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- Tasks: Assist the Gas Maintenance team with records, customer calls, and colleague liaison.
- Company: Join Angus Council, dedicated to making Angus a great place to live and work.
- Benefits: Enjoy hybrid working, flexible hours, and a supportive team environment.
- Why this job: Gain valuable experience in a friendly team while contributing to community service efficiency.
- Qualifications: No specific qualifications required; just a willingness to learn and collaborate.
- Other info: Temporary position for up to 12 months; interviews on 4 August 2025.
Job Description
Based at Angus House, Orchardbank Business Park, Forfar.
This job is workstyle 5 Hybrid+.
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You will have the opportunity to benefit from our flexible and agile working practices. This means you will work from home for part of your week and spend some time in council buildings to best suit your work, meetings and collaboration.
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You will work 18.8 hours per week on a job share, Wednesday PM and full days Thursday and Friday each week.
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As Clerical Officer you will be working within the Gas Maintenance and Servicing team assisting in the checking of records, writing and calling customers, contractors and liaising with colleagues across the Community Housing Teams.
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Our aim is to provide delivery of service efficiency and cost effectively to produce and well-designed end product that promotes Angus as a great place for people to live, work and visit. You will be joining a friendly motivated team with a broad range of experience and skill sets who will be supportive of your new role.
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If you would like to discuss the role in advance of applying please contact Alison Mitchell, Administrative Assistant (Gas Safety) on 01307 492302.
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This job is temporary for up to 12 months from date of appointment.
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Internal and external applications on a secondment basis will be considered. You must have approval of your line manager/organisation.
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Please note interviews will be held Monday, 4 August 2025.
Requirements
Please refer to job outline and person specification for further details and requirements for this job.
About Angus Council
Please refer to "applicant guidance" document when completing your application form and to the "welcome to Angus" document and our website https://www.angus.gov.uk/jobs_and_training/working_for_angus_council, for more information about working for Angus Council.
The Individual
We offer a guaranteed job interview to the following people who meet the essential criteria on application for a job:
Those with disabilities, recognised caring responsibilities, care experienced young people and ex-armed forces personnel. This also applies to our own employees with caring responsibilities, young people on apprenticeships and placements who meet the essential criteria for the job.
Clerical Officer - ANG05687 employer: Angus Council
Contact Detail:
Angus Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clerical Officer - ANG05687
✨Tip Number 1
Familiarise yourself with the Gas Maintenance and Servicing team’s objectives. Understanding their goals will help you demonstrate how your skills can contribute to their efficiency and service delivery during any discussions or interviews.
✨Tip Number 2
Reach out to Alison Mitchell, the Administrative Assistant, before applying. Having a chat with her can provide you with valuable insights about the role and the team dynamics, which you can leverage in your application process.
✨Tip Number 3
Highlight your experience with record-keeping and customer communication in any conversations you have. Being able to showcase relevant examples will make you stand out as a candidate who understands the core responsibilities of the Clerical Officer role.
✨Tip Number 4
Emphasise your adaptability and willingness to work in a hybrid environment. Since this role involves both remote and in-office work, showcasing your ability to thrive in different settings will be beneficial.
We think you need these skills to ace Clerical Officer - ANG05687
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Clerical Officer position. Highlight key skills and experiences that align with the role.
Tailor Your CV: Customise your CV to reflect relevant experience in clerical work, customer service, and teamwork. Emphasise any previous roles where you liaised with customers or managed records.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and how your skills can contribute to the Gas Maintenance and Servicing team. Mention your adaptability to hybrid working and your commitment to service efficiency.
Follow Application Guidelines: Refer to the 'applicant guidance' document provided by Angus Council when completing your application form. Ensure all sections are filled out accurately and that you meet the essential criteria.
How to prepare for a job interview at Angus Council
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Clerical Officer. Familiarise yourself with the Gas Maintenance and Servicing team’s objectives, as this will help you tailor your answers to show how you can contribute.
✨Prepare for Hybrid Work Questions
Since this role involves hybrid working, be ready to discuss your experience with remote work. Highlight your ability to manage time effectively and communicate well with colleagues, whether in person or online.
✨Showcase Your Communication Skills
As you'll be liaising with customers, contractors, and colleagues, it's crucial to demonstrate strong communication skills. Prepare examples of how you've successfully communicated in previous roles, especially in challenging situations.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions. Inquire about the team dynamics, the tools they use for record-keeping, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
