At a Glance
- Tasks: Support veterinary hospitals by ensuring they have the products and procurement support needed for exceptional care.
- Company: Join a leading veterinary health organisation with a collaborative and innovative culture.
- Benefits: Make a real difference, enjoy competitive salary, and access ongoing learning opportunities.
- Other info: Hybrid work model with a dynamic international team and excellent career growth potential.
- Why this job: Be the vital link between hospitals and procurement, enhancing patient care across Europe.
- Qualifications: Experience in customer support, ideally in veterinary or healthcare settings, is essential.
The predicted salary is between 30000 - 40000 £ per year.
Hospital Procurement Support Specialist
Location: Hybrid – Solihull (3 days in office, 2 days at home) or Madrid (3 days in office, 2 days at home).
Overview
Supports veterinary hospitals and clinics across Europe by ensuring they have the products, equipment and procurement support needed to deliver exceptional patient care.
Acts as the trusted link between hospitals and the Commercial Procurement team, building strong relationships and delivering outstanding customer experience.
Responsibilities
- Partner with Procurement, Supply Chain, Finance and Operations to solve complex challenges and continuously improve procurement support services.
- Drive process improvements, develop training resources, and enhance self‑service tools to shape the future of hospital support.
- Manage and resolve enquiries, improve processes, and deliver exceptional service to veterinary hospitals.
- Collaborate across internal teams and external suppliers to ensure timely and efficient access to products and services.
Qualifications
- Prior experience in customer or client support, ideally within veterinary, healthcare or procurement environments.
- Minimum of three years’ experience in a veterinary hospital, pharmacy or clinic buying role.
- SVL or Veterinary Technician background a plus for those seeking a career transition.
- Broad knowledge of surgical instruments, medical equipment and pharmaceutical products (generic and trade names).
- Excellent communication skills with the ability to explain complex information clearly and build strong stakeholder relationships.
- Strong problem‑solving skills, proactive and solutions‑focused with high attention to detail.
- Proficient in Microsoft Office and experienced with multiple systems such as Service Now or similar case‑management platforms.
- Ability to manage competing priorities while maintaining a high standard of customer service.
Desirable
- Bachelor’s degree.
- Qualified or certified Veterinary Nurse/Technician.
- Experience troubleshooting medical equipment or supporting clinical teams.
- Experience with procurement systems, supplier management or service‑management platforms.
- Fluency in one or more additional European languages.
Benefits
- Opportunity to make a real difference by supporting veterinary teams across Europe.
- Collaborative, international working environment that encourages continuous improvement and innovation.
- Exposure to a diverse network of hospitals, suppliers and cross‑functional teams.
- Ongoing learning and career development opportunities within a growing European organisation.
- Competitive salary and benefits package.
- Equal Opportunity Statement
Mars Veterinary Health is an equal‑opportunity employer; all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
#J-18808-Ljbffr
Hospital Procurement Support Specialist employer: AniCura
Mars Veterinary Health is an exceptional employer, offering a hybrid work model in Solihull or Madrid that promotes a healthy work-life balance. With a strong focus on collaboration and continuous improvement, employees benefit from ongoing learning opportunities and the chance to make a meaningful impact in veterinary care across Europe. The inclusive work culture fosters innovation and strong relationships, making it an ideal place for those looking to grow their careers in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Hospital Procurement Support Specialist
✨Get Savvy with Industry Perks
Join procurement and purchasing forums or groups where pros hang out, like CIPS (Chartered Institute of Procurement & Supply). They'll share the inside scoop on job openings that might not show up on traditional job boards!
✨Show Off Your Skills
Consider creating a portfolio that outlines your achievements in procurement, like cost-saving initiatives or supplier management strategies. Having tangible evidence of your skills can really set you apart when applying to companies like AniCura.
✨Tap into Your Network
Leverage LinkedIn to connect with professionals in procurement—follow relevant hashtags, join groups, and engage in discussions. This is a great way to get noticed by potential employers before they even post a job!
✨Keep Your Eyes on Job Boards
With full-time positions, timing can be everything. Set alerts on job boards specifically for procurement roles. Don't wait for a job posting to close; apply through our website as soon as you see a fit—being proactive can give you the edge!
We think you need these skills to ace Hospital Procurement Support Specialist
Some tips for your application 🫡
Show Off Your Procurement Know-How:When you're crafting your CV, make sure to highlight any procurement-specific skills you've got. Talk about your experience with supplier negotiations, cost analysis, or inventory management. If you’ve used software like SAP or Oracle, don’t forget to mention that too – it shows you know your way around the tech side of things!
Quantify Your Achievements:In procurement, numbers matter. Use your CV and cover letter to showcase any quantifiable achievements you've made in reducing costs or improving efficiencies. For example, mentioning that you helped save 20% on purchasing costs last year is way more impressive than just saying you managed the budget!
Tailor Your Cover Letter to AniCura:Your cover letter should read like you’re chatting directly to AniCura. Research the company’s procurement strategy, mention how your skills align with their goals, and share your enthusiasm for contributing to their success. This personal touch can really set you apart from the crowd!
Professional Certs Can Go a Long Way:If you've got any procurement-related certifications, such as CIPS or APICS, make sure they're front and centre on your CV. These qualifications show you're serious about your career in procurement and are committed to continuous learning. It’s a great way to signal your expertise and dedication to potential employers like AniCura.
How to prepare for a job interview at AniCura
✨Show Off Your Negotiation Skills
In procurement, strong negotiation skills are key. Be ready to share examples of past negotiations where you've successfully saved costs or improved supplier terms. We want to hear how you approached those situations and the strategies you used to achieve positive outcomes!
✨Know Your Tools
Make sure you’re familiar with procurement software and tools commonly used in the industry, such as SAP Ariba or Coupa. Come prepared to discuss any experiences you've had with these tools or similar platforms, as we need someone who can hit the ground running at AniCura!
✨Understand Market Trends
As a procurement professional, being aware of market trends can set you apart. Brush up on recent developments in supply chain management or procurement best practices and think about how they could impact your role at AniCura. Bringing a current perspective will show your enthusiasm for the industry.
✨Demonstrate Your Team Player Attitude
A full-time position means you'll be working closely with various teams. Be prepared to discuss how you collaborate with others, manage conflicts, and build relationships with stakeholders. Sharing anecdotes about past teamwork experiences will highlight your ability to fit into AniCura's culture.
