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- Tasks: Provide top-notch admin support and assist customers via phone and email.
- Company: A forward-thinking government agency committed to diversity and inclusion.
- Benefits: Flexible shifts, work-life balance, and a supportive team environment.
- Why this job: Join a dynamic team and make a difference in customer service.
- Qualifications: Strong communication skills and proficiency in Microsoft Office.
- Other info: Perfect for those seeking a role that fits around their lifestyle.
The predicted salary is between 30000 - 42000 £ per year.
A government agency in the UK is seeking four Administrative Officers for their Customer Service Centre. The role involves providing comprehensive administrative support, updating information systems, and assisting customers via phone and email.
Ideal candidates will have strong communication skills and experience with Microsoft Office. The role offers flexibility with shifts that allow for creative use of annual leave, making it suitable for individuals looking to balance work with lifestyle commitments. This position emphasizes diversity and inclusion in the workplace.
Administrative Officer: Customer Service & Data (Shift) employer: Animal & Plant Health Agency
Contact Detail:
Animal & Plant Health Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Officer: Customer Service & Data (Shift)
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the agency on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and data management. We can role-play with a friend to boost our confidence and nail those answers!
✨Tip Number 3
Show off your Microsoft Office skills! Bring examples of how you've used these tools in past roles. We want to demonstrate that we’re not just familiar, but proficient!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our applications easily and stay updated on any new opportunities.
We think you need these skills to ace Administrative Officer: Customer Service & Data (Shift)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with customer service and administrative tasks. We want to see how your skills align with the role, so don’t be shy about showcasing your Microsoft Office prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Customer Service Centre. Share specific examples of how you've excelled in similar roles and how you can contribute to our team.
Show Off Your Communication Skills: Since this role involves assisting customers via phone and email, make sure your written application reflects your strong communication skills. Keep it clear, concise, and professional – we love a good communicator!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Animal & Plant Health Agency
✨Know Your Stuff
Make sure you’re familiar with the role of an Administrative Officer, especially in a Customer Service Centre. Brush up on your knowledge of administrative support tasks and how to effectively use Microsoft Office. This will show that you’re prepared and serious about the position.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. Think of examples from your past experiences where you’ve successfully assisted customers or resolved issues. This will help demonstrate your ability to handle customer interactions effectively.
✨Flexibility is Key
Highlight your adaptability and willingness to work shifts. Discuss how you plan to balance work with your lifestyle commitments, as this role offers flexibility. Showing that you can manage your time well will resonate with the agency’s focus on work-life balance.
✨Embrace Diversity and Inclusion
Familiarise yourself with the agency's commitment to diversity and inclusion. Be ready to discuss how you can contribute to a diverse workplace and why it matters to you. This will reflect your alignment with their values and enhance your candidacy.
