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- Tasks: Assist clients with welfare benefits and debt issues through various communication methods.
- Company: Join Angus Council, a supportive organisation dedicated to community welfare.
- Benefits: Enjoy flexible working options, including remote work and agile practices.
- Why this job: Make a real impact in people's lives while enjoying a collaborative and inclusive culture.
- Qualifications: No specific qualifications required; just a passion for helping others.
- Other info: Two positions available: one permanent and one temporary for up to 12 months.
The predicted salary is between 24000 - 36000 £ per year.
Based at County Buildings, Market Street, Forfar. This job is workstyle 3 - Flexi. You will have the opportunity to benefit from our flexible and agile working practices. This means you will work from a variety of locations including working from council buildings and you can work from home to best suit your work, meetings and collaboration.
There are 2 positions available: 1 position is permanent and 1 position is temporary for up to 12 months from date of appointment. You will be required to give advice and assistance to clients in relation to welfare benefits and debt issues. The service is delivered via a mixture of telephone/digital and face to face.
You will be asked to indicate on your application form which position/s you are applying for. Internal and external applications on a secondment basis will be considered. You must have the approval of your line manager / organisation.
If you have already applied for ANG05540 - Welfare Rights Assistant, you do not need to submit another application form. Your application will be considered following the closing date of 20 April 2025. Please note interviews will be held Tuesday, 6 May 2025.
Requirements: Please refer to job outline and person specification for further details and requirements for these jobs.
About Angus Council: Please refer to the "applicant guidance" document when completing your application form and to the "welcome to Angus" document and our website https://www.angus.gov.uk/jobs_and_training/working_for_angus_council for more information about working for Angus Council.
The Individual: We are happy to discuss flexible working during the recruitment process for this position. This means we are open to a conversation about working patterns and the flexibility that is available for this role whilst managing the workload.
We offer a guaranteed job interview to the following people who meet the essential criteria on application for a job: Those with disabilities, recognised caring responsibilities and care experienced young people. This also applies to our own employees with caring responsibilities, young people on apprenticeships and placements who meet the essential criteria for the job.
Welfare Rights Assistant (2) - ANG05559 employer: Angus Council
Contact Detail:
Angus Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Welfare Rights Assistant (2) - ANG05559
✨Tip Number 1
Familiarise yourself with the welfare benefits system and current issues surrounding debt management. This knowledge will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals already working in welfare rights or similar fields. Engaging with them can provide insights into the role and may even lead to valuable referrals.
✨Tip Number 3
Prepare for potential interview questions by practising how you would handle various client scenarios. This will showcase your problem-solving skills and ability to empathise with clients.
✨Tip Number 4
Research Angus Council's values and recent initiatives. Tailoring your conversation during the interview to align with their goals can set you apart from other candidates.
We think you need these skills to ace Welfare Rights Assistant (2) - ANG05559
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Welfare Rights Assistant position. Tailor your application to highlight relevant experience in providing advice on welfare benefits and debt issues.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles or volunteer work where you provided support or advice in welfare rights or similar areas. Use specific examples to demonstrate your skills and knowledge.
Follow Application Instructions: Make sure to indicate which position you are applying for (permanent or temporary) on your application form. This is crucial for ensuring your application is processed correctly.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Angus Council
✨Understand the Role
Make sure you thoroughly read the job description and person specification. Familiarise yourself with the responsibilities of a Welfare Rights Assistant, especially regarding welfare benefits and debt issues, as this will help you answer questions more effectively.
✨Prepare for Different Formats
Since the role involves various communication methods, be ready to discuss your experience with telephone, digital, and face-to-face interactions. Think of examples where you've successfully assisted clients in these formats.
✨Show Your Flexibility
Highlight your adaptability and willingness to work in different locations, including from home. Discuss any previous experiences where you successfully managed your workload in a flexible working environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, the support available for clients, and the council's approach to welfare rights. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
