Housing Officer - Community Housing (4) - ANG05531

Based in one of the following locations, covering the Angus area: Arbroath and Montrose. There are 2 positions available for each location:

• Position 1 - 36.25 hours per week
• Position 2 - 18.13 hours per week, on a job share basis

These jobs are temporary for up to 12 months from the date of appointment. These jobs are workstyle 4 - Hybrid. You will have the opportunity to benefit from our flexible and agile working practices. This means you will work from home for part of your week and spend some time in council buildings to best suit your work, meetings, and collaboration.

An exciting opportunity has arisen for 2 full-time and 2 job share Housing Officers (Community Housing) to join the Community Housing Teams within Angus. Consideration will be given to candidates who are not currently fully qualified but can undertake progression on a structured career grade basis. For candidates not fully qualified, it is essential that you have some experience of housing management. The qualifications, experience and training are as set out in the Career Grade Structure and Competencies document.

You will be responsible for a challenging but rewarding remit that includes:

• Taking a proactive person-centred approach by enabling, advising, assisting and providing specific support to tenants and other customers on housing options, tenancy matters, property and estate management and rent accounts in order to sustain their tenancy or to make an informed choice about their re-housing, ensuring a high standard of customer service.
• Playing a lead role in the prevention of homelessness by comprehensively assessing housing, support and other needs of customers at risk of becoming homeless, referring on to other services if necessary, to ensure those needs are met and by interpreting legislation, relevant national guidance and service standards to ensure that the council meets its statutory duties including the provision of temporary accommodation, where required.
• Being responsible for lettings for mainstream, temporary accommodation and travelling sites using the Common Allocations Policy and Community Based Lettings Plans, Section 5 referrals and nominations securing accommodation to meet customers’ assessed needs and making best use of the overall stock within Angus and minimising void times.
• Ensuring the continued and effective maintenance of houses (including furnishings) and the estates that they are within, as well as ensuring compliance with both tenancy and occupancy conditions.
• Establishing, developing and maintaining good working relationships with tenants, tenant groups, other residents, other departments, services and a range of agencies and professionals to provide safe, secure and stable communities.
• Providing an out of hours service as part of a rota including emergency repairs and assisting, where required, with the administration of Civil Contingencies.

Internal and external applications on a secondment basis will be considered. You must have the approval of your line manager/organisation. We embrace agile working, and you will be able to balance your time between home and office-based working. We are happy to discuss agile workstyles and flexible working arrangements during the recruitment process.

You will be asked to indicate on your application form which position(s) you are applying for. You may be asked to cover within any locality in Angus. Please note interviews will be held Thursday 1 and Friday 2 May 2025.

Requirements: Please refer to the job outline and person specification for further details and requirements for these jobs.

About Angus Council: Please refer to the "applicant guidance" document when completing your application form and to the "welcome to Angus" document and our website for more information about working for Angus Council.

The Individual: We are happy to discuss flexible working during the recruitment process for this position. This means we are open to a conversation about working patterns and the flexibility that is available for this role whilst managing the workload. We offer a guaranteed job interview to the following people who meet the essential criteria on application for a job: Those with disabilities, recognised caring responsibilities and care experienced young people. This also applies to our own employees with caring responsibilities, young people on apprenticeships and placements who meet the essential criteria for the job.