At a Glance
- Tasks: Provide high-quality financial counselling and support clients in financial hardship.
- Company: Join Anglicare, a values-driven organisation making a lasting impact.
- Benefits: Flexible work options, salary packaging, professional development, and exclusive discounts.
- Other info: Be part of a diverse team committed to empowering communities.
- Why this job: Make a real difference in people's lives while building your career.
- Qualifications: Diploma of Financial Counselling and experience in financial support required.
The predicted salary is between 30000 - 40000 € per year.
Specialist support. Lasting impact. Stronger financial futures. Anglicare’s Financial Wellbeing program (FinWell) represents a significant evolution in how we support people experiencing financial hardship. Moving beyond one‐off emergency relief, FinWell provides integrated, relationship‐based financial wellbeing support that helps people build long‐term stability, confidence and resilience.
About the Role
- Provide professional financial counselling services
- Support clients experiencing debt through advocacy, negotiation and education
- Develop achievable, client‐led financial plans
- Maintain a full client caseload in line with funding requirements
- Collaborate with internal and external services to support holistic outcomes
- Participate in outreach, education and community engagement activities
- Maintain accurate client records and contribute to reporting and quality improvement
About You:
- Diploma of Financial Counselling
- Accreditation with FCAN desirable (Associate membership would be considered)
- At least two years’ experience working as a Financial Counsellor
- Strong knowledge of the Australian financial system, particularly credit and debt
- Ability to connect and communicate effectively with clients from diverse backgrounds and experience, including CALD, Aboriginal and Torres Strait Islander communities
- Genuine compassion for people experiencing financial hardship, ability to understand the challenges they face and respond to each person’s unique story
- Excellent advocacy, negotiation and communication skills
- Strong computer skills - ability to use MS-Office and client database systems (CRM)
- Willingness to work flexibly across office and community settings
- Valid Working with Children Check for paid employment & National Criminal History Check
- Current NSW Driver License required
Anglicare’s Vision, Mission and Values guide everything we do. We are committed to serving people in need, enriching lives and sharing the love of Jesus through practical, high‐quality support.
Benefits working at Anglicare
- Flexible work options to get the most out of work and life
- Pay less tax on your income and increase your take home pay. With salary packaging, up to $15,900 of your income is tax free.
- Spend up to $2,650 on accommodation, meals and entertainment also tax free with salary packaging.
- Ongoing professional development and leadership training to advance your career
- Exclusive discounts to over 400 retailers
- Employee Assistance Program and Fitness Passport with discounts to over 800 gyms for you and your family
To apply for this role, please click the ‘Apply’ button. All applicants will receive a response. For confidential discussions about the role, contact Clifford Baptista at clifford.baptista@anglicare.org.au and arrange time to talk about this unique opportunity.
Anglicare is as wonderfully diverse as the customers and communities we support. While we are guided by our Christian-based values, our team includes people of all faiths and backgrounds who share our commitment to serving others, and we value the diverse perspectives they bring. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities and cultural backgrounds.
If you are passionate about supporting people through complex financial challenges and want to be part of a service model focused on long‐term wellbeing, we would love to hear from you. Join us as we walk alongside clients — not just through crisis, but toward lasting confidence and stability.
Disclaimer: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.
Application Close Date: May 29, 2026
We are seeking a qualified Financial Counsellor to join our multidisciplinary FinWell team, delivering specialists, intensive financial counselling to individuals and families experiencing debt and financial stress. This is part time role 3 days a week based in Parramatta in Sydney.
Your rewards and benefits
We believe that caring for others starts with caring for our people. Because you put so much heart into helping the most vulnerable in our community, we're committed to supporting you to thrive both professionally and personally. Here, we recognise that meaningful work deserves meaningful support. So, we've designed a comprehensive package of rewards and benefits that reflect our values and make a real difference to your life. We support your career by investing in your growth, balance and security through professional development opportunities. We also offer competitive salary packaging, wellbeing programs and generous discounts for you and your family.
Employee Referral Program
Be rewarded with a $1,200 incentive every time you help us find the right person for a permanent role! Simply go to our careers page, refer a friend for a permanent role, and if they're hired, you’ll receive an additional $1,200 (taxable) payment when they reach six months of service.
Financial Counsellor Level 5-1 employer: Anglicare
Anglicare is an exceptional employer dedicated to making a lasting impact in the community through its Financial Wellbeing program. With a strong focus on professional development, flexible work options, and a collaborative team culture, employees are empowered to grow their careers while supporting individuals facing financial hardship. Located in Parramatta, Sydney, Anglicare offers a supportive environment where diverse perspectives are valued, ensuring that every team member can contribute meaningfully to the lives of those they serve.
StudySmarter Expert Advice🤫
We think this is how you could land Financial Counsellor Level 5-1
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial counselling field. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to financial counselling. Think about how you can showcase your experience with clients from diverse backgrounds and your advocacy skills. We want to see your passion for helping others shine through!
✨Tip Number 3
Showcase your unique story! When you get the chance to chat with potential employers, share your journey and what drives you to support those facing financial hardship. Authenticity goes a long way in making a lasting impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our mission to create stronger financial futures.
We think you need these skills to ace Financial Counsellor Level 5-1
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for helping others shine through. We want to see how much you care about supporting people facing financial challenges and how you can make a lasting impact in their lives.
Tailor Your Experience:Make sure to highlight your relevant experience as a Financial Counsellor. We’re looking for specific examples of how you've helped clients in the past, so don’t hold back on those success stories!
Be Person-Centred:Remember, this role is all about providing person-centred support. Use your application to demonstrate your understanding of diverse backgrounds and how you can connect with clients on a personal level.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands, and we promise to respond to every applicant!
How to prepare for a job interview at Anglicare
✨Know Your Stuff
Make sure you brush up on your knowledge of the Australian financial system, especially around credit and debt. Being able to discuss these topics confidently will show that you're well-prepared and understand the challenges clients face.
✨Show Your Compassion
During the interview, share examples of how you've connected with clients from diverse backgrounds. Highlight your genuine compassion for those experiencing financial hardship, as this role is all about understanding and responding to unique stories.
✨Collaboration is Key
Be ready to talk about your experience working with other professionals, like Financial Capability Caseworkers or community partners. Emphasise your ability to collaborate effectively to deliver a holistic client experience, which is crucial for this role.
✨Ask Thoughtful Questions
Prepare some insightful questions about Anglicare’s FinWell program and its impact on the community. This shows your interest in the organisation and helps you understand how you can contribute to their mission of lasting financial wellbeing.
