At a Glance
- Tasks: Welcome customers and inspire them to lead healthy, active lifestyles.
- Company: Join ANGUSalive, a community-focused organisation dedicated to improving lives in Angus.
- Benefits: Enjoy generous holidays, pension plans, and discounted memberships at our facilities.
- Other info: Guaranteed interviews for applicants with disabilities or caring responsibilities.
- Why this job: Make a real difference in your community while working in a fun, dynamic environment.
- Qualifications: A friendly attitude and good customer service skills are essential; adaptability is a plus.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Based at Arbroath Sports Centre, Keptie Road, Arbroath.
Help us change lives in Angus by inspiring Healthy, Active and Creative lifestyle choices.
Our business is everything to do with people and that\'s why our staff are so important to our success.
It\'s crucial our Customer Advisors give our customers a warm welcome. The ability to smile and get along with people are two fundamental qualifications. If you have a friendly attitude and you understand the importance of good customer service, this could be just the job for you.
Are you adaptable and resilient, innovative and enthusiastic, ambitious and high performing, customer and results focused, hardworking and willing to learn? This could be the job for you to make a difference to your local community.
You\'ll find working with our customers is interesting and varied with never a dull moment. What\'s more, ANGUSalive offers a rewards package with generous holiday allowance, pension and discounted membership across all of our facilities.
If you can commit to working with us for the people of Angus and are interested to joining the team we\'d love to hear from you.
Please note interviews will be held - to be confirmed .
Requirements
Please refer to job outline and person specification for further details and requirements for this job.
The Individual
We offer a guaranteed job interview to the following people who meet the essential criteria on application for a job:
Those with disabilities, recognised caring responsibilities and care experienced young people. This also applies to our own employees with caring responsibilities, young people on apprenticeships and placements who meet the essential criteria for the job.
Customer Advisor - ANG05774 in Arbroath employer: ANGUSalive
ANGUSalive is an exceptional employer dedicated to fostering a vibrant work culture that prioritises the well-being of both staff and the community. Located at the Arbroath Sports Centre, we offer our Customer Advisors not only a chance to make a meaningful impact on local lives but also a generous rewards package, including a substantial holiday allowance and discounted memberships across our facilities. Join us in our mission to inspire healthy, active, and creative lifestyle choices while enjoying opportunities for personal growth and development in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor - ANG05774 in Arbroath
✨Tip Number 1
Familiarise yourself with the local community and the services offered at Arbroath Sports Centre. Understanding the needs and interests of the people in Angus will help you connect better with customers and demonstrate your commitment to their well-being.
✨Tip Number 2
Showcase your interpersonal skills during any interactions, whether it's through networking or informal conversations. Being approachable and friendly can make a lasting impression on potential employers and highlight your suitability for the Customer Advisor role.
✨Tip Number 3
Prepare to discuss examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to help someone, as this will illustrate your dedication to creating positive experiences for customers.
✨Tip Number 4
Research the values and mission of ANGUSalive. Aligning your personal values with those of the organisation can help you articulate why you're a great fit for the team and how you can contribute to inspiring healthy, active, and creative lifestyle choices in the community.
We think you need these skills to ace Customer Advisor - ANG05774 in Arbroath
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what the Customer Advisor position entails. Focus on the key qualities they are looking for, such as a friendly attitude and good customer service skills.
Tailor Your CV:Make sure your CV highlights relevant experience and skills that align with the requirements of the role. Emphasise any previous customer service roles or experiences that showcase your ability to connect with people.
Craft a Compelling Cover Letter:Write a cover letter that reflects your enthusiasm for the role and the organisation. Mention specific examples of how you embody the qualities they seek, such as adaptability, resilience, and a commitment to community service.
Proofread Your Application:Before submitting your application, double-check for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are important in customer-facing roles.
How to prepare for a job interview at ANGUSalive
✨Show Your Friendly Side
As a Customer Advisor, your ability to connect with people is key. Make sure to smile and maintain a positive attitude throughout the interview. This will demonstrate your suitability for a role that revolves around customer interaction.
✨Highlight Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Discuss how you handled difficult situations or went above and beyond to meet customer needs, as this will resonate well with the interviewers.
✨Demonstrate Adaptability
The job requires someone who is adaptable and resilient. Be ready to discuss times when you had to adjust to new challenges or changes in your work environment. This shows that you can thrive in a dynamic setting.
✨Express Your Enthusiasm for the Role
Let your passion for helping others shine through. Talk about why you want to work in this role and how it aligns with your personal values. Showing genuine enthusiasm can set you apart from other candidates.
