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- Tasks: Answer phones, book appointments, and provide a warm welcome to clients and their pets.
- Company: Join Animed Veterinary Hospital, a passionate team dedicated to animal care.
- Benefits: Competitive salary, generous leave, staff discounts, and mental health support.
- Why this job: Make a difference in the lives of pets and their owners every Saturday.
- Qualifications: Previous receptionist experience is essential; veterinary experience is a bonus.
- Other info: Clear career progression pathway with training opportunities in a supportive environment.
Overview
We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Receptionist at Animed Veterinary Hospital, Shedfield.
Location: Animed Veterinary Hospital, Shedfield
Contract: Permanent
Hours: 7.5 Hours
Shift Pattern: Saturday 8am till 4pm
About Animed Veterinary Hospital, Shedfield
Take a look at the practice here: Vet Collection link: Animed Veterinary Hospital, Shedfield | The Vet Collection
About CVS
CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing four main business areas; our veterinary practices, diagnostic laboratories and e-commerce division.
Our success is derived from the passion our people have for animals and for making pets a priority, it\\\’s what is at the heart of our work, every day.
Take a look at our short film to recognise the remarkable work that our Vets, Nurses, Care Assistants and Receptionists do on the front line every day in the UK: CVS Ode to Veterinary Professionals
About the role
Day-to-day duties of the role will include:
- Answering phones and booking appointments
- Responding to queries via phone, in person and email
- Registering new clients
- Completing insurance forms
- Dispensing medications
- Taking payments
- Providing a warm and welcoming experience to clients arriving at the practice
What we\\\’re looking for in our Veterinary Receptionist
- Previous Receptionist experience is essential, veterinary experience is a plus!
- Resilient with the ability to cope with potentially distressing and emotional situations
- An excellent communicator with strong empathy
- Excellent customer service skills and experience in dealing with members of the public
- A positive attitude and excellent teamwork skills
- Proficiency in Microsoft Office and other database management and operating systems
What we can offer you
We know that benefits are key and that your personal benefits priorities will differ from others, so please see some of what we offer below:
- Salary in line with the National Living Wage (as of 1 April 2025)
- Generous annual leave entitlement of 5 weeks per year plus Bank Holidays (pro rata)
- Supportive and collaborative team environment
- Staff discount scheme on Veterinary bills and products
- Employee Assistance Programme and access to over 400 Mental Health First-Aiders
- and lots more!
Or, if easier, you can find a full list by clicking here: CVS | What We Offer
Our new Receptionist Careers Pathway offers a clear, structured route for receptionists to develop their skills and advance within CVS. Through a range of courses, it equips individuals and teams with the knowledge and confidence to deliver exceptional client service and grow their careers with us.
For more information, take a look at our pathway here: https://vimeo.com/1092474116
CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best.
We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to.
Unfortunately, we are unable to accept and progress applications from candidates without the Right to Work in the UK, as we cannot provide visa sponsorship, due to our clinical support roles not meeting the criteria set out by the Home Office to be eligible.
To apply for this position, please click the \”Apply Now\” button below.
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Saturday Receptionist employer: Animed (Shedfield)
Contact Detail:
Animed (Shedfield) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Saturday Receptionist
✨Tip Number 1
Get to know the company! Before your interview, check out Animed Veterinary Hospital's website and social media. Understanding their values and services will help you connect better during your chat.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will boost your confidence and help you articulate your passion for animals and customer service.
✨Tip Number 3
Dress the part! Even though it’s a Saturday role, showing up in smart attire can make a great first impression. It shows you’re serious about the position and respect the workplace.
✨Tip Number 4
Follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can set you apart from other candidates. Plus, it shows you’re proactive and genuinely interested!
We think you need these skills to ace Saturday Receptionist
Some tips for your application 🫡
Show Your Passion for Animals: Make sure to highlight your love for animals in your application. We want to see that you genuinely care about pets and their well-being, as this is at the heart of what we do every day.
Tailor Your Experience: When listing your previous receptionist experience, focus on the skills that relate to our role. If you've dealt with emotional situations or provided excellent customer service, let us know!
Be Personable: Since you'll be the first point of contact for clients, it's important to convey your warm and welcoming nature. Use a friendly tone in your application to reflect how you would interact with clients.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Animed (Shedfield)
✨Know Your Stuff About Animals
Since this role is all about being a Veterinary Receptionist, brush up on your animal knowledge! Familiarise yourself with common pet issues and the services offered at Animed Veterinary Hospital. This will show your passion for animals and help you connect with the team.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you dealt with difficult situations or helped someone in need. This will demonstrate your ability to handle the emotional aspects of the job with empathy and professionalism.
✨Practice Your Communication
As a receptionist, you'll be the first point of contact for clients. Practice clear and friendly communication. You might even want to role-play with a friend to get comfortable answering phones and responding to queries. This will help you come across as warm and welcoming during the interview.
✨Be Ready for Teamwork Questions
Teamwork is key in this role, so think of examples where you've worked well with others. Be prepared to discuss how you contribute to a positive team environment and how you handle conflicts. This will show that you're not just a great individual worker but also a fantastic team player.