Business and Customer Support Assistant - ANG05840
Business and Customer Support Assistant - ANG05840

Business and Customer Support Assistant - ANG05840

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support various council services with data entry, financial processing, and minute taking.
  • Company: Join Angus Council, dedicated to delivering high-quality services to the community.
  • Benefits: Flexible working hours, remote work options, and a supportive team environment.
  • Why this job: Make a real difference in your community while gaining valuable experience.
  • Qualifications: No specific qualifications required, just a willingness to learn and support.
  • Other info: Guaranteed interviews for those meeting essential criteria, including young people and ex-armed forces.

The predicted salary is between 24000 - 36000 £ per year.

Job Description

Based at either Bruce House, Arbroath, working 36.25 hours per week on a permanent basis (2 posts).

or

Bellevue House, Arbroath working either 36.25 hours or 29 hours on a temporary basis for 24 months.

or

Angus House, Forfar working 30 hours on a temporary basis for 24 months.

This job is Workstyle 3 – Flexi

You will have the opportunity to benefit from our flexible and agile working practices. This means you will work from a variety of locations including working from council buildings and you can work from home to best suit your work, meetings and collaboration.

Exciting opportunities have become available within the Business and Customer Support Team. This team plays a vital role in ensuring the council delivers high-quality services to our customers in line with current legislation and policy.

Successful applicants will provide valuable support across a variety of council services, including our Children, Families and Justice, Social Work and Education and Lifelong Learning. This support helps these teams focus on delivering essential services to the people and communities of Angus.

We encourage you to review the job outline and person specification, which detail the key responsibilities of the role. Typical tasks may include data collation, data entry, financial processing (such as managing invoices and petty cash), and minute taking.

Locations of the posts are Bruce House, Arbroath, Angus House, Forfar and Bellevue House, Arbroath.

You will be asked on your application form which position/s you are applying for.

Please note interviews will be held week commencing Monday, 24 November 2025.

Requirements

Please refer to job outline and person specification for further details and requirements for this job.

About Angus Council

Please refer to the \”applicant guidance\” document when completing your application form and to the \”welcome to Angus\” document and our website https://www.angus.gov.uk/jobs_and_training/working_for_angus_council for more information about working for Angus Council.

The Individual

We are happy to discuss flexible working during the recruitment process for this position. This means we are open to a conversation about working patterns and the flexibility that is available for this role whilst managing the workload.
We offer a guaranteed job interview to the following people who meet the essential criteria on application for a job:
Those with disabilities, recognised caring responsibilities, care experienced young people and ex-armed forces personnel. This also applies to our own employees with caring responsibilities, young people on apprenticeships and placements who meet the essential criteria for the job.

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Business and Customer Support Assistant - ANG05840 employer: Angus Council

Angus Council is an excellent employer that prioritises flexible and agile working practices, allowing employees to balance their professional and personal lives effectively. With a strong commitment to employee growth and development, the council provides opportunities to support vital community services while fostering a collaborative and inclusive work culture. Working in Arbroath or Forfar not only offers a chance to make a meaningful impact but also ensures a supportive environment for all staff members.
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Contact Detail:

Angus Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business and Customer Support Assistant - ANG05840

Tip Number 1

Get to know the company! Before your interview, do a bit of research on Angus Council and their values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.

Tip Number 3

Show off your skills! Be ready to discuss specific examples from your past experiences that highlight your abilities in data entry, financial processing, or any relevant tasks. This will demonstrate your capability to support the council's services effectively.

Tip Number 4

Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions prepared about the role or the team. This shows your enthusiasm and helps you figure out if it’s the right fit for you.

We think you need these skills to ace Business and Customer Support Assistant - ANG05840

Data Collation
Data Entry
Financial Processing
Invoice Management
Petty Cash Management
Minute Taking
Customer Service
Attention to Detail
Communication Skills
Team Collaboration
Adaptability
Time Management
Problem-Solving Skills

Some tips for your application 🫡

Read the Job Description Carefully: Before you start your application, take a good look at the job description and person specification. This will help you understand what we're looking for and tailor your application to highlight your relevant skills and experiences.

Showcase Your Skills: When filling out your application, make sure to emphasise your skills that match the role. Whether it's data entry, financial processing, or minute taking, let us know how your experience aligns with what we need in the Business and Customer Support Team.

Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we want to see your qualifications and experiences without wading through unnecessary fluff!

Apply Through Our Website: Don't forget to submit your application through our website! It's the best way to ensure it gets to us directly. Plus, you'll find all the info you need about the role and the council there.

How to prepare for a job interview at Angus Council

Know the Role Inside Out

Before your interview, make sure you thoroughly understand the job description and person specification. Familiarise yourself with the key responsibilities, especially around data collation, financial processing, and minute taking. This will help you demonstrate how your skills align with what they’re looking for.

Showcase Your Flexibility

Since this role offers flexible working, be prepared to discuss how you can adapt to different working environments. Think about examples from your past experiences where you've successfully managed your time and tasks in various settings, whether at home or in an office.

Prepare Questions About the Team

Interviews are a two-way street! Prepare thoughtful questions about the Business and Customer Support Team and how they contribute to the council's services. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.

Practice Common Interview Questions

Anticipate common interview questions related to customer support and teamwork. Practice your responses, focusing on specific examples that highlight your skills in data entry, financial processing, and collaboration. This will help you feel more confident during the actual interview.

Business and Customer Support Assistant - ANG05840
Angus Council

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