RVN: Client Care & Reception Lead in Manchester
RVN: Client Care & Reception Lead

RVN: Client Care & Reception Lead in Manchester

Manchester Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead client care and manage reception duties in a veterinary setting.
  • Company: Reputable veterinary service provider in Manchester.
  • Benefits: Generous holiday allowance, CPD funding, and employee assistance programmes.
  • Why this job: Make a positive impact on client experiences in a supportive environment.
  • Qualifications: Minimum 2 years’ experience in veterinary nursing and strong client interaction skills.
  • Other info: Join a passionate team dedicated to exceptional client care.

The predicted salary is between 30000 - 42000 £ per year.

A veterinary service provider in Manchester seeks a Reception Veterinary Nurse to enhance client experiences while utilizing clinical expertise in a non-clinical role. Ideal candidates will have a minimum of 2 years’ experience and will enjoy managing client interactions, from triage support to appointment coordination.

Key benefits include:

  • Generous holiday allowance
  • CPD funding
  • Employee assistance programs

Join us to make every client visit a positive experience.

RVN: Client Care & Reception Lead in Manchester employer: Animal Trust

As a leading veterinary service provider in Manchester, we pride ourselves on fostering a supportive and dynamic work culture that prioritises employee well-being and professional growth. With generous holiday allowances, comprehensive CPD funding, and robust employee assistance programmes, we empower our team to thrive both personally and professionally while making a meaningful impact on client experiences.
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Contact Detail:

Animal Trust Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land RVN: Client Care & Reception Lead in Manchester

✨Tip Number 1

Network like a pro! Reach out to your connections in the veterinary field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.

✨Tip Number 2

Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on showcasing your client care experience and how you can enhance the client journey at the practice.

✨Tip Number 3

Be proactive! If you see a job that excites you, don’t wait for the perfect moment. Apply through our website and highlight your unique skills in managing client interactions and triage support.

✨Tip Number 4

Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and reinforces your commitment to making every client visit a positive experience.

We think you need these skills to ace RVN: Client Care & Reception Lead in Manchester

Client Interaction Management
Triage Support
Appointment Coordination
Veterinary Knowledge
Communication Skills
Customer Service
Team Leadership
Problem-Solving Skills
Time Management
Empathy
Organisational Skills
Attention to Detail

Some tips for your application 🫡

Show Your Passion for Client Care: When writing your application, let your enthusiasm for enhancing client experiences shine through. We want to see how your clinical expertise can translate into exceptional service, so share specific examples of how you've made a difference in client interactions.

Highlight Relevant Experience: Make sure to emphasise your 2+ years of experience in the veterinary field. We’re looking for candidates who can manage client interactions effectively, so include any relevant roles or responsibilities that showcase your skills in triage support and appointment coordination.

Tailor Your Application: Don’t just send out a generic application! Take the time to tailor your CV and cover letter to our job description. We appreciate when candidates align their skills and experiences with what we’re looking for, so make it personal and relevant.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role or our company culture.

How to prepare for a job interview at Animal Trust

✨Know Your Stuff

Make sure you brush up on your veterinary knowledge, especially around client care and reception duties. Familiarise yourself with common client queries and how to handle them effectively, as this will show your expertise and confidence in the role.

✨Showcase Your Experience

With a minimum of 2 years’ experience required, be ready to discuss specific examples from your past roles. Highlight situations where you enhanced client experiences or managed challenging interactions, as this will demonstrate your capability and fit for the position.

✨Practice Your People Skills

Since this role focuses heavily on client interactions, practice your communication skills. Role-play common scenarios with a friend or family member to ensure you can convey empathy and professionalism during the interview.

✨Ask Insightful Questions

Prepare thoughtful questions about the company culture, team dynamics, and how they measure client satisfaction. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.

RVN: Client Care & Reception Lead in Manchester
Animal Trust
Location: Manchester

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