Market Research & Analytics Specialist

De Beers is the world’s leading rough diamond company with unrivalled expertise in the exploration, mining and marketing of diamonds. From its mining operations across Botswana, Namibia, South Africa and Canada, De Beers produces and markets approximately 30% of the world’s supply of rough diamonds by value. Together with its joint venture partners in Botswana and Namibia, De Beers operates in more than 20 countries across six continents. De Beers’ gem mining operations span every category of diamond mining – open pit, underground, alluvial, coastal and under sea.

The group is passionate about people and is committed to creating a diverse workplace in which individuals can develop rewarding careers at all levels. This is done by providing innovative, stimulating work environments that allow our people space to lead, grow and develop. Our vision is to transform diamond dreams into lasting realities and as a result we aim to attract and retain vibrant, innovative people who possess the unique skills and talents that will lead the De Beers Group into the future.

Responsibilities

• Delivers up-to-date, relevant and in-depth consumer demand trends, downstream competitive environment, focused on diamond and competitive categories, in support of country, regional and global diamond market size estimation, demand forecasting, strategic projects, De Beers strategic and operational planning process, De Beers strategy development, as agreed with Sr. Market Insights & Analytics Manager and in coordination with central and local brand teams, as appropriate.
• Responsible for research and survey project management globally, including all relevant activities such as: Management of research projects from research brief preparation to successful delivery of research findings – including contribution to questionnaire development, reporting specifications, analyses and presentation preparation and delivery.
• Liaison and management of research suppliers, including contractual documentation, invoicing, scheduling and all admin and housekeeping project aspects.
• Integration of 3rd party data and competitor results into market insight output.
• Accountable for collating the analysis of research data and findings to extract business insight and render it in the form of clear presentations suited to a senior executive audience.
• Accountable for collating regular global consumer demand updates which feed into the Market Insight Hub, SLT updates to be delivered by the Senior Manager and for the Global retail stocks estimation model.
• Supports Sr. Market Insights & Analytics Manager, and the broader Global Markets and Price Analytics team in contributing insights from market research, 3rd party surveys and other business intelligence sources in support of ad hoc strategy and analytics projects and the business planning process.
• Supports Sr. Market Insights & Analytics Manager in the maintenance, further development and management of the De Beers Insight Portal, a digital platform for sharing of data, information and insight across the De Beers Group.
• Works with the De Beers appointed external provider of advanced analytics and other data sources for the timely and comprehensive reporting of US market sales and inventory trends.
• Works with De Beers IM to enable digitisation and automation of survey and other business data to improve the quality and scope of the analytics output.
• Shares research results, knowledge and insights with B&DD Insight team in London and in markets.

Qualifications

• Bachelor’s degree or professional qualification in a relevant discipline.
• Minimum 5 years market research experience in an agency or client-side role, involving proven track record of quantitative and qualitative techniques, consumer and business-to-business audiences and the full breadth of research specialisms such as brand and communications research techniques, customer and stakeholder engagement and reputation, pricing, product development, social media and digital, as well as desk research.
• Experience in the jewellery, luxury and retail sectors is an advantage but not essential.
• Proficiency with MS Office suite of software for analytical and presentation purposes, including advanced use of Excel and PowerPoint.
• Experience with specialist market research reporting software packages for data analysis (e.g. SPSS, IBM Survey Reporter) and data analysis and visualisation packages (e.g. PowerBI).
• Ability to solve business problems and queries through data analytics and simple models.
• Ability to generate business insights from research findings and macro-economic and secondary market data.
• High fluency in English - spoken and written.
• Self-driven with high personal work standards.
• Team-first orientation: must thrive in collaborative, team-based work environment.
• Passion for generating new and meaningful insights that drive significant value for the business.
• Intellectual curiosity and creativity: thrive in developing new ideas and identifying growth opportunities.
• Methodical with sharp attention to detail.
• Able to work across cultural boundaries.
• Strong problem-solving skills and detail orientation.
• Strong communicator both in written and oral form.
• Strong interpersonal skills at all levels, especially cross-functionally and at peer level.
• Good time planner who thrives on delivering results in a time-constrained and complex environment.

Additional Information

• A great working environment.
• Fantastic pension scheme.
• 27 days of holiday + bank holidays with the opportunity to buy or sell 5 more days.
• Private Healthcare.
• Mental health is a top priority for De Beers Group - we offer free subscription to Headspace and have mental health first aider.
• Competitive salary.
• Your Choice membership discounts.
• Employee share schemes.
• Staff discount.
• Free breakfast & lunch at onsite restaurant.
• Free onsite gym.
• Flexible benefits package.

Who we are

De Beers Group is a company with a rich history and a sparkling future. Since 1888 our experts have searched the world for nature’s most precious gem. Our diamonds bring beauty to the world. But we think they can do so much more. We want our diamonds, and our business, to make life brilliant – for our people, our customers and the world around us.

Safety

Safety first is a way of life for us. We are unconditional about the safety, health and well-being of our colleagues, at work and at home, and about that of the communities where we work. We aim to lead the industry by investing in innovation to protect people, who are at the heart of our business. Our high performing teams take accountability for their own and others' actions, work collaboratively, and always show care and respect.

Inclusion & Diversity

We are committed to promoting an inclusive and diverse workplace where we value and respect every colleague for who they are. We provide equality of opportunity to enable everyone to fulfil their potential.

Building Forever

Sustainability is at the heart of our decision-making – it is how we do business. Building Forever is key to our purpose as it represents our ambitious and holistic sustainability framework and is central to our ability to deliver long-term value to our communities and partners.

Background Checks

Successful candidates will be required to complete background screening which may include a criminal check and validation of qualifications.