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- Tasks: Provide front-of-house services and support for students and staff.
- Company: Join a leading English language school with a family-run ethos.
- Benefits: Gain valuable experience in a dynamic environment with growth opportunities.
- Other info: Be part of a supportive team in a vibrant educational setting.
- Why this job: Make a difference in students' lives while enhancing your customer service skills.
- Qualifications: Strong communication skills and a knack for organisation are essential.
The predicted salary is between 24000 - 36000 £ per year.
Anglo-Continental is one of the world's leading English language teaching organizations, with a legacy spanning over 75 years. Founded in 1950, it was among the first schools accredited by the British Ministry of Education and continues to meet high standards set by The British Council and English UK. Based in Bournemouth, the school offers a wide range of programs for diverse age groups and professions, including beginners, advanced learners, and even teachers of English. Despite being one of the largest English language schools in the UK, Anglo-Continental retains a family-run ethos, emphasizing personal service and efficient administration. Furthermore, Anglo-Continental serves as an officially approved IELTS test centre, offering both IELTS Academic and General Training exams.
Role Description
The Reception, Transfers & Attendance Officer provides front-of-house services, administrative support, and operational coordination to ensure the smooth running of student services. This role is key in delivering an excellent experience to all students, visitors and staff by managing reception duties, attendance monitoring, airport transfers, visa compliance processes, and providing additional support to the Accommodation Office when required.
Qualifications
- Strong receptionist and clerical skills, including managing appointments and maintaining accurate records.
- Excellent communication and customer service skills when dealing with students, staff, and visitors.
- Confident phone etiquette and ability to handle calls professionally.
- Good organisational and time‑management abilities.
- Proficient in basic office software and standard office equipment.
- Previous experience in a similar administrative or receptionist role is advantageous.
- Ability to stay calm and professional during busy or challenging situations.
- Willingness to complete training in safeguarding, attendance procedures, and basic compliance tasks.
Front Desk Receptionist in Bournemouth employer: Anglo-Continental
Contact Detail:
Anglo-Continental Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Receptionist in Bournemouth
✨Tip Number 1
Make sure to research Anglo-Continental and understand their ethos. When you walk in for your interview, show that you get their family-run vibe and how you can contribute to that personal service they pride themselves on.
✨Tip Number 2
Practice your phone etiquette! Since you'll be handling calls as a Front Desk Receptionist, it’s crucial to sound confident and professional. Grab a friend and do some mock calls to get comfortable.
✨Tip Number 3
Show off your organisational skills during the interview. Bring examples of how you've managed appointments or records in the past. This will help us see that you can keep things running smoothly at the reception.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Front Desk Receptionist in Bournemouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Front Desk Receptionist role. Highlight your receptionist skills, customer service experience, and any relevant administrative roles you've had. We want to see how you fit into our family-run ethos!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Share why you're excited about working with us at Anglo-Continental and how your skills align with our mission. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills: Since this role involves a lot of interaction with students and staff, make sure your written application reflects your excellent communication skills. Use clear language and a positive tone to convey your enthusiasm for the position.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Anglo-Continental
✨Know the Company Inside Out
Before your interview, take some time to research Anglo-Continental. Understand their history, values, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Front Desk Receptionist, you'll be the first point of contact for students and visitors. Prepare examples from your past experiences where you've provided excellent customer service or handled challenging situations with grace. This will demonstrate your suitability for the role.
✨Practice Your Phone Etiquette
Since you'll be handling calls professionally, practice your phone etiquette before the interview. You might even want to do a mock call with a friend. This will help you feel more confident and articulate during the actual interview.
✨Organise Your Thoughts
Given the importance of organisational skills in this role, think about how you can demonstrate your time-management abilities. Prepare to discuss how you prioritise tasks and manage your time effectively, especially in busy situations.