Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Drive innovation in product development and packaging while exceeding customer expectations.
- Company: Join a dynamic team at a leading company focused on excellence and collaboration.
- Benefits: Competitive salary, supportive work environment, and opportunities for personal growth.
- Other info: Collaborative culture with a focus on continuous improvement and career development.
- Why this job: Be part of exciting projects that make a real difference in the industry.
- Qualifications: Strong communication skills and experience in NPD or packaging preferred.
The predicted salary is between 36000 - 60000 £ per year.
Hours: 8.30am – 5pm Monday – Friday, additional hours including weekend on-call as required
Location: Orchard Farm, School Road, Salford Priors
Salary: Competitive, dependent on experience
About the Role
We are looking for an enthusiastic and driven Customer Technologist to join our team. In this role, you will play a vital part in delivering excellence across NPD, packaging, and customer-led projects. You will work collaboratively across internal teams, growers, suppliers, and commercial partners to ensure we consistently exceed customer expectations. This is an exciting opportunity for someone with strong attention to detail, a passion for innovation, and the ability to build influential customer relationships.
Key Responsibilities
- New Product Development & Packaging
- Support the achievement of customer objectives across NPD, packaging, and technical projects.
- Implement and assist with NPD activity, including new packaging, product development and shelf-life trials.
- Report NPD outcomes and ensure the wider business is kept up to date.
- Technical Documentation & Compliance
- Create, review, issue, and implement Standard Operating Procedures (SOPs).
- Manage the code sheet process.
- Participate in internal audits in a timely manner.
- Artwork, Labelling & Data Management
- Manage customer artwork approval processes, including timely signoff and first print-run checks for packhouses.
- Support commercial and technical label databases to ensure accuracy and compliance.
- Maintain organised, up-to-date files of artwork and customer templates.
- Develop and maintain effective customer relationships, positioning Angus as the partner of choice for insight, innovation, and technical expertise.
- Facilitate benchmarking sessions with trial sites, sourcing teams, and packhouses.
- Coordinate regular retailer benchmarking to support wider market understanding.
- Drive the technical aspects of customer projects internally and in collaboration with stakeholders.
- Team & Business Contribution
- Work collaboratively with growers, procurement, suppliers, commercial teams, and packhouses.
- Actively contribute to the delivery of the technical team vision and company strategy.
- Participate in performance management processes, achieving SMART objectives and personal development goals.
- Support and engage in Next Level Angus workstreams.
- Undertake any other duties commensurate with the role.
What We’re Looking For
- A proactive, organised individual with strong communication skills
- Experience within NPD, technical, or packaging roles (preferred)
- Ability to build strong internal and external relationships
- Excellent attention to detail and commitment to high standards
- A collaborative team player with a passion for innovation and continuous improvement
Closing Date: midnight 15/03/26
Interview Date: TBC
Customer Technologist in Arbroath employer: Angus Soft Fruits Ltd
Contact Detail:
Angus Soft Fruits Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Technologist in Arbroath
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and values so you can show how you fit into their vision. We want to see your passion shine through!
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experiences align with the role of Customer Technologist. We love hearing about your innovative ideas and how you can contribute to NPD and packaging projects.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Angus.
We think you need these skills to ace Customer Technologist in Arbroath
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in NPD, packaging, and customer relationships. We want to see how your skills align with what we're looking for!
Show Your Passion: Let your enthusiasm for innovation and attention to detail shine through in your application. We love candidates who are excited about the role and can demonstrate their commitment to high standards.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences stand out without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application via our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Angus Soft Fruits Ltd
✨Know Your NPD Inside Out
Make sure you brush up on your knowledge of New Product Development (NPD) and packaging processes. Be ready to discuss any relevant experience you have, and think about how you can contribute to the company's objectives in these areas.
✨Showcase Your Attention to Detail
Since this role requires a strong attention to detail, prepare examples that demonstrate your meticulousness. Whether it’s a project you managed or a process you improved, be specific about how your attention to detail made a difference.
✨Build Relationships in the Interview
This position is all about collaboration, so during the interview, focus on your interpersonal skills. Share stories that highlight your ability to build relationships with internal teams and external partners, showing how you can be a valuable asset.
✨Prepare for Technical Questions
Expect questions related to technical documentation and compliance. Familiarise yourself with Standard Operating Procedures (SOPs) and be ready to discuss how you’ve handled similar tasks in the past. This will show you’re prepared and knowledgeable.