At a Glance
- Tasks: Lead and coach a team of customer care advisors to enhance service interactions.
- Company: Join Animed, a company dedicated to exceptional customer experiences.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for personal growth.
- Other info: Flexible work environment with a focus on team development.
- Why this job: Make a real difference in customer care while developing your leadership skills.
- Qualifications: Passion for customer experience and proven coaching abilities required.
The predicted salary is between 30000 - 40000 £ per year.
Animed is seeking a Customer Care Team Leader to lead a team of about 10 advisors in Diss, England. This role emphasizes coaching, developing team members, and enhancing customer service interactions.
The ideal candidate will have a strong passion for customer experience, proven ability to coach, and the confidence to use data for performance improvement. This position also offers hybrid working opportunities, allowing flexibility between office and home.
#J-18808-LjbffrCustomer Care Team Leader | Coach, Grow & Lead Hybrid Role in Diss employer: Animed
At Animed, we pride ourselves on being an exceptional employer that values the growth and development of our team members. Located in Diss, England, we offer a supportive work culture that encourages coaching and collaboration, alongside flexible hybrid working arrangements to promote work-life balance. With a strong focus on enhancing customer service and providing meaningful career advancement opportunities, Animed is the perfect place for passionate individuals looking to make a difference in the customer experience.
