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- Tasks: Assist the Store Manager in daily operations and lead the team to success.
- Company: Join Angling Direct, the UK's top fishing tackle retailer, passionate about angling.
- Benefits: Enjoy 40% staff discount on Advanta and 25% on other brands after probation.
- Other info: Opportunity to grow in a thriving business focused on exceptional customer experiences.
- Why this job: Be part of a supportive team that shares your love for fishing and customer service.
- Qualifications: Passionate anglers with retail experience and strong leadership skills are encouraged to apply.
The predicted salary is between 28800 - 43200 £ per year.
Are you passionate about fishing and looking to join a dynamic team at the forefront of the angling industry? Angling Direct, the UK\’s leading fishing tackle retailer, is expanding and we want you to be part of the journey!
We are seeking motivated individuals to join our growing team as an Assistant Store Manager in our Rayleigh st ore to help us lead our team to success and continue delivering exceptional service and expert advice to our customers. If you are ready to cast your line into a new opportunity, Angling Direct is the place for you!
Customers are at the heart of everything we do. We are committed to providing our customers with the encouragement, advice and support so they have everything they need to get the most out of their fishing. To achieve our purpose of inspiring everyone to get out and enjoy an exceptional fishing experience, we are committing to be Europe’s leading omni-channel fishing tackle destination, for all anglers regardless of experience or ability.
If you are passionate about fishing and eager to share your expertise in a customer-focused environment, this could be the perfect opportunity for you!
What You Will Do:
- Work closely with the Store Manager to ensure the smooth day-to-day operations of the store. Step in to manage the store in the Store Manager’s absence, taking on full managerial responsibilities
- Collaborate with all staff to meet and exceed store targets, ensuring high performance and customer satisfaction. Assist in the recruitment and onboarding of new staff members
- Drive sales by delivering outstanding customer service. Maintain excellent store and visual merchandising standards to enhance the customer experience
- Assist with store administration, including compliance with policies, procedures and banking. Handle customer and staff issues, including complaints and grievances
- Report on buying trends and customer needs, contributing to the store’s strategic planning and improvement
What We Are Looking For:
- Passionate anglers with solid fishing product knowledge
- Experience of working in a retail environment, ideally with some leadership responsibility
- Good understanding of retail processes and health and safety requirements
- A driven, results-orientated individual with a strong focus on customer service
- Conflict-management capabilities and the ability to motivate and maintain effective teams
- Strong communication and organisational skills with the ability to manage and measure work effectively
Why Join Us?
- Join a team that loves angling and supports fellow anglers
- Be valued in a collaborative and supportive workplace
- Deliver top-tier advice and an outstanding shopping experience to fishing enthusiasts
- Grow, collaborate, and share your fishing passion in a thriving business
- Enjoy 40% staff discount on Advanta, and 25% staff discount on other branded products after probation
Assistant Store Manager - Rayleigh - 39.5 Hours employer: Angling Direct
Contact Detail:
Angling Direct Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Rayleigh - 39.5 Hours
✨Tip Number 1
Familiarise yourself with Angling Direct's product range and services. Being knowledgeable about the latest fishing gear and techniques will not only impress during interviews but also show your genuine passion for the industry.
✨Tip Number 2
Network with current employees or other professionals in the angling community. Engaging with others who share your interests can provide valuable insights into the company culture and may even lead to a referral.
✨Tip Number 3
Prepare to discuss your leadership experiences in retail. Think of specific examples where you successfully managed a team or resolved conflicts, as these skills are crucial for the Assistant Store Manager role.
✨Tip Number 4
Showcase your customer service skills by preparing scenarios where you went above and beyond for customers. This will demonstrate your commitment to providing exceptional service, which is at the heart of Angling Direct's mission.
We think you need these skills to ace Assistant Store Manager - Rayleigh - 39.5 Hours
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Assistant Store Manager position. Tailor your application to highlight relevant experiences and skills that align with what Angling Direct is looking for.
Show Your Passion: Since this role is in the angling industry, make sure to express your passion for fishing in your application. Share any personal experiences or knowledge that demonstrate your enthusiasm and expertise in the field.
Highlight Leadership Experience: Emphasise any previous leadership roles or experiences you have had in retail. Discuss how you have successfully managed teams, driven sales, or improved customer satisfaction in past positions.
Craft a Strong Cover Letter: Write a compelling cover letter that not only summarises your CV but also conveys your personality and passion for the role. Use this opportunity to explain why you want to work at Angling Direct and how you can contribute to their mission.
How to prepare for a job interview at Angling Direct
✨Show Your Passion for Fishing
Make sure to express your enthusiasm for fishing during the interview. Share personal experiences or stories that highlight your love for the sport, as this will resonate with the hiring team at Angling Direct.
✨Demonstrate Leadership Skills
Since the role involves stepping in for the Store Manager, be prepared to discuss your previous leadership experiences. Highlight specific examples where you successfully managed a team or resolved conflicts, showcasing your ability to motivate others.
✨Understand Retail Operations
Familiarise yourself with retail processes and health and safety requirements relevant to the position. Be ready to discuss how you would ensure smooth day-to-day operations and maintain high standards of customer service.
✨Prepare for Customer Service Scenarios
Anticipate questions related to customer service and conflict management. Think of examples where you provided exceptional service or handled difficult situations effectively, as this is crucial for the role.