Animal Friends in the United Kingdom is seeking a Claims Phone Agent to guide pet owners through the claims journey with care and empathy. The role supports customers via phone, email and Live Chat, covering 37.5 hours per week from Monday to Friday, 9am–5pm, with a starting salary of £25,300.
A four-week induction will follow a 4-week virtual training period. The successful candidate will bring experience in remote or contact centre environments, strong communication and empathy, and comfort
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Pet Insurance Claims Advisor employer: Animal Friends
Animal Friends Insurance is an exceptional employer that values innovation and collaboration, making it an ideal place for Agile Delivery Leads to thrive. With a flexible location, employees enjoy a supportive work culture that prioritises professional growth, alongside generous benefits like 25 days of annual leave and discounts on pet insurance. Join us to make a meaningful impact while working in a dynamic environment that champions customer outcomes.
