At a Glance
- Tasks: Provide top-notch front of house service in a vibrant hospitality setting.
- Company: Join a supportive team at St George's Park, surrounded by stunning nature.
- Benefits: Enjoy competitive pay, free meals, uniform, and staff transport.
- Other info: Flexible weekend hours with opportunities for training and career growth.
- Why this job: Make a difference in residents' lives while gaining valuable experience.
- Qualifications: Experience in hospitality is a plus, but great communication skills are key.
The predicted salary is between 12 - 15 £ per hour.
The Company
Are you looking for a rewarding career, working with a friendly and supportive team, with great staff benefits and all set in beautiful surroundings? At St George's Park we offer excellent retirement accommodation and a wonderful range of facilities, all set within 250 acres of outstanding natural beauty. You will have access to our excellent training programme, and we pride ourselves on a continuous improvement plan for all our new and existing staff to ensure they have the ongoing knowledge, skills and commitment to become and continue to be a successful, valued member of our team. Our rates of pay are competitive, and our staff benefits are extensive and include free uniform, free meal, paid breaks and a free staff minibus service from both the Burgess Hill and Haywards Heath areas.
The Role
Our Hospitality Assistants are responsible for providing a high-quality front of house service to all of our residents and visitors within Trinity Lodge, our 27 assisted living apartments. This is a varied role, and no two days are the same. You will be required to cover the different areas of our Trinity Lodge including our restaurant, bar area and concierge. This role will be only working 10 hours per weekend (Flexibility to work every weekend or every other weekend). The hours for this role are as follows:
- Saturday 16:00 pm to 21:00 pm
- Sunday 11:00 am to 16:00 pm
Requirements
If you have at least 1 year’s experience in Hospitality, Catering, or a similar role, then we would love to hear from you! If you have not got experience but you have good interpersonal and communication skills, organisational skills, the ability to work well within a team, and a good work ethic, then we would also welcome your application. Full, on-the-job training will be provided to the successful candidate. All posts are subject to a clear enhanced criminal record check and satisfactory references. Although it is no longer a legal requirement for staff working within CQC regulated Care Homes for Older Adult Care in England to be fully COVID-19 vaccinated, in the best interests of our staff and residents, we have decided to keep it a mandatory requirement to work for our organisation. Therefore, we will need proof of your COVID Vaccination pass. You must have current valid right to work in the UK. This role does not meet the requirements of Sponsorship.
Benefits
Our rates of pay are competitive, and our staff benefits are extensive and include free uniform, free meal, paid breaks and a free staff minibus service from both the Burgess Hill and Haywards Heath areas.
- Competitive remuneration
- Job security - Augustinian Care have been caring for the elderly for over 150 years
- Annual pay reviews
- Free uniform provided - For all care and ancillary positions
- Free staff transport - Mini bus pickups on specified routes
- Free on site secure parking
- DBS checks - Company funded checks
- Free meal - One free meal provided when on duty (hot for day shifts and Sandwiches on nights)
- Life Cover - based on a multiple of the last 12 months earnings at date of death
- Employee Assistance Programme including free, confidential, access to advice line and counselling
- Access to Blue Light Card – extensive range of discounts on many high street & online brands/shops
- Cycle to work scheme
- Employee Referral Scheme - with generous rewards (T&C's apply)
- Long service awards - Financial recognition of long service and commitment
- Paid sick leave (T&C's apply)
- Some other staff benefits include: Staff massage chair, Company Summer Fete and Christmas Party, staff prize draws, various staff well-being talks
The Person
We are looking for someone who has:
- Good interpersonal and presentation skills
- Good customer service skills and experience
- Good verbal and communication skills
- Ability to talk and listen to residents and other contacts both internally and externally
- Written communication skills and the ability to maintain accurate records
- Good organisational skills and the ability to work in a tidy and clean manner
Weekend Hospitality Assistant in Burgess Hill employer: ANH
At St George's Park, we pride ourselves on being an exceptional employer, offering a supportive work environment amidst stunning natural beauty. Our commitment to employee growth is reflected in our comprehensive training programmes and competitive benefits, including free meals, uniform, and transport services. Join us for a rewarding career where your contributions are valued and recognised, all while making a positive impact in the lives of our residents.
StudySmarter Expert Advice🤫
We think this is how you could land Weekend Hospitality Assistant in Burgess Hill
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at ANH and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Weekend Hospitality Assistant in Burgess Hill
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at ANH that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at ANH.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at ANH get a sense of who you are beyond your experience!
How to prepare for a job interview at ANH
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at ANH and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
