Financial Counsellor Level 5-1 in Liverpool

Specialist support. Lasting impact. Stronger financial futures. Anglicare’s Financial Wellbeing program (FinWell) represents a significant evolution in how we support people experiencing financial hardship. Moving beyond one‐off emergency relief, FinWell provides integrated, relationship‐based financial wellbeing support that helps people build long‐term stability, confidence and resilience.

About the Role

• Provide professional financial counselling services
• Support clients experiencing debt through advocacy, negotiation and education
• Develop achievable, client‐led financial plans
• Maintain a full client caseload in line with funding requirements
• Collaborate with internal and external services to support holistic outcomes
• Participate in outreach, education and community engagement activities
• Maintain accurate client records and contribute to reporting and quality improvement

About You:

• Diploma of Financial Counselling
• Accreditation with FCAN desirable (Associate membership would be considered)
• At least two years’ experience working as a Financial Counsellor
• Strong knowledge of the Australian financial system, particularly credit and debt
• Ability to connect and communicate effectively with clients from diverse backgrounds and experience, including CALD, Aboriginal and Torres Strait Islander communities
• Genuine compassion for people experiencing financial hardship, ability to understand the challenges they face and respond to each person’s unique story
• Excellent advocacy, negotiation and communication skills
• Strong computer skills - ability to use MS-Office and client database systems (CRM)
• Willingness to work flexibly across office and community settings
• Valid Working with Children Check for paid employment & National Criminal History Check
• Current NSW Driver License required

Anglicare’s Vision, Mission and Values guide everything we do. We are committed to serving people in need, enriching lives and sharing the love of Jesus through practical, high‐quality support.

Benefits working at Anglicare

• Flexible work options to get the most out of work and life
• Pay less tax on your income and increase your take home pay. With salary packaging, up to $15,900 of your income is tax free.
• Spend up to $2,650 on accommodation, meals and entertainment also tax free with salary packaging.
• Ongoing professional development and leadership training to advance your career
• Exclusive discounts to over 400 retailers
• Employee Assistance Program and Fitness Passport with discounts to over 800 gyms for you and your family

To apply for this role, please click the ‘Apply’ button. All applicants will receive a response. For confidential discussions about the role, contact Clifford Baptista at clifford.baptista@anglicare.org.au and arrange a time to talk about this unique opportunity.

Anglicare is as wonderfully diverse as the customers and communities we support. While we are guided by our Christian-based values, our team includes people of all faiths and backgrounds who share our commitment to serving others, and we value the diverse perspectives they bring. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities and cultural backgrounds.

If you are passionate about supporting people through complex financial challenges and want to be part of a service model focused on long‐term wellbeing, we would love to hear from you. Join us as we walk alongside clients — not just through crisis, but toward lasting confidence and stability.

Disclaimer: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

Application Close Date: May 29, 2026

We are seeking a qualified Financial Counsellor to join our multidisciplinary FinWell team, delivering specialists, intensive financial counselling to individuals and families experiencing debt and financial stress. This is a part-time role, 3 days a week based in Parramatta in Sydney.

Your rewards and benefits

We believe that caring for others starts with caring for our people. Because you put so much heart into helping the most vulnerable in our community, we're committed to supporting you to thrive both professionally and personally. Here, we recognise that meaningful work deserves meaningful support. So, we've designed a comprehensive package of rewards and benefits that reflect our values and make a real difference to your life. We support your career by investing in your growth, balance and security through professional development opportunities. We also offer competitive salary packaging, wellbeing programs and generous discounts for you and your family.

Employee Referral Program

Be rewarded with a $1,200 incentive every time you help us find the right person for a permanent role! Simply go to our careers page, refer a friend for a permanent role, and if they're hired, you’ll receive an additional $1,200 (taxable) payment when they reach six months of service.