At a Glance
- Tasks: Join us as a Veterinary Receptionist, handling calls, bookings, and client queries.
- Company: CVS Group plc is a leading UK veterinary services provider, passionate about animal care.
- Benefits: Enjoy competitive pay, generous leave, staff discounts, and a supportive team environment.
- Other info: This is a permanent, full-time role with opportunities for career progression.
- Why this job: Make a difference in pets' lives while developing your career in a caring culture.
- Qualifications: Previous receptionist experience is essential; veterinary experience is a bonus.
The predicted salary is between 20000 - 22000 £ per year.
Employer: Animed Veterinary Centre
Location: Whitstable
Salary: To be paid at the National Minimum Wage
Closing date: 15 Jul 2025
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Sector: Small Animal, Practice, Veterinary
Job Type: Veterinary Surgeon
Contract Type: Permanent
Hours: Full Time
Are you passionate about making pets a priority? Here at CVS, so are we!
We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Receptionist at Animed Vets in Whitstable and Beltinge (a combination across sites).
Location: Animed Vets in Whitstable and Beltinge (a combination across sites)
Contract: Permanent
Hours: 30 hours per week
Shift Pattern: 30 hours a week over 4-5 days plus 1:6 Saturdays
About CVS:
CVS Group plc is one of the largest integrated veterinary services providers in the UK, encompassing veterinary practices, diagnostic laboratories, and e-commerce division. Our success is driven by our passion for animals and making pets a priority, which is at the heart of our work every day.
Take a look at our short film to recognize the remarkable work that our Vets, Nurses, Care Assistants, and Receptionists do daily in the UK.
About the role:
Day-to-day duties include:
- Answering phones and booking appointments
- Responding to queries via phone, in person, and email
- Registering new clients
- Completing insurance forms
- Dispensing medications
- Taking payments
- Providing a warm and welcoming experience to clients
What we\'re looking for:
- Previous Receptionist experience is essential. Veterinary experience is a plus.
- Resilient, able to cope with potentially distressing situations
- Excellent communicator with strong empathy
- Excellent customer service skills
- Positive attitude and team player
- Proficiency in Microsoft Office and database management
What we can offer:
We offer:
- Salary in line with the National Living Wage (from 1 April 2025)
- Generous annual leave of 5 weeks plus Bank Holidays (pro-rata)
- Supportive team environment
- Staff discount on veterinary bills and products
- Employee Assistance Programme and Mental Health First-Aiders
- And more! Full details available on our website.
Our Receptionist Careers Pathway provides a structured route for development and career progression within CVS. Learn more here.
CVS is committed to inclusivity and diversity, supporting all colleagues to be themselves and excel.
Note: We cannot accept applications from candidates without the Right to Work in the UK, as we do not provide visa sponsorship.
To apply, click the \'Apply Now\' button below.
#J-18808-LjbffrVeterinary Receptionist in Whitstable employer: Animed Veterinary Centre
At CVS, we pride ourselves on being an excellent employer, offering a supportive team environment where your passion for animals can truly shine. Located in the charming coastal town of Whitstable, our Veterinary Receptionist role comes with generous annual leave, employee discounts, and a clear pathway for career progression, ensuring that you can grow and thrive in your career while making a meaningful impact on the lives of pets and their owners.
StudySmarter Expert Advice🤫
We think this is how you could land Veterinary Receptionist in Whitstable
✨Tip Number 1
Familiarise yourself with the specific services offered by Animed Veterinary Centre. Understanding their approach to animal care and client service will help you demonstrate your enthusiasm and alignment with their values during any conversations.
✨Tip Number 2
Practice your communication skills, especially in handling potentially distressing situations. As a Veterinary Receptionist, you'll need to convey empathy and support to pet owners, so being prepared for these interactions can set you apart.
✨Tip Number 3
Network with current or former employees of CVS or similar veterinary practices. They can provide insights into the company culture and expectations, which can be invaluable when discussing your fit for the role.
✨Tip Number 4
Showcase your customer service skills in any informal interactions you have with the team or during your visit to the practice. A positive attitude and willingness to help can leave a lasting impression before you even apply.
We think you need these skills to ace Veterinary Receptionist in Whitstable
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and requirements of a Veterinary Receptionist. Tailor your application to highlight relevant experience and skills that match what CVS is looking for.
Highlight Relevant Experience:Make sure to emphasise any previous receptionist or veterinary experience in your CV and cover letter. Use specific examples to demonstrate your customer service skills and ability to handle distressing situations.
Craft a Compelling Cover Letter:Write a personalised cover letter that showcases your passion for animals and your enthusiasm for the role. Mention why you want to work at CVS and how you can contribute to their mission of making pets a priority.
Proofread Your Application:Before submitting, double-check your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a receptionist role.
How to prepare for a job interview at Animed Veterinary Centre
✨Show Your Passion for Animals
Make sure to express your love for animals during the interview. Share any personal experiences you have with pets or volunteering at animal shelters, as this will demonstrate your genuine interest in the role.
✨Highlight Relevant Experience
Since previous receptionist experience is essential, be prepared to discuss your past roles. Focus on how your skills in customer service and communication can translate into providing a warm and welcoming experience for clients.
✨Prepare for Common Scenarios
Think about potential distressing situations you might encounter in a veterinary setting. Prepare responses on how you would handle these scenarios with empathy and professionalism, showcasing your resilience.
✨Familiarise Yourself with the Company
Research CVS Group plc and Animed Veterinary Centre before the interview. Understanding their values and services will help you align your answers with what they are looking for in a candidate.
