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- Tasks: Assist in managing store operations and deliver exceptional customer service.
- Company: Join Angling Direct, the UK's leading fishing tackle retailer.
- Benefits: Enjoy generous staff discounts and a supportive team environment.
- Why this job: Combine your passion for fishing with a rewarding retail career.
- Qualifications: Retail experience and a love for angling are essential.
- Other info: Great opportunity for growth in a dynamic and collaborative workplace.
The predicted salary is between 24000 - 36000 £ per year.
Are you passionate about fishing and looking to join a dynamic team at the forefront of the angling industry? Angling Direct, the UK's leading fishing tackle retailer, is expanding and we want you to be part of the journey! We are seeking motivated individuals to join our growing team as an Assistant Store Manager in our Redditch Store to help us lead our team to success and continue delivering exceptional service and expert advice to our customers.
If you are ready to cast your line into a new opportunity, Angling Direct is the place for you! Customers are at the heart of everything we do. We are committed to providing our customers with the encouragement, advice and support so they have everything they need to get the most out of their fishing. To achieve our purpose of inspiring everyone to get out and enjoy an exceptional fishing experience, we are committing to be Europe’s leading omni-channel fishing tackle destination, for all anglers regardless of experience or ability.
If you are passionate about fishing and eager to share your expertise in a customer-focused environment, this could be the perfect opportunity for you!
What You Will Do:- Work closely with the Store Manager to ensure the smooth day-to-day operations of the store.
- Step in to manage the store in the Store Manager’s absence, taking on full managerial responsibilities.
- Collaborate with all staff to meet and exceed store targets, ensuring high performance and customer satisfaction.
- Assist in the recruitment and onboarding of new staff members.
- Drive sales by delivering outstanding customer service.
- Maintain excellent store and visual merchandising standards to enhance the customer experience.
- Assist with store administration, including compliance with policies, procedures and banking.
- Handle customer and staff issues, including complaints and grievances.
- Report on buying trends and customer needs, contributing to the store’s strategic planning and improvement.
- Passionate anglers with solid fishing product knowledge.
- Experience of working in a retail environment, ideally with some leadership responsibility.
- Good understanding of retail processes and health and safety requirements.
- A driven, results-orientated individual with a strong focus on customer service.
- Conflict-management capabilities and the ability to motivate and maintain effective teams.
- Strong communication and organisational skills with the ability to manage and measure work effectively.
- Join a team that loves angling and supports fellow anglers.
- Be valued in a collaborative and supportive workplace.
- Deliver top-tier advice and an outstanding shopping experience to fishing enthusiasts.
- Grow, collaborate, and share your fishing passion in a thriving business.
- Enjoy 40% staff discount on Advanta, and 25% staff discount on other branded products after probation.
Assistant Store Manager - Redditch - 27.5 Hours employer: Angling Direct
Contact Detail:
Angling Direct Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Redditch - 27.5 Hours
✨Tip Number 1
Get to know the company inside out! Research Angling Direct, their values, and what makes them tick. This way, when you chat with them, you can show off your passion for fishing and how you fit into their vision.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local fishing events. A friendly chat can go a long way in making you stand out when it comes to interviews.
✨Tip Number 3
Prepare for the interview by practising common questions and showcasing your fishing knowledge. Think about how you can demonstrate your customer service skills and leadership experience in real-life scenarios.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Angling Direct team!
We think you need these skills to ace Assistant Store Manager - Redditch - 27.5 Hours
Some tips for your application 🫡
Show Your Passion for Fishing: Make sure to highlight your love for fishing in your application. We want to see your enthusiasm and how it aligns with our mission at Angling Direct. Share any personal experiences or achievements that showcase your dedication to the sport!
Tailor Your CV and Cover Letter: Don’t just send a generic CV! We’re looking for candidates who understand the angling industry. Tailor your application to reflect your relevant experience and skills, especially those related to retail and customer service.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary to make your key achievements stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there!
How to prepare for a job interview at Angling Direct
✨Know Your Fishing Stuff
Make sure you brush up on your fishing knowledge before the interview. Be ready to discuss different types of tackle, techniques, and trends in the angling world. Showing your passion for fishing will resonate with the team and demonstrate that you're a great fit for the role.
✨Showcase Your Leadership Skills
Since this role involves stepping in for the Store Manager, be prepared to share examples of your leadership experience. Talk about how you've motivated teams in the past or handled conflicts. This will show that you can manage effectively and keep the team focused on delivering exceptional customer service.
✨Customer Service is Key
Angling Direct prides itself on outstanding customer service, so come armed with examples of how you've gone above and beyond for customers in previous roles. Highlight any specific situations where you turned a negative experience into a positive one, as this will showcase your commitment to customer satisfaction.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the store's goals, team dynamics, or upcoming promotions. This shows your genuine interest in the position and helps you understand how you can contribute to the team's success.