Learning Operations & Insights Co-Ordinator

Learning Operations & Insights Coordinator

United Kingdom - Remote

HR

Full time

Permanent

Package: Up to £28,000 per annum depending on suitability, with 25 holiday days (plus your birthday off), pension, wellbeing support and pet insurance discount.

Hours: 37.5 hours per week, Monday to Friday 9am to 5pm

Location: Fully remote, hybrid, or based within our office in the UK.

About the Role

As the Learning Operations & Insights Coordinator, you will ensure our learning programmes run seamlessly from end to end. You will be the go‑to expert for our Cornerstone Learning Management System and support the administration, optimisation, and reporting of learning activity across the business.

Working closely with Learning & Development & the wider Talent team, you will help ensure colleagues have access to engaging, compliant, and impactful learning experiences.

Alongside managing learning operations, you will produce learning insights and reporting that drive business decisions, identify trends, and improve learning outcomes.

What You'll Be Doing

Learning Operations

• Coordinate virtual and face‑to‑face learning events and programmes.
• Manage learning schedules, communications, attendance tracking, and administration.
• Support onboarding and mandatory learning activity across the business.
• Ensure learning records and compliance data remain accurate and audit‑ready.
• Provide responsive support for learning queries and stakeholder requests.

Cornerstone LMS Expertise

A significant part of this role will involve owning and maintaining the Cornerstone LMS.

Required experience:

• User management and data maintenance.
• Curriculum and learning assignment management.
• Content uploads and catalogue administration.
• Automated communications and notifications.
• Compliance tracking and reporting.
• Learning programme setup and optimisation.

Reporting, Analytics & Insights

You will own the production and analysis of learning data, transforming information into meaningful insights that drive action.

Using Advanced Excel and Power BI, you will:

• Produce learning and compliance reports.
• Monitor training completion rates and mandatory learning activity.
• Identify trends, risks, and opportunities.
• Create dashboards and visualisations for stakeholders.
• Provide data‑driven recommendations to support business decisions.
• Continuously improve the quality and accessibility of learning MI.

What We're Looking For

• Proven experience administering Cornerstone LMS with confidence and accuracy.
• Advanced Excel skills, including reporting, data analysis, formulas, pivot tables, and data manipulation.
• Experience creating and maintaining reporting dashboards using Power BI.
• Strong analytical skills with the ability to identify trends and present meaningful insights.
• Exceptional organisational skills and ability to manage multiple priorities.
• Excellent attention to detail and commitment to data quality.
• Experience working within a learning, talent, HR, or people‑focused environment.
• Strong communication and stakeholder management skills.

Most Importantly

We are looking for someone with a genuine passion for people development and who understands that behind every report, compliance metric, and learning programme is an opportunity to help a colleague grow, develop new skills, and succeed.

What you’ll get

We recognise that your hard work shouldn't come without its perks. Here is a list of benefits you can expect:

• 25 days annual leave (which increases with service) plus bank holidays.
• A day off for your birthday.
• One paid day off per year to volunteer with a UK‑registered animal charity of your choice.
• 50% off pet insurance for your companion pets.
• Free access to our vet partner, Joii Pet Care, for your cat and/or dog.
• Discount on gym membership, access to a dedicated Wellbeing Hub and a healthcare cash plan.
• Donation of £3,000 to the charity of our employee of the quarter’s choice.