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- Tasks: Drive operational excellence and improve efficiency across veterinary clinics.
- Company: Join AniCura, a leading veterinary care provider in Europe.
- Benefits: Competitive salary, flexible hours, personal development, and cuddles with pets.
- Why this job: Make a real impact on pet care while developing your career.
- Qualifications: Bachelor’s degree and experience in operational improvement preferred.
- Other info: Dynamic, collaborative environment with opportunities for growth.
The predicted salary is between 36000 - 60000 ÂŁ per year.
AniCura is a leading provider of veterinary care in Europe. Our company was born out of the philosophy that sharing resources can create opportunities for better veterinary care and outcomes. Our services include a wide range of high-quality medical services covering preventive and basic health care as well as specialized care, including advanced diagnostics, internal medicine, intensive care, surgery, and orthopaedics. We also provide rehabilitation, physiotherapy, and dietary advice and offer selected pet food and care products. AniCura’s network includes 500 clinics across 17 countries in Europe, providing over 4.5 million high-quality pet consultations each year. AniCura has been part of Mars Veterinary Health since 2018.
Location: Amsterdam, Solihull, Munich, Madrid. You will be based in or near one of our four hubs.
About MVH Europe: Mars Veterinary Health (MVH) Europe is a family of leading veterinary care providers committed to creating a better world for pets. Our network includes trusted brands such as AniCura and Linnaeus, operating over 500 animal hospitals and clinics across 17 European countries. Together, our teams deliver high-quality, modern veterinary care for companion animals, ensuring peace of mind for pet owners through excellent access and patient safety.
At MVH Europe, we prioritize a culture of accountability, inclusion, and wellbeing. We believe our purpose — to make A BETTER WORLD FOR PETS — starts with building a better world for our people. Operational excellence plays a critical role in enabling scalable growth, consistent quality, and sustainable performance across our clinics and regions.
Role Overview: The Operational Excellence Senior Analyst supports MVH Europe’s operational performance agenda by ensuring strong alignment between operational standards and business outcomes. Working closely with central, area, and clinic teams, this role helps embed lean ways of working, improve efficiency, and strengthen a culture of performance and quality across the organisation.
Key Responsibilities:
- Data Analysis & insight generation: Analyze operational performance data to identify trends, risks and opportunities across clinics and markets; translate data into clear, actionable insights that support decision making.
- Operational Excellence Deployment & Standards: Support the deployment of the end‑to‑end process architecture and the operational excellence playbook. Develop and maintain documentation for operational standards and training materials.
- Standardisation, Automation & Performance Improvement: Drive process standardisation, automation, and performance improvement initiatives across clinics and regions.
- Performance Management & Continuous Improvement: Monitor process adherence and operational performance through KPI tracking and root cause analysis. Drive improvement actions based on insights, working cross‑functionally to support adoption.
- Change Support & Best Practice Scaling: Support change initiatives in clinics and ensure new ways of working are embedded effectively. Support testing and scaling of best practices from high‑performing clinics across the group.
Context and Scope: This role works cross‑functionally with central, area, and clinic teams, embedding a structured approach to operational performance. Acting as a change agent, you use coaching and collaboration to drive adoption of operational standards and improvements. You also support digital transformation and standardisation initiatives to ensure scalability and repeatability across regions.
Education & Professional Qualifications: Bachelor’s degree in Business, Operations Management, Engineering, Healthcare management, Veterinary medicine or nursing, dental industry or related field. Lean Six Sigma Green Belt or Black Belt certification preferred. Experience in multisite and healthcare industry will be preferred.
Knowledge / Experience: 2–4 years of experience in operational improvement, continuous improvement, or lean transformation roles. Demonstrated experience coaching others in operational excellence methodologies. Knowledge of process mapping, standardisation, and KPI systems. Strong communication, facilitation, and stakeholder engagement skills. Ability to work independently and influence without authority.
Key Mars Leadership Competencies: Drives Results, Creates Collaborative Relationships, Action Oriented, Delivers Growth.
Our Offer: Join a purpose driven company, where we’re striving to shape the future of veterinary care, together. An industry competitive salary and benefits package. A stimulating work environment with good opportunities for personal development. Freedom to take responsibility and the opportunity to influence. Flexible working hours, hybrid working, international, digital work environment. Learning and development opportunities. The opportunity to cuddle our beloved 4‑legged friends in our offices.
Interested? Please contact Esther van Berkel, Group Corporate Recruitment Partner, who is happy to tell you more about this opportunity and the recruitment process. Or apply by submitting your resume through clicking the apply button below. MVHE is an equal opportunity employer and welcomes applications from candidates with diverse backgrounds.
Operational Excellence Senior Analyst employer: AniCura Group
Contact Detail:
AniCura Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Excellence Senior Analyst
✨Tip Number 1
Network like a pro! Reach out to current or former employees at AniCura or Mars Veterinary Health on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by diving deep into AniCura’s values and mission. We want to show that we’re not just a good fit for the role, but also for the company culture!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. The more we rehearse our answers, the more confident we’ll feel when it’s showtime.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and shows our enthusiasm for the role. Let’s make it count!
We think you need these skills to ace Operational Excellence Senior Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operational Excellence Senior Analyst role. Highlight relevant experience in operational improvement and lean methodologies, as well as any specific achievements that align with the job description.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're passionate about veterinary care and how your skills can contribute to our mission of creating a better world for pets. Be genuine and let your personality shine through!
Showcase Your Data Skills: Since this role involves data analysis, be sure to mention any experience you have with analysing operational performance data. Share examples of how you've turned data into actionable insights in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at AniCura Group
✨Know Your Data
As an Operational Excellence Senior Analyst, you'll be diving deep into data analysis. Make sure you brush up on your analytical skills and come prepared with examples of how you've used data to drive operational improvements in the past. This will show your potential employer that you can translate numbers into actionable insights.
✨Familiarise Yourself with Lean Methodologies
Since this role involves embedding lean ways of working, it’s crucial to understand Lean Six Sigma principles. Be ready to discuss how you've applied these methodologies in previous roles, and think of specific instances where you’ve driven process standardisation or performance improvement.
✨Showcase Your Change Management Skills
This position requires acting as a change agent, so prepare to share experiences where you've successfully led change initiatives. Highlight your coaching and collaboration skills, and be ready to explain how you’ve influenced others to adopt new operational standards.
✨Engage with the Company’s Mission
AniCura is all about creating a better world for pets. Research their values and mission, and think about how your personal goals align with theirs. During the interview, express your passion for veterinary care and how you can contribute to their purpose-driven culture.
