Animal Friends is seeking a friendly Customer Service Phone Agent to join our UK team. You will be the first point of contact for policyholders, assisting with queries and policy updates, and ensuring a positive customer experience.
The role covers standard hours, with a 4-week virtual induction, and a comprehensive benefits package. You will handle inbound calls, resolve issues empathetically, and maintain performance targets while learning our products and procedures.
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Remote Customer Support Agent – Pet Insurance employer: Animal Friends
Animal Friends Insurance is an exceptional employer that values innovation and collaboration, making it an ideal place for Agile Delivery Leads to thrive. With a flexible location, employees enjoy a supportive work culture that prioritises professional growth, alongside generous benefits like 25 days of annual leave and discounts on pet insurance. Join us to make a meaningful impact while working in a dynamic environment that champions customer outcomes.
