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- Tasks: Support veterinary hospitals in implementing operational initiatives and improving clinical workflows.
- Company: AniCura, a leading veterinary care provider in Europe, part of Mars Veterinary Health.
- Benefits: Competitive salary, flexible hours, personal development, and the chance to cuddle pets at work.
- Why this job: Make a real impact on pet care while working closely with dedicated professionals.
- Qualifications: Interest in clinical operations and experience in healthcare or similar environments.
- Other info: Dynamic role with opportunities for travel and hands-on engagement in hospitals.
The predicted salary is between 36000 - 60000 £ per year.
AniCura is a leading provider of veterinary care in Europe. Our company was born out of the philosophy that sharing resources can create opportunities for better veterinary care and outcomes. Our services include a wide range of high-quality medical services covering preventive and basic health care as well as specialized care, including advanced diagnostics, internal medicine, intensive care, surgery, and orthopaedics. We also provide rehabilitation, physiotherapy, and dietary advice and offer selected pet food and care products.
AniCura's network includes 500 clinics across 17 countries in Europe, providing over 4.5 million high-quality pet consultations each year. AniCura has been part of Mars Veterinary Health since 2018. Mars Veterinary Health comprises a network of more than 3,000 clinics worldwide taking care of more than 25 million pets every year. Together, we are able to provide the highest standards in pet care and achieve our collective purpose: A BETTER WORLD FOR PETS.
Location: You are based near one of our four hub locations: Amsterdam, Solihull, Munich, or Madrid.
About MVH Europe: Mars Veterinary Health (MVH) Europe is a family of leading veterinary care providers committed to creating a better world for pets. Our network includes trusted brands such as AniCura and Linnaeus, operating over 500 animal hospitals and clinics across 17 European countries. Together, our teams deliver high-quality, modern veterinary care for companion animals, ensuring peace of mind for pet owners through excellent access and patient safety.
About the Role: The Operational Performance Specialist works closely with veterinary hospitals to ensure that centrally designed initiatives are effectively implemented in daily clinical practice. This role is strongly field-oriented and execution-focused. The Specialist translates insights, priorities and actions defined by the Value Protection leadership and Data Manager into real operational change in clinics, ensuring adoption, feedback and continuous improvement. This is not a pure data role: data is an input, but impact is created through observation, engagement and execution in hospitals.
- Support roll-out of operational and value protection initiatives in hospitals, spending time on-site when required.
- Observe real clinical workflows and identify gaps between designed processes and actual execution.
- Actively support hospitals during pilots, early implementations and scale-up phases.
- Reinforce adoption of agreed standards, behaviours and ways of working.
- Capture qualitative feedback from clinicians, nurses and hospital managers.
- Track progress, risks and blockers in implementation, escalating where needed.
- Translate insights from the field into clear feedback for central teams (Data Manager, VP leadership).
- Support light analysis and simple reporting to evidence adoption and impact.
- Contribute to documentation of best practices, lessons learned and playbooks for replication.
Profile & Experience: Strong interest in clinical operations, hospital workflows and on-the-ground execution. Experience in healthcare, veterinary, hospital operations, or similar operational environments is a strong advantage. Comfortable working directly with clinicians and hospital teams, without formal authority. Hands-on, pragmatic mindset with strong observation and problem-solving skills. Able to understand and interpret data, but primarily motivated by turning insights into action. Willingness to travel and spend time in hospitals when needed.
Our Offer: Join a purpose driven company, where we're striving to shape the future of veterinary care, together. An industry competitive salary and benefits package. A stimulating work environment with good opportunities for personal development. Freedom to take responsibility and the opportunity to influence. Flexible working hours, hybrid working, international, digital work environment. Learning and development opportunities. The opportunity to cuddle our beloved 4-legged friends in our offices.
If this sounds like you: Please contact Esther van Berkel, Group Corporate Recruiter, who is happy to tell you more about this opportunity and the recruitment process. Or apply by submitting your resume through the apply button below. MVHE is an equal opportunity employer and welcomes applications from candidates with diverse backgrounds.
Operational Performance Specialist employer: AniCura Group
Contact Detail:
AniCura Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Performance Specialist
✨Tip Number 1
Get to know the company inside out! Research AniCura and Mars Veterinary Health, their values, and their services. This will help you tailor your conversations and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to operational performance and clinical workflows. Think about how your experience aligns with the role and be ready to share specific examples that demonstrate your problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at AniCura.
We think you need these skills to ace Operational Performance Specialist
Some tips for your application 🫡
Show Your Passion for Veterinary Care: When writing your application, let your love for pets and veterinary care shine through! We want to see how your passion aligns with our mission of creating a better world for pets.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Operational Performance Specialist role. Highlight relevant experiences in clinical operations or healthcare that demonstrate your hands-on approach and problem-solving skills.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills are easy to spot. Use bullet points if it helps!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at AniCura Group
✨Know the Company Inside Out
Before your interview, make sure you research AniCura thoroughly. Understand their philosophy, services, and the impact they have on veterinary care in Europe. This will not only show your genuine interest but also help you align your answers with their values.
✨Demonstrate Your Operational Insight
As an Operational Performance Specialist, you'll need to showcase your understanding of clinical workflows and operational execution. Prepare examples from your past experiences where you've successfully identified gaps and implemented changes. Be ready to discuss how you can apply this knowledge at AniCura.
✨Engage with Real Scenarios
During the interview, be prepared to discuss real-life scenarios or case studies related to veterinary operations. Think about how you would approach specific challenges in a clinical setting and articulate your thought process clearly. This will demonstrate your hands-on, pragmatic mindset.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the current initiatives AniCura is focusing on or how they measure success in operational performance. This shows that you're not just interested in the role, but also in contributing to the company's goals.
