Head of Regulatory Services in London

Barking and Dagenham's Community Safety & Regulatory Services Division has recently undergone a major reorganisation, creating an opportunity to further strengthen the leadership resilience and strategic direction of Regulatory Services.

We are looking for an experienced and confident Head of Regulatory Services to provide strategic, operational and professional leadership across a board and high-profile portfolio.

This role will lead key statutory and regulatory functions including Environmental Health and Licensing, Environmental Enforcement, Private Rented Sector Housing Enforcement, Trading Standards, Financial Investigations, Planning Enforcement and Markets.

This is a senior leadership role with responsibility for shaping how Regulatory Services operates, ensuring services are legally compliant, financially robust, well-led and focused on delivering high-quality outcomes for residents, businesses and the wider borough.

What you'll lead

• Strategic leadership of Regulatory Services - setting direction across a varied portfolio of statutory and enforcement functions.
• Operational delivery - ensuring services are effective, compliant and responsive to current and future demand.
• Regulatory and enforcement policy - making sure the Council has clear, up-to-date policies and procedures that support successful enforcement outcomes.
• Performance and financial management - overseeing resources, budgets, income generation and service performance across the regulatory service areas.
• Service development and improvement - identifying opportunities for innovation, efficiency and better ways of working.
• Partnership and senior stakeholder engagement - working with elected Members, senior officers, partner agencies, professional bodies and external organisations.
• People leadership - leading a large multi-disciplinary workforce, setting clear expectations and supporting high professional standards.

What you will deliver

• Strong and visible leadership across a complex and varied regulatory services portfolio.
• Effective delivery of statutory regulatory functions, ensuring compliance with relevant legislation, Council policies and professional standards.
• A high-performance culture that supports improvement, accountability, innovation and excellent service delivery.
• Clear advice and guidance to senior managers, elected Members and partners on regulatory matters.
• Robust service planning, performance management and resource planning to support reliable and sustainable services.
• Strong governance across enforcement activity, contracts, projects, policies, procedures and protocols.
• Effective partnership working to support wider divisional, corporate and Community Safety Partnership priorities.
• Continued development of services that are fair, accessible and responsive to residents, businesses and communities.
• You will be an experienced senior leader with a strong background in regulatory, enforcement or environmental health services.
• You will bring the professional credibility, technical knowledge and leadership confidence needed to operate as the Council's subject matter expert for Regulatory Services.
• You will have significant experience of leading complex services, managing performance, resources and risk, and providing clear advice to senior leaders and elected Members.
• You will be confident working across a broad range of statutory functions and able to translate legislation, policy and operational priorities into effective service delivery.
• You will be a strong communicator and relationship-builder, able to work collaboratively with internal teams, external partners, professional bodies and government agencies.
• You will also be able to lead large teams through change, create a high-performance culture, and support staff to deliver high-quality, customer-focused services.
• You will have a degree qualification, or equivalent, in Environmental Health and be registered with a relevant professional body.

Barking & Dagenham is changing. It Starts Here.

Think you know Barking and Dagenham?

Think again.

While this small corner of east London might have a reputation for needing development, scratch beneath the surface and you'll find active communities and a place that consistently punches above its weight.

The borough is changing - and changing for the better.

And It Starts Here.

Yes, the borough has its challenges.

But it's on the cusp of something exciting.

With one of the youngest populations in the country, ambitions are high and rightly so. 98% of our schools are rated Good or Outstanding and every year more of our talented teenagers get into Russell Group Universities and hotly sought after apprenticeship schemes.

We have award winning parks, centuries old manor houses full of relics and artifacts you can go and see, and the ruins of one of Anglo-Saxon England's most powerful and wealthiest religious sites.

We're even bringing beavers and white storks to the borough to help rewild the local landscape and boost biodiversity.

Over the past few years, we've been working hard to improve how we deliver services and support our community.

From tackling inequality to making sure our services are the best they can be, we're focused on what matters most to local people.

We're creating the conditions for people to thrive - so everyone can enjoy a good quality of life, feel proud to call this place home, and be part of something bigger. #It Starts Here - with our streets, our schools, our neighbourhoods.

And with your application to join our determined team who are passionate about doing what's best for the future of Barking and Dagenham.

We're proud to be an equal opportunity employer and welcome applications from people of all backgrounds and experiences.

Our values, known as

• DRIVE, shape how we work: Deliver our best every day - and do what we promise
• Respond in a prompt, positive way to our community's needs
• Inspire others with our attitudes and actions
• Value people for who they are and what they can do
• Engage with others to improve our resilience and flexibility We're proud to be an equal opportunity employer and welcome applications from people of all backgrounds and experiences.

We're proud to be an equal opportunity employer and welcome applications from people of all backgrounds and experiences.

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