Empathetic Claims Phone Agent | Mon–Fri Support

Empathetic Claims Phone Agent | Mon–Fri Support

Full-Time Remote
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Animal Friends Pet Insurance Ltd is seeking a Claims Phone Agent to join the Claims Team in the United Kingdom. The role supports customers from initial claim through final resolution, handling calls, emails, and live chats with care and accuracy.

Working 37.5 hours per week, Monday to Friday, 9:00–17:00, with a 4-week induction starting 18 January. Competitive benefits include a salary of £25,300 per annum and holiday entitlement.

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Empathetic Claims Phone Agent | Mon–Fri Support employer: Animal Friends Pet Insurance Ltd

Animal Friends Pet Insurance is an exceptional employer, offering a flexible work environment that allows for fully remote, hybrid, or office-based roles in Amesbury. With a strong focus on employee wellbeing, we provide generous benefits including 25 days of annual leave, discounts on pet insurance, and access to health and fitness resources. Our passionate team is dedicated to innovation and animal welfare, creating a supportive culture where employees can thrive and make a meaningful impact.

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Contact Details:

Animal Friends Pet Insurance Ltd Recruitment Team