At a Glance
- Tasks: Drive operational excellence and improve efficiency across veterinary clinics.
- Company: Join AniCura, a leading veterinary care provider in Europe.
- Benefits: Competitive salary, flexible hours, personal development, and cuddles with pets.
- Other info: Dynamic, collaborative environment with opportunities for growth.
- Why this job: Make a real impact on pet care while developing your career.
- Qualifications: Bachelor's degree and experience in operational improvement preferred.
The predicted salary is between 50000 - 60000 £ per year.
AniCura is a leading provider of veterinary care in Europe. Our company was born out of the philosophy that sharing resources can create opportunities for better veterinary care and outcomes. Our services include a wide range of high-quality medical services covering preventive and basic health care as well as specialized care, including advanced diagnostics, internal medicine, intensive care, surgery, and orthopaedics. We also provide rehabilitation, physiotherapy, and dietary advice and offers selected pet food and care products. AniCura’s network includes 500 clinics across 17 countries in Europe, providing over 4.5 million high-quality pet consultations each year.
Mars Veterinary Health (MVH) Europe is a family of leading veterinary care providers committed to creating a better world for pets. Our network includes trusted brands such as AniCura and Linnaeus, operating over 500 animal hospitals and clinics across 17 European countries. Together, our teams deliver high-quality, modern veterinary care for companion animals, ensuring peace of mind for pet owners through excellent access and patient safety.
At MVH Europe, we prioritize a culture of accountability, inclusion, and wellbeing. We believe our purpose — to make A BETTER WORLD FOR PETS — starts with building a better world for our people. Operational excellence plays a critical role in enabling scalable growth, consistent quality, and sustainable performance across our clinics and regions.
Role Overview
The Operational Excellence Senior Analyst supports MVH Europe’s operational performance agenda by ensuring strong alignment between operational standards and business outcomes. Working closely with central, area, and clinic teams, this role helps embed lean ways of working, improve efficiency, and strengthen a culture of performance and quality across the organisation.
Key Responsibilities
- Data Analysis & insight generation: Analyze operational performance data to identify trends, risks and opportunities across clinics and markets; translate data into clear, actionable insights that support decision making.
- Operational Excellence Deployment & Standards: Support the deployment of the end-to-end process architecture and the operational excellence playbook. Develop and maintain documentation for operational standards and training materials.
- Standardisation, Automation & Performance Improvement: Drive process standardisation, automation, and performance improvement initiatives across clinics and regions.
- Performance Management & Continuous Improvement: Monitor process adherence and operational performance through KPI tracking and root cause analysis. Drive improvement actions based on insights, working cross-functionally to support adoption.
- Change Support & Best Practice Scaling: Support change initiatives in clinics and ensure new ways of working are embedded effectively. Support testing and scaling of best practices from high-performing clinics across the group.
This role works cross-functionally with central, area, and clinic teams, embedding a structured approach to operational performance. Acting as a change agent, you use coaching and collaboration to drive adoption of operational standards and improvements. You also support digital transformation and standardisation initiatives to ensure scalability and repeatability across regions.
Education & Professional Qualifications
- Bachelor’s degree in Business, Operations Management, Engineering, Healthcare management, Veterinary medicine or nursing, dental industry or related field.
- Lean Six Sigma Green Belt or Black Belt certification preferred.
- Experience in multisite and healthcare industry will be preferred.
Knowledge / Experience
- 2–4 years of experience in operational improvement, continuous improvement, or lean transformation roles.
- Demonstrated experience coaching others in operational excellence methodologies.
- Knowledge of process mapping, standardisation, and KPI systems.
- Strong communication, facilitation, and stakeholder engagement skills.
- Ability to work independently and influence without authority.
Key Mars Leadership Competencies
- Drives Results
- Creates Collaborative Relationships
- Action Oriented
- Delivers Growth
Our Offer
- An industry competitive salary and benefits package.
- A stimulating work environment with good opportunities for personal development.
- Freedom to take responsibility and the opportunity to influence.
- Flexible working hours, hybrid working, international, digital work environment.
- Learning and development opportunities.
- The opportunity to cuddle our beloved 4-legged friends in our offices.
We are always open for a conversation to discuss your individual needs.
Interested? Please contact Christina Scimeca, Group Corporate Recruitment Partner, who is happy to tell you more about this opportunity and the recruitment process. MVHE is an equal opportunity employer and welcomes applications from candidates with diverse backgrounds.
Operational Excellence Senior Analyst | AniCura Group in Solihull employer: AniCura Group
AniCura Group is an exceptional employer that prioritises a culture of accountability, inclusion, and wellbeing, making it a fantastic place for professionals seeking to make a meaningful impact in veterinary care. With flexible working hours, opportunities for personal development, and the chance to work alongside passionate colleagues in vibrant locations like Amsterdam, Solihull, Munich, and Madrid, employees are empowered to drive operational excellence while enjoying a stimulating work environment. Additionally, the unique opportunity to interact with beloved pets in the workplace adds to the rewarding experience of being part of a purpose-driven organisation dedicated to creating a better world for pets.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Excellence Senior Analyst | AniCura Group in Solihull
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like AniCura Group.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at AniCura Group.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like AniCura Group, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Operational Excellence Senior Analyst | AniCura Group in Solihull
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at AniCura Group.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at AniCura Group.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to AniCura Group. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at AniCura Group. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at AniCura Group
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research AniCura Group’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
