At a Glance
- Tasks: Provide top-notch front of house service to residents and visitors in a vibrant community.
- Company: Join Augustinian Care, a caring organisation with over 150 years of experience.
- Benefits: Enjoy competitive pay, free meals, uniform, and staff transport.
- Other info: Full training provided, with opportunities for personal growth and well-being activities.
- Why this job: Make a difference in residents' lives while working in stunning surroundings.
- Qualifications: Experience in hospitality is great, but strong communication skills are key!
The predicted salary is between 24000 - 36000 £ per year.
Role
Our Hospitality Assistants are responsible for providing a high-quality front of house service to all of our residents and visitors within St George’s Park Retirement Village. This is a varied role, and no two days are the same. You will be required to cover the different areas of our Retirement Village including our restaurant bistro, pool‑side cafe bar and shop.
Requirements
If you have at least 1 year’s experience in Hospitality, Catering, or a similar role, then we would love to hear from you! If you have not got experience but you have good interpersonal and communication skills, organisational skills, the ability to work well within a team, and a good work ethic, then we would also welcome your application. Full, on‑job training will be provided to the successful candidate.
All posts are subject to a clear enhanced criminal record check and satisfactory references.
Although it is no longer a legal requirement for staff working within CQC regulated Care Homes for Older Adult Care in England to be fully COVID‑19 vaccinated, in the best interests of our staff and residents, we have decided to keep it a mandatory requirement to work for our organisation. Therefore, we will need proof of your COVID vaccination pass.
You must have current valid right to work in the UK.
This role does not meet the requirements of Sponsorship.
Benefits
Our rates of pay are competitive, and our staff benefits are extensive and include free uniform, free meal, paid breaks and a free staff minibus service from both the Burgess Hill & Haywards Heath areas.
- Competitive remuneration
- Job security - Augustinian Care have been caring for the elderly for over 150 years
- Annual pay reviews
- Free uniform provided - For all care and ancillary positions
- Free staff transport - Mini bus pickups on specified routes
- Free on site secure parking
- DBS checks - Company funded checks
- Free meal - One free meal provided when on duty (hot for day shifts and Sandwiches on nights)
- Life Cover - based on a multiple of the last 12 months earnings at date of death
- Employee Assistance Programme including free, confidential, access to advice line and counselling
- Access to Blue Light Card – extensive range of discounts on many high street & online brands/shops
- Cycle to work scheme
- Employee Referral Scheme - with generous rewards (T&C's apply)
- Long service awards - Financial recognition of long service and commitment
- Paid sick leave (T&C's apply)
- Some other staff benefits include: Staff massage chair, Company Summer Fete and Christmas Party, staff prize draws, various staff well‑being talks
Person
We are looking for someone who has:
- Good interpersonal and presentation skills
- Good customer service skills and experience
- Good verbal and communication skills
- Ability to talk and listen to residents and other contacts both internally and externally
- Written communication skills and the ability to maintain accurate records
- Good organisational skills and the ability to work in a tidy and clean manner
Hospitality Assistant in Burgess Hill employer: ANH
At Augustinian Care, St George's Park, we pride ourselves on being an exceptional employer, offering a supportive and nurturing environment within our stunning 250-acre grounds. Our commitment to employee growth is reflected in our comprehensive training programmes and competitive benefits, including free meals, transport, and a focus on well-being. Join us to be part of a dedicated team that values each individual while providing meaningful care to our residents in a beautiful setting.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Assistant in Burgess Hill
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Augustinian Care. Understand their values and what makes them unique. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your interpersonal skills and customer service experience, as these are key for the Hospitality Assistant role.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions count, especially in hospitality, so put your best foot forward and show them you mean business.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for their team!
We think you need these skills to ace Hospitality Assistant in Burgess Hill
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference, especially for a role in hospitality.
Tailor Your Application:Make sure to tailor your application to the Hospitality Assistant role. Highlight any relevant experience or skills that match what we’re looking for, like customer service and communication skills. It shows us you’ve done your homework!
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforwardness, and it helps us understand your qualifications better without getting lost in the details.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we offer.
How to prepare for a job interview at ANH
✨Know the Company
Before your interview, take some time to research Augustinian Care and their values. Understanding their commitment to providing high-quality care and a supportive environment will help you align your answers with what they’re looking for.
✨Showcase Your Skills
Highlight your interpersonal and customer service skills during the interview. Be ready to share specific examples from your past experiences that demonstrate how you've successfully interacted with customers or handled challenging situations.
✨Prepare for Common Questions
Think about common interview questions related to hospitality roles, such as how you would handle a difficult resident or how you ensure a clean and tidy environment. Practising your responses can help you feel more confident.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programme or how the team supports each other. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
