At a Glance
- Tasks: Assist in managing store operations and deliver exceptional customer service.
- Company: Join Angling Direct, the UK's leading fishing tackle retailer.
- Benefits: Enjoy generous staff discounts and a supportive team environment.
- Other info: Great opportunity for growth in a dynamic and collaborative workplace.
- Why this job: Combine your passion for fishing with a rewarding retail career.
- Qualifications: Retail experience and a love for angling are essential.
The predicted salary is between 24000 - 36000 £ per year.
Are you passionate about fishing and looking to join a dynamic team at the forefront of the angling industry? Angling Direct, the UK's leading fishing tackle retailer, is expanding and we want you to be part of the journey! We are seeking motivated individuals to join our growing team as an Assistant Store Manager in our Redditch Store to help us lead our team to success and continue delivering exceptional service and expert advice to our customers.
If you are ready to cast your line into a new opportunity, Angling Direct is the place for you! Customers are at the heart of everything we do. We are committed to providing our customers with the encouragement, advice and support so they have everything they need to get the most out of their fishing. To achieve our purpose of inspiring everyone to get out and enjoy an exceptional fishing experience, we are committing to be Europe’s leading omni-channel fishing tackle destination, for all anglers regardless of experience or ability.
If you are passionate about fishing and eager to share your expertise in a customer-focused environment, this could be the perfect opportunity for you!
What You Will Do:- Work closely with the Store Manager to ensure the smooth day-to-day operations of the store.
- Step in to manage the store in the Store Manager’s absence, taking on full managerial responsibilities.
- Collaborate with all staff to meet and exceed store targets, ensuring high performance and customer satisfaction.
- Assist in the recruitment and onboarding of new staff members.
- Drive sales by delivering outstanding customer service.
- Maintain excellent store and visual merchandising standards to enhance the customer experience.
- Assist with store administration, including compliance with policies, procedures and banking.
- Handle customer and staff issues, including complaints and grievances.
- Report on buying trends and customer needs, contributing to the store’s strategic planning and improvement.
- Passionate anglers with solid fishing product knowledge.
- Experience of working in a retail environment, ideally with some leadership responsibility.
- Good understanding of retail processes and health and safety requirements.
- A driven, results-orientated individual with a strong focus on customer service.
- Conflict-management capabilities and the ability to motivate and maintain effective teams.
- Strong communication and organisational skills with the ability to manage and measure work effectively.
- Join a team that loves angling and supports fellow anglers.
- Be valued in a collaborative and supportive workplace.
- Deliver top-tier advice and an outstanding shopping experience to fishing enthusiasts.
- Grow, collaborate, and share your fishing passion in a thriving business.
- Enjoy 40% staff discount on Advanta, and 25% staff discount on other branded products after probation.
Assistant Store Manager - Redditch - 27.5 Hours employer: Angling Direct
At Angling Direct, we pride ourselves on being the UK's leading fishing tackle retailer, offering a vibrant and supportive work environment for passionate anglers. As an Assistant Store Manager in Redditch, you'll not only enjoy a generous staff discount but also have the opportunity to grow your career while collaborating with a team that shares your love for fishing. Join us to inspire others and deliver exceptional service in a dynamic retail setting where your expertise is valued.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager - Redditch - 27.5 Hours
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Angling Direct, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Angling Direct!
We think you need these skills to ace Assistant Store Manager - Redditch - 27.5 Hours
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Angling Direct, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Angling Direct and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Angling Direct that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Angling Direct
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
