Housing Officer (Community Housing) - ANG05902
Housing Officer (Community Housing) - ANG05902

Housing Officer (Community Housing) - ANG05902

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support tenants with housing options and prevent homelessness through proactive assistance.
  • Company: Join Angus Council, committed to creating safe and stable communities.
  • Benefits: Enjoy flexible working, competitive salary, and opportunities for professional growth.
  • Why this job: Make a real difference in people's lives while developing your skills in community housing.
  • Qualifications: Must be able to join the PVG Scheme; experience in housing support is a plus.
  • Other info: Temporary position with potential for flexible working arrangements.

The predicted salary is between 36000 - 60000 £ per year.

Based at Provost Johnston Road Supported Housing, Provost Johnston Road, Montrose. This job is Workstyle 4 – Hybrid. You will have the opportunity to benefit from our flexible and agile working practices. This means you will work from a variety of locations, including council buildings, service user’s locations, site visits, and from home to best suit your work, meetings, and collaboration.

An exciting opportunity has arisen for a Housing Officer (Community Housing) to join the Community Housing Team within Angus. You will be responsible for a challenging but rewarding remit that includes:

  • Taking a proactive person-centred approach by enabling, advising, assisting, and providing specific support to tenants and other customers on housing options, tenancy matters, property and estate management, and rent accounts in order to sustain their tenancy or to make an informed choice about their re-housing, ensuring a high standard of customer service.
  • Playing a lead role in the prevention of homelessness by comprehensively assessing housing, support, and other needs of customers at risk of becoming homeless, referring on to other services if necessary, to ensure those needs are met and by interpreting legislation, relevant national guidance (Code of Guidance and Housing Options Guidance), and service standards and making decisions based on this to ensure that the council meets its statutory duties including the provision of temporary accommodation, where required.
  • Being responsible for lettings for mainstream, temporary accommodation, and travelling sites using the Common Allocations Policy and Community Based Lettings Plans, Section 5 referrals, and nominations securing accommodation to meet customers’ assessed needs and making best use of the overall stock within Angus and minimising void times.
  • Ensuring the continued and effective maintenance of houses (including furnishings) and the estates that they are within, as well as ensuring compliance with both tenancy and occupancy conditions.
  • Establishing, developing, and maintaining good working relationships with tenants, tenant groups, other residents, other departments, services, and a range of agencies and professionals to provide safe, secure, and stable communities.
  • Providing an out of hours service as part of a rota including emergency repairs and assisting, where required, with the administration of Civil Contingencies.

This job is temporary for up to 12 months from the date of appointment. You will be placed on the salary scale according to your qualifications and/or experience, as outlined in the attached career grade structure. As this is a temporary post, you will not be eligible to progress through the stages of the career grade structure. Internal and external applications on a secondment basis will be considered. You must have the approval of your line manager/organisation.

Please note interviews will be held Tuesday, 30 December 2025.

Requirements: You must have the ability to become a member of the PVG Scheme. Please refer to the job outline and person specification for further details and requirements for this job.

About Angus Council: In addition, please refer to the "applicant guidance" document when completing your application form and to the "welcome to Angus" document and our website for more information about working for Angus Council.

The Individual: We are happy to discuss flexible working during the recruitment process for this position. This means we are open to a conversation about working patterns and the flexibility that is available for this role whilst managing the workload.

We offer a guaranteed job interview to the following people who meet the essential criteria on application for a job: Those with disabilities, recognised caring responsibilities, care experienced young people, and ex-armed forces personnel. This also applies to our own employees with caring responsibilities, young people on apprenticeships, and placements who meet the essential criteria for the job.

Housing Officer (Community Housing) - ANG05902 employer: Angus Council

Angus Council is an excellent employer that prioritises flexible and agile working practices, allowing Housing Officers to work from various locations including home, council buildings, and service user sites. With a strong commitment to community support and tenant engagement, employees benefit from a collaborative work culture that fosters professional growth and development opportunities, all while making a meaningful impact in the lives of residents in Montrose.
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Contact Detail:

Angus Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Officer (Community Housing) - ANG05902

✨Tip Number 1

Get to know the company culture! Before your interview, do a bit of digging into Angus Council's values and mission. This will help you tailor your responses and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills align with the Housing Officer role and be ready to share specific examples from your past experiences.

✨Tip Number 3

Don’t forget to ask questions! Prepare a few thoughtful questions about the role or the team. This shows that you’re engaged and gives you a chance to find out if this job is the right fit for you too.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re tech-savvy and comfortable with the digital side of things, which is super important in today’s job market.

We think you need these skills to ace Housing Officer (Community Housing) - ANG05902

Customer Service
Housing Options Knowledge
Tenancy Management
Homelessness Prevention
Legislation Interpretation
Assessment Skills
Relationship Building
Community Engagement
Problem-Solving Skills
Compliance Knowledge
Emergency Response
Flexibility
Team Collaboration
Communication Skills

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Housing Officer role. We want to see how you can bring a person-centred approach to the team!

Showcase Your Customer Service Skills: Since this role is all about providing top-notch support to tenants, be sure to include examples of your customer service experience. We love seeing how you’ve made a difference in previous roles!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of what you want to convey.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Angus Council

✨Know Your Stuff

Make sure you’re familiar with the key responsibilities of a Housing Officer. Brush up on housing legislation, tenancy matters, and the Common Allocations Policy. This will help you answer questions confidently and show that you’re genuinely interested in the role.

✨Show Your People Skills

As a Housing Officer, you'll be working closely with tenants and various agencies. Prepare examples of how you've built relationships or resolved conflicts in the past. Highlight your ability to communicate effectively and provide excellent customer service.

✨Be Ready for Scenario Questions

Expect questions that ask how you would handle specific situations, like preventing homelessness or managing tenant issues. Think through potential scenarios beforehand and outline your thought process to demonstrate your problem-solving skills.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready about the team dynamics, support for professional development, or the council's approach to community housing. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.

Housing Officer (Community Housing) - ANG05902
Angus Council

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