Learning Co-Ordinator, United Kingdom - Remote

Our Learning Co-Ordinator plays a vital role in supporting the delivery of high-quality learning across Pinnacle Pet Group. Working closely with the Learning Manager and as part of the wider Learning Team, you’ll ensure learning activity runs smoothly from end to end — from system set-up and scheduling through to accurate reporting and compliance. You’ll also provide pivotal support across the wider Talent & Culture team. This is a hands-on role for someone experienced in administering the Cornerstone LMS, who thrives on organisation, data accuracy, and keeping multiple priorities moving at pace. Combining strong system and reporting capability with a supportive, colleague-focused approach, helping ensure learning is delivered consistently, reliably, and on time across the business.

What we look for in you as a Learning Co-Ordinator:

• Proven experience administering the Cornerstone Learning Management System, including uploads, assignments, curriculums, communications, and reporting
• Strong data and reporting capability, with advanced Excel skills and a sharp eye for accuracy and compliance
• Highly organised, proactive, and able to manage multiple priorities in a fast-paced environment
• A detail-focused administrator who takes ownership of processes and continuously looks for ways to improve them
• A supportive team player with a colleague-first mindset, comfortable working independently and as part of a wider team

What you’ll get up to as a Learning Co-Ordinator:

• Managing the end-to-end administration of mandatory and ad-hoc learning, ensuring training is uploaded, assigned, communicated, and delivered on time
• Maintaining and improving the Cornerstone LMS, including content, curriculums, assignments, user functionality, release management, and data quality
• Monitoring completions and overdue learning, resolving data issues, and owning the accuracy of learning records
• Producing regular and ad-hoc learning reports using Cornerstone, Excel, and Power BI to provide insight into compliance, trends, and risks
• Supporting internal and external audits through accurate, well-maintained learning records and reporting
• Coordinating virtual and face-to-face learning events and managing the Learning inbox across PPG
• Administering onboarding learning journeys, including welcome communications and new-starter set-up
• Managing external learning requests, purchase orders, approvals, and tracking
• Supporting Quarterly Awards and providing ad-hoc administrative support across People, Talent & Culture
• Reviewing, documenting, and improving learning administration and reporting processes to drive efficiency and consistency
• Supporting Talent, Engagement, and wider Talent & Culture programmes and maintaining the Talent & Culture MI dashboard

What you can expect from us:

• 25 days annual leave plus bank holidays and we give you your birthday off
• Fully paid day off for charity work
• 95% of our employees own pets; we’re able to provide up to 50% off insurance along with free access to our Vet consultation app JOII
• Discount on gym membership and access to a Wellbeing hub
• We donate £3k to the charity of our employee of the quarter’s choice
• Working within a courageous, passionate and kind-hearted team

As an FCA regulated business, we require successful applicants to clear our pre-employment screening process which includes a credit check and references checks. Under the latest UK Right to Work regulations, we will require successful applicants to evidence their right to work in the UK, either in person, online, or digitally via a third party subject to circumstances.

Please note this advert will remain open until the vacancy has been filled rather than the advertised closing date. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.