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- Tasks: Provide essential admin support in a dynamic environment, handling reports and queries.
- Company: Join the Animal and Plant Health Agency, dedicated to safeguarding animal and plant health.
- Benefits: Enjoy flexible working hours, generous leave, and a supportive development culture.
- Why this job: Be part of a diverse team making a real impact on public health and the environment.
- Qualifications: Strong communication skills and a customer-focused attitude are essential.
- Other info: This is a part-time role requiring 25 hours per week in the office.
The predicted salary is between 20000 - 30000 £ per year.
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Job Summary
Do you have excellent communication skills?
Thirsk
Job Summary
Do you have excellent communication skills?
Do you thrive in a fast-paced, changing environment?
Do you enjoy working to tight deadlines?
If so, we would love to hear from you!
The Animal and Plant Health Agency (APHA) is an executive agency of the Department for Environment, Food & Rural Affairs, and works on behalf of the Scottish Government and Welsh Government. Our diverse teams of over 3,000 skilled and committed professionals come together to provide research, advice and support to UK Government for safeguarding animal, public and plant health for benefit of the environment and economy.
The Science Directorate (SD) delivers high quality, high impact and highly relevant multidisciplinary science. Our People are diverse, talented, engaged and inspired to deliver innovative outcomes.
The aim of this role is to provide general administrative support to the Surveillance and Laboratory Services Department, which works to safeguard animal health and welfare.
Job Description
Providing various office administrative duties including, but not limited to:
- Booking in submissions
- Preparing reports
- Answering telephone queries and following up on enquiries
- Ensuring accurate records are kept and updated accordingly
- Inputting data and information onto APHA data systems
- Ordering stationery, laboratory and PM room consumables
Providing various office administrative duties including, but not limited to:
- Booking in submissions
- Preparing reports
- Answering telephone queries and following up on enquiries
- Ensuring accurate records are kept and updated accordingly
- Inputting data and information onto APHA data systems
- Ordering stationery, laboratory and PM room consumables
Person specification
You Will Need To Demonstrate The Following
- Be well organised
- Respond positively to change
- Be customer service focused
- Be accurate in inputting data and collating / filing paperwork
- Good written and oral communication
Ways of Working
This post is part-time – 25 hours per week.
This post requires you to be working in the Office five days per week (5 hours per day). The successful candidate should be flexible to provide essential cover for annual leave if required.
Working time spent at a workplace may include time spent at other organisational locations, for training for example. Travel costs to non-contractual workplaces will be subject to departmental travel and subsistence policies. Travel costs to contractual workplaces are the responsibility of the employee.
Other Information
The post will also require Health clearance.
Behaviours
We\’ll assess you against these behaviours during the selection process:
- Making Effective Decisions
- Delivering at Pace
- Working Together
We only ask for evidence of these behaviours on your application form:
- Making Effective Decisions
- Delivering at Pace
Alongside your salary of £25,070, Animal and Plant Health Agency contributes £7,262 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
In return for your dedication and hard work, we will support your ongoing personal development through appropriate training. Inclusion, support as the development of our people matter to us. We aim to support the career and personal wellbeing of everyone in APHA.
Our benefits include generous annual leave, a generous employee contributory pension (28.97%), staff bonuses and recognition, salary sacrifice benefit options, and an employee discount scheme, reward vouchers and in-year bonuses. We also offer additional days off if accrued extra hours (flexi-time –if accumulated), three paid volunteering days per year. Further details can be found in the Candidate Information Pack.
Everyone in APHA is supported to develop their skills and capabilities. When you join the Directorate, you will be welcomed into your new team through an induction programme that will provide you with helpful information on the civil service, our work and our policies. Your line manager will also work with you to establish your priorities for the year, developing a performance, learning and development plan tailored to you and your role.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
Application Process
As part of the application process you will be asked to complete a CV style application form, personal statement (500 words), and two behaviour statements ( 250 words each) – Making Effective Decisions and Delivering at Pace. Use the Situation, Task, Action, Result (STAR) format.
Further details around what this will entail are listed on the application form.
Sift
Should a large number of applications be received, an initial sift may be conducted using the lead behaviour, Making Effective Decisions. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview.
Sift and interview dates to be confirmed.
Interview
If successful at application stage, you will be invited to interview where you will be assessed against the behaviours, essential skills and experience in the job advert.
A presentation or additional exercise may also be assessed.
Your interview will either be conducted face to face or by video. You will be notified of the location if you are selected for interview.
Use Of Artificial Intelligence (AI) In Applications
The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be carefully reviewed and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn.
We understand that you might use artificial intelligence (AI) and other resources for your application; however, we also value the personal touch and urge applicants to write statements without the use of AI to emphasise their own unique experiences. Please ensure all information you provide is factually accurate, truthful, and original and doesn’t include ideas or work that isn’t your own. This is so that your application is authentically and credibly your own.
Location
As part of the pre-employment process for this post, successful candidate(s) will be able to agree a contractual workplace from those locations listed in this advert. The agreed contractual workplace is then the substantive and permanent place of work for the successful candidate(s).
Where the location is ‘National’ the successful appointee should discuss and agree an appropriate contractual location in line with both Defra’s location policy and site capacity, prior to proceeding with pre-employment processes.
The agreed amount of time spent at a workplace for this post will reflect the requirement for Civil Servants to spend at least 60% of their working time in an organisation workplace with the option to work the remaining time flexibly from home. Working time spent at a workplace may include time spent at other organisational locations including field-based operational locations, together with supplier, customer or partner locations. This is a non-contractual agreement which is consistent with common Civil Service expectations.
Travel costs to non-contractual workplaces will be subject to departmental travel and subsistence policies. Travel costs to contractual workplaces are the responsibility of the employee.
The successful candidate is required to carry out all their duties from a UK location, and cannot do so from an overseas location at any time.
This role will be based at APHA Thirsk.
Defra includes the core department, APHA, RPA, Cefas and VMD.
Salary
New entrants are expected to start on the minimum of the pay band.
Reserve List
A reserve list may be held for a period of 12 months from which further appointments can be made.
Childcare Vouchers
Any move to DEFRA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare; for further information visit the Childcare Choices website.
Reasonable Adjustment
If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
Contact Government Recruitment Service via defrarecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.
Accessibility
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the \’Contact point for applicants\’ section.
Visa Sponsorship Statement
Please take note that Defra does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship.
Criminal Record Check
If successful and transferring from another Government Department, a criminal record check may be carried out.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf.
However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.
Internal Fraud Database Check
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
Feedback
Feedback will only be provided if you attend an interview or assessment.
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Medical
Successful candidates will be expected to have a medical.
Nationality requirements
This Job Is Broadly Open To The Following Groups
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission\’s recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission\’s recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact
- Name : Science.DirectorateHR@apha.gov.uk
- Email : Science.DirectorateHR@apha.gov.uk
Recruitment team
- Email : defrarecruitment.grs@cabinetoffice.gov.uk
Further information
If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: defrarecruitment.grs@cabinetoffice.gov.uk
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: here
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Administrative Officer (ID3717) employer: Animal and Plant Health Agency
Contact Detail:
Animal and Plant Health Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Officer (ID3717)
✨Tip Number 1
Familiarise yourself with the Animal and Plant Health Agency's mission and values. Understanding their focus on safeguarding animal health and welfare will help you align your responses during interviews and demonstrate your commitment to their goals.
✨Tip Number 2
Prepare examples of how you've effectively managed administrative tasks in a fast-paced environment. Highlighting your ability to work under pressure and meet tight deadlines will resonate well with the requirements of the role.
✨Tip Number 3
Practice your communication skills, both verbal and written. Since the role requires answering queries and preparing reports, being articulate and clear in your communication will be crucial during the interview process.
✨Tip Number 4
Demonstrate your organisational skills by discussing specific tools or methods you use to keep track of tasks and deadlines. This will show that you are proactive and capable of managing multiple responsibilities efficiently.
We think you need these skills to ace Administrative Officer (ID3717)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Administrative Officer position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong Personal Statement: In your personal statement (500 words), clearly articulate your motivation for applying, relevant experiences, and how you meet the essential criteria. Use specific examples to demonstrate your skills in communication, organisation, and customer service.
Use the STAR Method: For the behaviour statements on Making Effective Decisions and Delivering at Pace, use the STAR (Situation, Task, Action, Result) format. This will help structure your responses and provide clear evidence of your capabilities.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at Animal and Plant Health Agency
✨Showcase Your Communication Skills
As the role requires excellent communication skills, be prepared to demonstrate your ability to convey information clearly. Use examples from past experiences where you effectively communicated with colleagues or clients.
✨Emphasise Organisation and Time Management
Highlight your organisational skills by discussing how you manage multiple tasks and meet tight deadlines. Share specific instances where your planning led to successful outcomes in a fast-paced environment.
✨Prepare for Behavioural Questions
Expect questions that assess your behaviours, particularly around making effective decisions and delivering at pace. Use the STAR method (Situation, Task, Action, Result) to structure your responses and provide clear examples.
✨Research the Agency and Its Values
Familiarise yourself with the Animal and Plant Health Agency's mission and values. Understanding their work will help you align your answers with their goals and show your genuine interest in contributing to their mission.
