info: Dynamic hybrid work environment with a focus on team culture and growth.
- Why this job: Make a real difference in veterinary care while growing your leadership skills.
- Qualifications: Must be UK registered with RCVS and have strong leadership experience.
The predicted salary is between 50000 - 55000 £ per year.
Animed is seeking a highly skilled and motivated Veterinary Medicines & Operations Manager to join our dynamic team. This pivotal role involves building, developing, and leading a core team of Dispensing Veterinary Surgeons and in the future SQPs, and Veterinary Nurses to ensure the sustainable growth of Animed's prescription services.
Location: To be based at our Head Office - Owen Road, Diss, Norfolk, United Kingdom, IP22 4ER (Hybrid)
Contract: Permanent
Hours: 40 hours per week
Key Responsibilities
- Team Leadership: Manage and coach a team of professional dispensing veterinary surgeons, SQPs, and in the future, Vet Nurses, fostering a positive and supportive team culture.
- Operational Management: Establish a future-ready operational structure leveraging technology and support staff to meet growing demand.
- Compliance Oversight: Work closely with the Compliance Lead to ensure all teams operate in full compliance with VMD and internal SOPs, maintaining adherence to the retail and wholesale distribution licence for veterinary medicinal products.
- Service Delivery: Ensure high standards of efficiency, accuracy, and customer support within prescription medication services, including risk mitigation planning.
- Communication: Oversee effective communication between customers, prescribing vets, and operational departments.
- Performance Monitoring: Own, measure, and report on performance KPIs across all areas of your team. Monitor, audit, and record operational processes using Doctract and Q-Pulse.
Essential Skills and Experience Required
- UK registered with RCVS as a MRCVS.
- Customer-centric approach with excellent problem-solving skills.
- Strong understanding of legal requirements in line with the VMD and Home Office.
- Good understanding of modern retail operations.
- Proven track record of successful line management with strong leadership, interpersonal, and influence management skills.
- High affinity for data with an objective and precise approach to performance measurement and reporting.
- Ability to operate at both strategic and tactical levels.
- Proactive self-starter with a ‘can-do' attitude and collaborative nature.
Join Animed and lead our dedicated team towards excellence in veterinary prescription services. Apply today and be a part of our mission to provide outstanding service and care.
Our Offer to You
- Competitive salary between £50k - £55k, dependent on experience and skills.
- Five weeks' annual leave per annum, plus bank holidays.
- Long Service Award – employees receive an extra day of annual leave for each year of service (up to 5 additional days).
- Staff discount scheme on Veterinary bills and care.
- Staff discount on pet medicines, products and food.
- Employee Assistance Programme for confidential wellbeing support.
- And lots more, as part of our commitment to help you feel recognised, supported and appreciated!
Animed is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Ready to join us? Apply now.
Veterinary Medicines & Operations Manager in Diss employer: Animed
Contact Detail:
Animed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Medicines & Operations Manager in Diss
✨Tip Number 1
Network like a pro! Reach out to your connections in the veterinary field and let them know you're on the hunt for a role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Animed and its values. Understand their mission and how your skills align with their goals. This will help you stand out as a candidate who truly gets what they're about.
✨Tip Number 3
Practice your answers to common interview questions, especially those related to team leadership and operational management. We want you to feel confident and ready to showcase your experience and problem-solving skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Veterinary Medicines & Operations Manager in Diss
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Veterinary Medicines & Operations Manager role. Highlight your experience in team leadership and operational management, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about veterinary services and how you can contribute to our mission at Animed. Keep it engaging and personal – we love to see your personality come through!
Showcase Your Compliance Knowledge: Since compliance is crucial in this role, make sure to mention your understanding of VMD regulations and any relevant experience you have. We’re keen on candidates who can ensure our operations run smoothly and within legal guidelines.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Animed
✨Know Your Stuff
Make sure you brush up on your knowledge of veterinary medicines and operations. Familiarise yourself with the legal requirements set by the VMD and Home Office, as well as the latest trends in retail operations. This will show that you're not just a candidate, but someone who is genuinely passionate about the field.
✨Showcase Your Leadership Skills
Since this role involves managing a team, be prepared to discuss your leadership style and past experiences. Think of specific examples where you've successfully led a team or resolved conflicts. Highlight how you foster a positive team culture and support your colleagues.
✨Prepare for Compliance Questions
Expect questions around compliance and operational management. Be ready to explain how you would ensure adherence to internal SOPs and maintain high standards in service delivery. Demonstrating your understanding of compliance oversight will be crucial in this role.
✨Bring Data to the Table
As the role requires a strong affinity for data, prepare to discuss how you've used performance metrics in previous positions. Share examples of KPIs you've monitored and how you've used data to drive improvements. This will show that you can operate at both strategic and tactical levels.