Scrum Master - 12 Month FTC

Fully Remote Are you an energetic Agile champion who thrives in a fast-paced environment? At Animal Friends Insurance, we believe in having fun, working hard, and constantly striving to be the best. We are looking for a passionate Scrum Master to join our IT function on a 12-month Fixed Term Contract. In this role, you will champion our customers, ensuring our teams deliver great outcomes for both them and their pets. If you want to join an organization where your expertise truly matters, we want to hear from you.

Why Join Us?

• A collaborative and supportive team environment: You will work closely with Product Owners, Business Analysts, Developers, Testers, and DevOps to ensure successful delivery.
• Modern way of working: Drive delivery excellence using Agile frameworks like Scrum and Kanban.
• Exciting and meaningful projects: You will help deliver vital functionality across our web applications and portals.
• The ability to make a real impact: You will be fully accountable for the effectiveness of your Scrum Teams, empowering them to continuously improve.
• A strong focus on work-life balance: We support a "Colleague Choice" default for your work location, giving you the flexibility you need to do your best work.

What You Will Do

• Lead and facilitate key Scrum ceremonies, including Daily Scrums, Sprint Planning, Sprint Reviews, and Retrospectives.
• Actively identify and remove impediments so teams can stay focused on delivering value in every single sprint.
• Provide expert coaching and mentoring to teams across all maturity levels, promoting a strong culture of continuous improvement.
• Track team performance and progress toward delivery goals using metrics like velocity, lead time, and cycle time.
• Work independently to navigate complex situations while fostering smooth, cross-functional collaboration.

What You Bring

• Proven experience as a Scrum Master or Agile Coach in a fast-paced, high-pressure environment.
• A deep understanding of software development lifecycles and Agile project management tools, such as Jira, Trello, or Azure DevOps.
• Outstanding communication, problem-solving, and conflict-resolution skills.
• The ability to act with diplomacy, tact, and empathy while coaching the wider organisation on Agile adoption.

Ready to help us build something amazing? Apply today to bring your Agile expertise to Animal Friends!

What you can expect from us:

• 25 days (pro-rata) annual leave plus bank holidays and we give you your birthday off
• Fully paid day off for charity work
• 95% of our employee’s own pets, we’re able to provide up to 50% off insurance along with free access to our Vet consultation app JOII
• We believe looking after employees’ health is important, so we offer discount on gym membership, access to a Wellbeing hub
• We like to celebrate success and recognise excellent employee performance; we will donate £3k to the charity of our employee of the quarter’s choice
• Most importantly, you`ll be working within a courageous, passionate and kind-hearted team

Why choose Animal Friends

Animal Friends has been supporting UK pet owners for more than 25 years with our comprehensive and meaningful pet insurance. We are not only an award-winning business but one of the largest pet insurance providers in the UK. We understand that our success is only possible because of how we work together, which is why our company values of being courageous, kind-hearted and passionate are the heart of what we do – and we simply wouldn’t be who we are today without our colleagues, who embody these values every day.

We are part of the Pinnacle Pet Group (PPG) – a pan European fully integrated pet insurance and pet health services provider. On a mission to help pets live happy, healthy lives with their pet parents, PPG are committed to supporting the diverse needs of their customers and colleagues with a clear ambition to become the world leader in pet insurance and healthcare services.

Our recruitment process

As an FCA regulated business, we require successful applicants to clear our pre-employment screening process which includes a credit check, and references checks. Under the latest UK Right to Work regulations, we will require successful applicants to evidence their right to work in the UK, either in person, online, or digitally via a third party subject to circumstances. Please be aware this advert will remain open until the vacancy has been filled rather than the advertised closing date. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.