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- Tasks: Join our kitchen team to provide excellent service to residents and visitors.
- Company: Augustinian Care, a supportive and friendly care home provider.
- Benefits: Competitive pay, free meals, uniform, and staff transport.
- Other info: Work in beautiful surroundings with great career development opportunities.
- Why this job: Gain valuable experience in a rewarding customer-facing role.
- Qualifications: 1 year of catering experience preferred; Food Hygiene Certificate is a plus.
The predicted salary is between 11 - 13 £ per hour.
The Company
Are you looking to gain experience and training within a customer facing role whilst working within a friendly and supportive team, with great staff benefits and all set in beautiful surroundings? Then Augustinian Care is the place for you! Our two sixty-bed Care Homes based in St George’s Park, Ditchling Common, within 3 miles of both Haywards Heath and Burgess Hill, set within 250 acres of beautiful gardens and farmlands, in an area of outstanding natural beauty with views overlooking the South Downs.
You will have access to our excellent training programme, and we pride ourselves on a continuous improvement plan for all our new and existing staff to ensure they have the ongoing knowledge, skills and commitment to become and continue to be a successful, valued member of our team.
Benefits
- Our rates of pay are competitive, and our staff benefits are extensive and include free uniform, free meal, and a free staff minibus service from both the Burgess Hill and Haywards Heath areas.
- Competitive remuneration
- Job security - Augustinian Care have been caring for the elderly for over 150 years
- Annual pay reviews
- Free uniform provided - For all care and ancillary positions
- Free staff transport - Mini bus pickups on specified routes
- Free on site secure parking
- DBS checks - Company funded checks
- Free meal - One free meal provided when on duty (hot for day shifts and Sandwiches on nights)
- Life Cover - based on a multiple of the last 12 months earnings at date of death
- Employee Assistance Programme including free, confidential, access to advice line and counselling
- Access to Blue Light Card – extensive range of discounts on many high street & online brands/shops
- Cycle to work scheme
- Employee Referral Scheme - with generous rewards (T&C's apply)
- Long service awards - Financial recognition of long service and commitment
- Paid sick leave (T&C's apply)
- Some other staff benefits include: Staff massage chair, Company Summer Fete and Christmas Party, staff prize draws, various staff well-being talks
The Role
The Food Service Assistant is part of the Kitchen team, responsible in providing an efficient service to all our residents and visitors within the Care Home dining and restaurant area. This is a front of house role responsible for providing a general table service as well as some of the following duties:
- To set up the dining room and pantries in preparation for the serving of Breakfast, morning and afternoon coffees and teas, lunches, suppers and snacks.
- To prepare take away meals for our residents who require 24 hour care in bed, ready for collection from our Care team when required.
- To provide room service for residents and guests by way of refreshments when required.
- To serve food at the counter to residents and visitors, including hot or cold drinks.
- Maintain the drink dispensers and coffee machines and cleaning them inside and out on a daily basis along with replenishing stocks when required.
- To wash up and store all crockery, cutlery and other utensils.
- Assisting with general kitchen duties when required by the Senior Chef.
- Maintaining high standards of cleanliness in the dining room and community areas
- To assist with the preparation of meals for residents at meal times, including making sandwiches and providing snacks.
- To assist with the preparation and organisation of special functions within all the Homes when required.
- Re-stock the pantries on a daily basis including keeping it clean for the following day.
- Keeping an up to date check list of temperature checks of the fridges and pantry areas on a daily basis.
Working hours: 40 hours per week (4 x 10 hour shifts). Shifts start at 08:00 and finish at 19:00, with a one-hour unpaid lunch break. Shifts are rostered on a 4-week rolling roster and include alternate weekend working. The successful candidate will have the flexibility to work any day of the week.
Requirements
The Food Service Assistant will have at least 1 years’ experience of working within a catering function. It is not essential to have experience with a Care Home setting but would be desirable in understanding the needs of our residents. The successful candidate will either hold a Food Hygiene Certificate Level 2, or to be prepared to study for this as part of the role requirements. All posts are subject to a clear enhanced criminal record check and satisfactory references. Although it is no longer a legal requirement for staff working within CQC regulated Care Homes for Older Adult Care in England to be fully COVID-19 vaccinated, in the best interests of our staff and residents, we have decided to keep it a mandatory requirement to work for our organisation. Therefore, we will need proof of your COVID Vaccination pass. You must have current valid right to work in the UK. This role does not meet the requirements of Sponsorship.
The Person
The successful candidate should have strong interpersonal and communication skills and display a positive and flexible aptitude to team working. The dining room can be a busy and challenging environment so the Food Service Assistant will work efficiently and work well under pressure.
If you wish to be considered for this opportunity please click ‘apply’.
Food Service Assistant employer: ANH
Contact Detail:
ANH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food Service Assistant
✨Tip Number 1
Get to know the company! Research Augustinian Care and their values. When you walk in for your interview, show them you’re not just another candidate but someone who genuinely cares about their mission and the residents.
✨Tip Number 2
Practice your people skills! As a Food Service Assistant, you'll be interacting with residents and visitors all day. Role-play common scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional when you arrive. A neat appearance shows that you take the role seriously and respect the environment you'll be working in.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email expressing your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Food Service Assistant
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love working with people! Share any experiences that highlight your customer service skills, especially in busy environments like dining areas.
Highlight Relevant Experience: Make sure to mention any previous roles in catering or food service. If you've worked in a care home or similar setting, definitely include that too! We want to see how your background fits with our team.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points if it helps to make your skills and experiences stand out. We appreciate clarity and organisation!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into our system quickly. We can’t wait to hear from you!
How to prepare for a job interview at ANH
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Food Service Assistant. Familiarise yourself with tasks like setting up dining areas, serving food, and maintaining cleanliness. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this is a customer-facing role, be prepared to discuss your previous experiences in catering or similar environments. Highlight any instances where you've gone above and beyond for customers, as this will demonstrate your commitment to providing excellent service.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as dealing with a difficult resident or managing a busy dining room. Think of examples from your past experience that showcase your problem-solving skills and ability to work under pressure.
✨Ask Thoughtful Questions
At the end of the interview, take the opportunity to ask questions about the team, training programmes, or the care home's approach to resident satisfaction. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.