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- Tasks: Support veterinary hospitals in implementing operational initiatives and improving clinical workflows.
- Company: AniCura, a leading veterinary care provider in Europe, part of Mars Veterinary Health.
- Benefits: Competitive salary, flexible hours, personal development, and the chance to cuddle pets at work.
- Why this job: Make a real impact on pet care while working closely with dedicated professionals.
- Qualifications: Interest in clinical operations; experience in healthcare or veterinary settings is a plus.
- Other info: Dynamic role with travel opportunities and a focus on hands-on problem-solving.
The predicted salary is between 30000 - 50000 £ per year.
AniCura is a leading provider of veterinary care in Europe. Our company was born out of the philosophy that sharing resources can create opportunities for better veterinary care and outcomes. Our services include a wide range of high-quality medical services covering preventive and basic health care as well as specialized care, including advanced diagnostics, internal medicine, intensive care, surgery, and orthopaedics. We also provide rehabilitation, physiotherapy, and dietary advice and offers selected pet food and care products. AniCura’s network includes 500 clinics across 17 countries in Europe, providing over 4.5 million high-quality pet consultations each year.
About the Role
The Operational Performance Specialist works closely with veterinary hospitals to ensure that centrally designed initiatives are effectively implemented in daily clinical practice. This role is strongly field-oriented and execution-focused. The Specialist translates insights, priorities and actions defined by the Value Protection leadership and Data Manager into real operational change in clinics, ensuring adoption, feedback and continuous improvement. This is not a pure data role: data is an input, but impact is created through observation, engagement and execution in hospitals.
Key Responsibilities
- Support roll-out of operational and value protection initiatives in hospitals, spending time on-site when required.
- Observe real clinical workflows and identify gaps between designed processes and actual execution.
- Actively support hospitals during pilots, early implementations and scale-up phases.
- Reinforce adoption of agreed standards, behaviors and ways of working.
- Capture qualitative feedback from clinicians, nurses and hospital managers.
- Track progress, risks and blockers in implementation, escalating where needed.
- Translate insights from the field into clear feedback for central teams (Data Manager, VP leadership).
- Support light analysis and simple reporting to evidence adoption and impact.
- Contribute to documentation of best practices, lessons learned and playbooks for replication.
Profile & experience
- Strong interest in clinical operations, hospital workflows and on-the-ground execution.
- Experience in healthcare, veterinary, hospital operations, or similar operational environments is a strong advantage.
- Comfortable working directly with clinicians and hospital teams, without formal authority.
- Hands-on, pragmatic mindset with strong observation and problem-solving skills.
- Able to understand and interpret data, but primarily motivated by turning insights into action.
- Willingness to travel and spend time in hospitals when needed.
Our offer:
- Join a purpose driven company, where we’re striving to shape the future of veterinary care, together.
- An industry competitive salary and benefits package.
- A stimulating work environment with good opportunities for personal development.
- Freedom to take responsibility and the opportunity to influence.
- Flexible working hours, hybrid working, international, digital work environment.
- Learning and development opportunities.
- The opportunity to cuddle our beloved 4-legged friends in our offices.
If this sounds like you: Please contact Esther van Berkel, Group Corporate Recruiter, who is happy to tell you more about this opportunity and the recruitment process. Or apply by submitting your resume through the apply button below.
MVHE is an equal opportunity employer and welcomes applications from candidates with diverse backgrounds.
Operational Performance Specialist in Solihull employer: AniCura Group
Contact Detail:
AniCura Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Performance Specialist in Solihull
✨Tip Number 1
Network like a pro! Reach out to people in the veterinary field, especially those connected to AniCura or Mars Veterinary Health. A friendly chat can open doors and give you insights that might just land you that Operational Performance Specialist role.
✨Tip Number 2
Prepare for interviews by understanding the company’s mission. AniCura is all about creating a better world for pets, so think about how your skills can contribute to that goal. Show us your passion for veterinary care and how you can make an impact!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role. We love candidates who take initiative!
✨Tip Number 4
Check out our website for any upcoming events or webinars. Engaging with us through these platforms can give you a leg up and show your commitment to joining the AniCura family. Plus, it’s a great way to learn more about our culture!
We think you need these skills to ace Operational Performance Specialist in Solihull
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Operational Performance Specialist role. Highlight any relevant experience in clinical operations or healthcare to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about veterinary care and how you can contribute to our mission of creating a better world for pets. Be genuine and let your personality shine through!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love seeing candidates who can turn insights into action, so don’t hold back on sharing your success stories!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at AniCura Group
✨Know the Company Inside Out
Before your interview, dive deep into AniCura's mission and values. Understand their commitment to veterinary care and how they operate across Europe. This knowledge will help you connect your skills to their goals and show that you're genuinely interested in being part of their team.
✨Showcase Your Operational Insight
Since the role focuses on operational performance, be ready to discuss your experience with clinical workflows or similar environments. Prepare specific examples where you've identified gaps and implemented changes. This will demonstrate your hands-on approach and problem-solving skills.
✨Engage with Real Scenarios
Think about potential challenges that might arise in a veterinary setting and how you would address them. During the interview, don’t hesitate to ask questions about their current initiatives. This shows your proactive mindset and willingness to engage directly with the teams.
✨Emphasise Collaboration and Feedback
Highlight your ability to work with diverse teams, especially clinicians and hospital staff. Share experiences where you’ve successfully gathered feedback and translated it into actionable insights. This aligns perfectly with the role’s focus on communication and continuous improvement.