Animal Attendant

Animal Attendant

Ipswich Full-Time No home office possible
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Animal Welfare League Qld

At a Glance

  • Tasks: Care for animals, maintain their housing, and assist with adoptions.
  • Company: AWLQ is a leading not-for-profit animal welfare organisation in Queensland.
  • Benefits: Enjoy competitive pay, discounts, and access to an Employee Assistance Program.
  • Why this job: Make a real difference in animal welfare while working in a passionate team.
  • Qualifications: Certificate III in Animal Studies or similar experience preferred.
  • Other info: Flexible shifts available, including weekends and public holidays.

Permanent Part-time | Not-for-Profit | Animal Care Award Rate $26.96 – $28.12

Join us and make a difference!

At AWLQ, we’re committed to creating a brighter future for animals in need and keeping pets and people together by providing lifesaving support and resources to people in need with companion animals.

About The Role

Animal Welfare League Queensland (AWLQ) is currently looking for a permanent part-time Animal Care Attendant at our Ipswich Rehoming Centre! AWLQ Animal Attendants play a huge part in making a genuine difference to the lives and welfare of our animals. This position offers a minimum of 3-4 shifts per week, with opportunities for additional shifts, including some weekend work.

Key Responsibilities

  • Working with a dedicated team of staff and volunteers to ensure the welfare of animals in care, including dogs, cats, livestock, and small pets, is to the highest standard
  • Maintaining and cleaning of animal housing to a high standard
  • Providing a high standard of animal care, including administering routine veterinary medications and treatments
  • Providing positive-based enrichment and behaviour management programs for animals
  • Impounding and reuniting lost animals with owners
  • Assisting customers with pet meet and greets and adoptions
  • High-level accuracy and attention to detail when updating animal and person records using our digital system
  • Exceptional Customer Service to all visitors to the Rehoming Centre
  • Demonstrate knowledge and promote animal care and food products at the point of adoption

What are the minimum requirements for this position?

  • Certificate III in Animal studies, companion animals, Dog Training or behaviour qualification (desirable)
  • Knowledge and demonstrated experience with animal care in a professional environment
  • Previous animal industry experience in a similar capacity with dogs and cats
  • National Police Clearance Certificate
  • Experience using digital management software and inputting data
  • Open driver’s license

To Be Successful In This Role, You Will Have

  • Excellent Customer Service
  • The ability to work in a team and independently
  • Experience working with dogs, cats, and livestock
  • Knowledge and demonstrated ability with animal quarantine and disease management
  • Confident dog and cat handling skills, able to read body language and communicate animal behaviour
  • Computer skills, able to use Microsoft Office, email, and data management systems
  • Be able to work a 7-day roster – which covers weekends and public holidays, with a 5 pm finish on some shifts
  • Reliable transport

Why should you join us?

At AWLQ, we offer competitive pay and benefits, including access to an independent Employee Assistance Program, retail discounts, and vet discounts. Most importantly, every day you’ll play an instrumental role in our lifesaving work.

Our mission is to unleash the potential in every team, and we know that teams perform best when they have passion. We are committed to building a culture where everyone has the opportunity to do meaningful work and is recognised for their efforts.

Equality

Diversity and inclusion are the principles guiding how we build our teams, cultivate our leaders and build a culture of belonging where differences are valued.

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About Us

AWLQ is one of Queensland’s most dynamic and best-loved charities. Our organisation is the leader in the zero euthanasia movement nationally and is considered a national leader in animal welfare. AWLQ locally provides a safe haven for close to 10,000 stray and homeless animals each year, while also assisting other communities in saving homeless animals.

In addition to our shelter work, we are committed to keeping pets and people together by providing lifesaving support and resources to people in need with companion animals. We are known for our grassroots and innovative community-based animal welfare work including our community vet clinics, Getting to Zero, Golden Hearts Seniors’ Support Program and the National Desexing Network.

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Animal Attendant employer: Animal Welfare League Qld

At AWLQ, we pride ourselves on being a leading not-for-profit organisation dedicated to animal welfare, offering a supportive and inclusive work environment where every team member can make a meaningful impact. Our commitment to employee growth is reflected in our competitive pay, access to an Employee Assistance Program, and various discounts, all while working alongside passionate individuals who share a love for animals. Join us at our Ipswich Rehoming Centre and be part of a mission that truly makes a difference in the lives of thousands of animals each year.
Animal Welfare League Qld

Contact Detail:

Animal Welfare League Qld Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Animal Attendant

✨Tip Number 1

Familiarise yourself with AWLQ's mission and values. Understanding their commitment to animal welfare and community support will help you align your passion for animal care with their goals during any discussions or interviews.

✨Tip Number 2

Gain hands-on experience with a variety of animals, especially dogs and cats. Volunteering at local shelters or fostering pets can provide you with practical skills and demonstrate your dedication to animal welfare.

✨Tip Number 3

Brush up on your customer service skills. Since you'll be interacting with the public, showcasing your ability to communicate effectively and compassionately with potential adopters can set you apart from other candidates.

✨Tip Number 4

Prepare to discuss your experience with digital management systems. Being able to confidently talk about your familiarity with data entry and record-keeping will highlight your organisational skills, which are crucial for this role.

We think you need these skills to ace Animal Attendant

Animal Care Knowledge
Customer Service Skills
Teamwork and Collaboration
Dog and Cat Handling Skills
Behaviour Management
Attention to Detail
Record Keeping
Digital Management Software Proficiency
Communication Skills
Quarantine and Disease Management
Time Management
Problem-Solving Skills
Compassion and Empathy
Ability to Work Flexible Hours

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in animal care, particularly with dogs, cats, and livestock. Include any qualifications like a Certificate III in Animal Studies or similar, as well as your customer service skills.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for animal welfare and your commitment to the mission of AWLQ. Mention specific experiences that demonstrate your ability to provide high-quality animal care and customer service.

Showcase Relevant Skills: In your application, emphasise your skills in animal handling, behaviour management, and your experience with digital management software. Highlight your ability to work both independently and as part of a team.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial in this role.

How to prepare for a job interview at Animal Welfare League Qld

✨Show Your Passion for Animal Welfare

Make sure to express your genuine love for animals during the interview. Share any personal experiences or stories that highlight your commitment to animal welfare, as this will resonate with the values of AWLQ.

✨Demonstrate Your Customer Service Skills

Since exceptional customer service is crucial for this role, prepare examples of how you've successfully assisted customers in previous positions. Highlight your ability to communicate effectively and handle various situations with empathy.

✨Highlight Relevant Experience

Be ready to discuss your previous experience with animal care, especially with dogs and cats. Mention any specific tasks you’ve performed, such as administering medications or managing animal behaviour, to showcase your qualifications.

✨Prepare for Behavioural Questions

Expect questions that assess your teamwork and problem-solving abilities. Use the STAR method (Situation, Task, Action, Result) to structure your answers, ensuring you provide clear examples of how you've worked effectively in a team or handled challenges.

Animal Attendant
Animal Welfare League Qld
Location: Ipswich
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