At a Glance
- Tasks: Create a welcoming space and provide excellent customer service in our community retail team.
- Company: Join Anglicare, a values-driven organisation making a real impact in the community.
- Benefits: Enjoy salary packaging, professional development, and exclusive discounts at over 400 retailers.
- Other info: Diverse workplace welcoming applicants from all backgrounds and abilities.
- Why this job: Make a difference while gaining valuable experience in a supportive team environment.
- Qualifications: Customer-focused attitude; retail experience is a plus but not essential.
The predicted salary is between 10 - 12 £ per hour.
Make a difference while working in retail. We’re looking for a warm, reliable, and customer-focused Shop Assistant to join our community retail team. This role is more than retail — it’s about creating a welcoming space where every customer feels respected, supported, and valued, while helping our shop operate smoothly and sustainably. As a Shop Assistant based in Kograh & Engadine Op Shops, this role is casual part-time hours and you’ll support the day-to-day running of our Op shops, work closely with staff and volunteers, and help deliver a positive experience for everyone who walks through our doors.
Key Responsibilities
- Provide friendly, respectful, and professional customer service to all customers and visitors.
- Assist with stock handling, pricing, visual merchandising, and maintaining store presentation.
- Support day-to-day shop operations including cash handling, cleanliness, and safe work practices.
- Work collaboratively with staff and volunteers to create a positive team environment.
- Help ensure the shop is a welcoming and inclusive space for people from all backgrounds.
About You
- You enjoy working with people and have a genuine commitment to customer service.
- You’re reliable, organised, and willing to take initiative.
- Retail or hospitality experience is beneficial but not essential.
- You align with our values and are motivated by work that supports the community.
Why join us?
- Be part of a values‑driven organisation making a real impact in the community.
- Supportive team environment with opportunities to learn and grow.
- Meaningful work where your contribution truly matters.
Benefits
- Salary packaging – up to $15,900 tax‑free income plus $2,650 for meals and entertainment.
- Ongoing professional development and leadership training to advance your career.
- Exclusive discounts to over 400 retailers.
- Employee Assistance Program and Fitness Passport with discounts to over 800 gyms.
Are you ready for a career that means more? To apply for this role, don't delay ‘Apply’ today and submit your resume. All applicants will receive a response. Anglicare is as wonderfully diverse as the customers and communities we support. While we are guided by our Christian-based values, our team includes people of all faiths and backgrounds who share our commitment to serving others, and we value the diverse perspectives they bring. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities and cultural backgrounds.
Shop Assistant employer: Anglicare Sydney
Anglicare is an exceptional employer that prioritises community impact and employee growth, offering a supportive team environment where every contribution is valued. With flexible part-time hours in Kogarah & Engadine, employees benefit from salary packaging, professional development opportunities, and a culture that embraces diversity and inclusivity. Join us to be part of a values-driven organisation that not only supports the community but also fosters personal and professional fulfilment.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Assistant
✨Tip Number 1
Get to know the company culture! Before your interview, check out Anglicare's values and mission. This will help you connect with the team and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. This will help you shine during the interview and demonstrate your commitment to creating a welcoming space.
✨Tip Number 3
Be ready to showcase your teamwork abilities! Since you'll be working closely with staff and volunteers, prepare to discuss how you've collaborated in the past. Highlighting your ability to create a positive team environment will set you apart.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you note expressing your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Shop Assistant
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and community work. A warm and friendly tone can make a big difference.
Tailor Your CV:Make sure to tailor your CV to highlight any relevant experience, even if it’s not in retail. We love seeing how your skills can transfer to our shop assistant role, so focus on teamwork, organisation, and any customer-facing roles you've had.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for our team. Highlight your reliability and commitment to creating a welcoming space.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and quick to do!
How to prepare for a job interview at Anglicare Sydney
✨Know the Company Values
Before your interview, take some time to research Anglicare's values and mission. Understanding their commitment to community support will help you align your answers with what they stand for, showing that you're not just looking for any job, but one that truly matters.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Whether it’s a retail or hospitality scenario, be ready to discuss how you made customers feel valued and respected, as this is key for the Shop Assistant role.
✨Demonstrate Team Spirit
Since the role involves working closely with staff and volunteers, think of instances where you collaborated effectively in a team. Highlight your ability to create a positive environment and how you can contribute to a supportive team dynamic.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the shop's community initiatives or how they support their staff and volunteers. This shows your genuine interest in the role and the organisation, making you stand out as a candidate.
