At a Glance
- Tasks: Lead and develop a high-performing veterinary team in a fast-paced emergency environment.
- Company: Join Animal Emergency Australia, a leader in emergency veterinary services with a people-first culture.
- Benefits: Competitive salary, pet care discounts, fitness access, and career progression opportunities.
- Other info: Dynamic role with autonomy and the chance to influence outcomes across a national network.
- Why this job: Make a real impact on team performance and patient care while shaping your career.
- Qualifications: 5+ years in people leadership, strong business acumen, and experience in complex service environments.
The predicted salary is between 100000 - 130000 £ per year.
Are you a high‑performing leader with strong commercial instincts and a passion for building exceptional, resilient teams? At Animal Emergency Australia (AEA), we’re seeking a Veterinary Team Manager who combines strategic thinking, operational discipline and people leadership excellence to drive both team performance and business outcomes.
About Us
AEA is a leader in emergency and critical care veterinary services, delivering high‑quality care across a national network of hospitals. We are committed to clinical excellence, innovation, and building environments where our people can perform at their best and grow meaningful careers. Perth Vet Emergency Cannington (PVE Cannington) is one of the leading 24‑hour emergency animal hospitals in Perth, operating 7 days a week, 365 days per year. With a team of 80+ veterinary professionals and support staff, PVE Cannington combines clinical capability with a strong, people‑first culture. As part of the AEA network, it offers a collaborative environment where leaders can make a meaningful impact on patients, clients, and their teams.
About The Opportunity
We are seeking a high‑calibre Veterinary Team Manager to join PVE Cannington who will play a critical role in the leadership, performance, and development of our veterinary team within a fast‑paced, 24/7 emergency environment. This is a non‑clinical leadership position where you will have genuine ownership of team performance, workforce strategy, and operational delivery. You will directly influence outcomes across people, patient care, and business performance. Acting as an integrator between people, processes and performance, you will enable the veterinary team to operate at their best – ensuring capability, engagement and accountability are consistently high. This is a dynamic, hands‑on role requiring flexibility to support a 24/7 operational environment. Working closely with the Hospital Administrator and Leadership Team, you will translate strategy into execution, drive operational discipline and continuously elevate performance standards – at scale within a growing national organisation.
Key Responsibilities
- Lead the performance, engagement and development of the veterinary team
- Drive a high‑performance, values‑led culture built on accountability and trust
- Oversee recruitment, onboarding and workforce planning to ensure capability and capacity alignment
- Manage performance, including coaching, development, performance management and difficult conversations
- Lead and embed change initiatives and continuous improvement activities
- Ensure effective rostering, workforce sustainability and operational coverage
- Support financial performance through labour cost management, efficiency and reporting insights
- Partner with clinical and operational leaders to optimise patient outcomes and service delivery
- Strengthen collaboration across multi‑disciplinary teams
- Drive compliance with WHS, policies and AEA standards
What You Bring
- Minimum 5+ years’ experience in people leadership, ideally within complex service environments
- Proven success leading high‑performing, diverse teams in fast‑paced settings
- Strong business acumen, including experience managing budgets, workforce costs and operational efficiency
- Demonstrated experience managing a diverse workforce
- Advanced stakeholder management skills, with the ability to influence across multi‑disciplinary teams in a 24/7 environment
- Strong operational discipline with a hands‑on, solutions‑focused mindset
- Excellent organisational capability with the ability to manage competing priorities
- High emotional intelligence and ability to build trust, alignment and accountability
- Experience in veterinary, healthcare or similarly complex service environments (advantageous)
Why Join AEA?
- Autonomy: Take ownership of veterinary team performance and shape how a critical function operates
- Influence: Work closely with senior leaders and directly impact team, patient and business outcomes
- Impact: See the tangible results of your leadership on team engagement, patient care and hospital performance
- Growth: Access pathways for career progression within a growing national organisation
- Scale: Be part of a broader network with opportunities to contribute beyond a single site
- Culture: Join a values‑driven organisation focused on trust, continuous improvement and high performance
Perks Include
- Competitive salary package from c. $126,000 + super + 17.5% annual leave loading
- Pet care discounts
- Fitness Passport access
- Wellbeing & EAP support
- Career progression opportunities across Australia
At AEA, we invest in leaders who want to make a meaningful impact. You’ll be empowered to lead strategically, think commercially and grow your career within a national organisation shaping the future of emergency veterinary care.
Veterinary Team Manager employer: Animal Emergency Australia
Perth Vet Emergency is an exceptional employer, offering a supportive and collaborative work environment where compassion for pets and their owners is at the forefront. With competitive pay rates, including additional penalties for night and weekend shifts, and a range of employee benefits such as pet care discounts and wellness resources, we prioritise the wellbeing and growth of our team members. Join us in Cannington, where you can make a meaningful impact in emergency veterinary care while advancing your career within our extensive network.
Contact Details:
Animal Emergency Australia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Veterinary Team Manager
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Animal Emergency Australia!
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If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
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Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Animal Emergency Australia.
We think you need these skills to ace Veterinary Team Manager
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Animal Emergency Australia. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Animal Emergency Australia and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Animal Emergency Australia. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Animal Emergency Australia's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Animal Emergency Australia
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Animal Emergency Australia.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Animal Emergency Australia will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Animal Emergency Australia and how you would contribute to adapting HR strategies.