At a Glance
- Tasks: Drive seamless planning across wholesale and retail channels for exquisite diamond jewellery.
- Company: De Beers London, a leader in luxury diamond jewellery with a unique diamond-first approach.
- Benefits: Competitive salary, opportunities for growth, and a collaborative work environment.
- Other info: Join a dynamic team focused on continuous improvement and operational excellence.
- Why this job: Shape the future of luxury jewellery planning and make a real impact on customer experiences.
- Qualifications: Experience in S&OP, demand planning, and strong analytical skills required.
The predicted salary is between 60000 - 80000 € per year.
Company Description
De Beers London is the ultimate diamond jewellery House, globally recognised for its leadership and expertise in diamonds. As a challenger in the fine and high jewellery landscape, we offer a distinctive and unparalleled connection to the source, setting us apart with our unique diamond-first approach. A destination for those seeking the most extraordinary diamond jewellery, De Beers London delivers identifiable, ultra-desirable creations alongside unforgettable service and experiences. Our high jewellery collections showcase the pinnacle of artistry and craftsmanship, celebrating the rarest diamonds through innovative and breathtaking designs.
Job Description
The Purpose
The Planning Performance and S&OP Manager is the driving force behind seamless end-to-end planning across our wholesale and retail channels, ensuring every Jewellery assortment flows effortlessly from demand through to fulfilment. This role shapes the heartbeat of our commercial rhythm, leading, challenging, and elevating the Sales & Operations Planning (S&OP) process to create true alignment between demand, supply, and operational execution. By interrogating assumptions, optimising inventory, and sharpening service performance, the Planning Performance and S&OP Manager turns insight into action and ensures our customers experience excellence at every touchpoint.
Main Responsibilities
- Drive end-to-end planning performance across wholesale and retail channels, ensuring full alignment between demand, supply, and fulfilment for all Jewellery assortments.
- Lead and govern the S&OP process, including preparation, consolidation, scenario building, and facilitation of cross-functional discussions.
- Challenge and validate demand and supply assumptions to optimise service levels, inventory health, and operational efficiency.
- Oversee wholesale planning and fulfilment, partnering with Sales and Planning teams to maintain accurate forecasts and resolve risks or opportunities.
- Ensure alignment between wholesale and retail plans to prevent supply conflicts and maximise product availability.
- Collaborate with Supply Planning through structured monthly reviews to support cohesive, data-driven decisions.
- Provide clear insights, scenarios, and recommendations to senior leadership to enable informed decision-making.
- Lead and develop the team, fostering a culture of collaboration, accountability, and continuous improvement within the planning function.
Qualifications
- Proven experience in S&OP/IBP, demand planning, and supply planning, with a strong ability to connect commercial and operational realities.
- Confident in constructively challenging stakeholders and influencing decisions through data-driven insights.
- Knowledgeable in wholesale and retail planning dynamics, ideally within fashion, luxury, or fast-moving consumer environments.
- Skilled at interpreting market trends, product behaviour, and customer demand to inform planning decisions.
- A strong communicator with the ability to simplify complexity and present clearly to senior leadership.
- Highly proficient in Excel and ERP systems, with strong analytical capability and attention to detail.
- Experienced in managing or mentoring junior team members and supporting their development.
- Proactive, accountable, and commercially minded, with a drive for continuous improvement and operational excellence.
- Data-driven in your approach, using evidence to guide decisions and elevate planning performance.
- A team player who celebrates wins, learns from challenges, and contributes to a positive, high-performance culture.
What You'll Do
- Act Like an Owner: Take full accountability for end-to-end planning performance across wholesale and retail channels, ensuring demand, supply, and fulfilment remain tightly aligned to business priorities.
- Create Clarity: Define clear planning objectives, standards, and expectations across the S&OP cycle. Translate complex data into simple, actionable insights that drive alignment across commercial, supply, and operational teams.
- Empower Teams: Support and develop your team while fostering a collaborative environment where cross-functional partners feel confident to contribute, challenge, and innovate.
- Succeed Together: Build strong partnerships with Sales, Supply Planning, Merchandising, and Operations to ensure cohesive execution of demand, supply, and inventory strategies.
- Challenge Conventions: Continuously question assumptions, identify performance gaps, and introduce smarter, more efficient ways of working across planning and S&OP processes.
Planning Performance and S&OP Manager employer: Anglo American / De Beers Group
De Beers London is an exceptional employer, offering a vibrant work culture that celebrates creativity and excellence in the luxury jewellery sector. With a strong focus on employee development and collaboration, team members are empowered to drive innovation and challenge conventions, ensuring a fulfilling career path. Located in the heart of London, employees enjoy access to a dynamic city environment while being part of a globally recognised brand that values craftsmanship and customer experience.
Contact Detail:
Anglo American / De Beers Group Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Planning Performance and S&OP Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. We can’t stress enough how valuable personal connections can be in landing that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We recommend practising common interview questions and tailoring your answers to highlight your experience in S&OP and demand planning. Show them you’re the perfect fit!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We suggest mentioning something specific from your conversation to make it more personal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Planning Performance and S&OP Manager
Some tips for your application 🫡
Show Your Passion for Planning:When you write your application, let your enthusiasm for planning and performance shine through. We want to see how your experience aligns with our mission at De Beers London, so don’t hold back on sharing your passion for the jewellery industry and how you can contribute to our success.
Be Data-Driven:Since this role is all about optimising performance through data, make sure to highlight your analytical skills in your application. Share specific examples of how you've used data to drive decisions and improve processes in your previous roles. We love a good story backed by numbers!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the key responsibilities and qualifications mentioned in the job description. We appreciate candidates who take the extra step to show they understand what we’re looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re serious about joining our team at De Beers London. Let’s make this happen together!
How to prepare for a job interview at Anglo American / De Beers Group
✨Know Your S&OP Inside Out
Make sure you’re well-versed in the Sales & Operations Planning process. Brush up on how it connects demand, supply, and fulfilment, especially in the luxury sector. Be ready to discuss your experience with data-driven insights and how you've optimised planning performance in previous roles.
✨Showcase Your Analytical Skills
Prepare to demonstrate your proficiency in Excel and ERP systems. Bring examples of how you've used data to challenge assumptions and improve service levels. This role requires a strong analytical mindset, so be ready to talk about specific scenarios where your insights led to actionable outcomes.
✨Communicate Clearly and Confidently
As a Planning Performance and S&OP Manager, you'll need to simplify complex information for senior leadership. Practice articulating your thoughts clearly and concisely. Use examples from your past experiences to illustrate how you’ve effectively communicated planning objectives and influenced decisions.
✨Emphasise Team Collaboration
This role is all about working with various teams, so highlight your experience in fostering collaboration. Share stories about how you've empowered your team and built strong partnerships across departments. Show that you value teamwork and are committed to creating a positive, high-performance culture.
