Logistics Manager UK in London

The UK Logistics Manager is responsible for safeguarding the secure, compliant and efficient movement of all jewellery, diamonds and non-valuable goods in and out of the UK. The purpose of this role is to ensure full compliance with import and export legislation, protect DBL property and deliver operational excellence across every stage of the logistics process.

Responsibilities

• Oversee all UK cross border logistics operations, ensuring the secure, compliant and efficient movement of jewellery, diamonds and non-valuable goods.
• Ensure full import and export compliance, maintaining accurate declarations, correct customs regimes and alignment with all legal, security and insurance requirements.
• Lead and develop the logistics team, setting clear objectives, building capability and ensuring strong operational delivery across all logistics activities.
• Maintain accurate and timely stock handling processes, including receiving, movement, reconciliation and audit readiness for all jewellery and diamond stock.
• Manage carrier performance, ensuring service levels, costs, KPIs and operational processes support business needs and market standards.
• Own and be responsible for key logistics documentation and governance, including customs records, security protocols, SOPs and internal manuals.
• Coordinate logistics support for UK commercial activities, including store replenishment, events, e-commerce and operational initiatives.
• Control logistics costs, monitoring spend, validating charges and contributing to effective budget management and operational efficiency.
• Oversee packaging and visual merchandise logistics, ensuring consistent availability, stock control and timely distribution to stores and markets.
• Collaborate closely with cross‑functional teams to provide logistics expertise, highlight risks and opportunities and support confident decision making across the business.
• Provide clear and actionable logistics insights to senior management, highlighting operational risks, compliance considerations, carrier performance trends and cost opportunities to support informed and timely decision making.

What You’ll Do

• Act Like an Owner: Take accountability for UK logistics performance and compliance. Anticipate risks, resolve issues quickly and ensure secure and efficient movement of goods.
• Create Clarity: Use accurate data and clear reporting to inform decisions on carriers, costs, service levels and compliance. Translate complex requirements into simple operational guidance.
• Empower Teams: Collaborate across departments to ensure alignment and execution of logistics plans.
• Succeed Together: Develop and support a capable logistics function with clear objectives, coaching and accountability. Build capability through structured training and cross‑skilling to ensure consistent performance.
• Challenge Conventions: Identify improvements in carrier processes, cost control, customs workflows and stock handling. Simplify, standardise and innovate to strengthen compliance and operational performance.

Qualifications

• Strong expertise in UK logistics operations, customs regimes and import and export compliance for high value goods.
• Confident leadership of a logistics function with clear direction, accountability and capability development.
• Sharp commercial judgement balancing compliance, service levels and cost efficiency.
• Interested in luxury and jewellery and able to use this understanding to support stronger conversations and decisions.
• Advanced analytical capability using operational and carrier data to identify risks and drive decisions.
• Clear, effective communicator who builds alignment across internal teams, carriers, suppliers and security partners.
• High operational discipline with rigorous documentation, data accuracy and audit readiness.
• Proactive problem solver who works at pace and resolves issues before they escalate.
• Continuous improvement mindset focused on simplifying, standardising and strengthening processes.
• Exceptional organisation and resilience in a fast‑moving environment.
• Values innovation, efficiency and a client‑first approach.
• Advanced Excel proficiency and strong command of Microsoft Office.
• Solid understanding of UK customs procedures including Home Use, OPR, IPR and Warehouse Bond.
• Practical fluency with UK duty systems, CITES requirements and security SOPs.

Benefits

• 27 days’ annual leave plus bank holidays, with the option to buy or sell leave via our flexible benefits platform.
• A pension that invests in your future: minimum 4% employee contribution plus 11% company contribution (15% total).
• Healthcare you can rely on: company‑funded core Private Medical Insurance (Bupa) with options to upgrade or extend cover.
• Support when life gets busy: 24/7 confidential Employee Assistance Programme, access to a Mental Health First Aider network and wider wellbeing resources.
• Financial perks and savings: access to flexible benefits platform including holiday trading, travel insurance, dental cover, critical illness protection and more.
• Share schemes: opportunities to participate in Anglo American share plans such as Free Shares, SIP and SAYE.
• Lifestyle perks: employee discounts, staff discount options and onsite benefits where available (e.g. gym and restaurant facilities).

Background Checks: Successful candidates will be required to complete background screening which may include a criminal check and validation of qualifications.