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For Companies At a Glance
- Tasks: Provide excellent customer service and support volunteers in a vibrant community shop.
- Company: Join Anglicare, a caring organisation making a real impact in local communities.
- Benefits: Enjoy flexible work options, professional development, and exclusive retail discounts.
- Why this job: Be part of a mission-driven team that values kindness and community connection.
- Qualifications: Retail experience and strong communication skills are essential.
- Other info: Diverse workplace welcoming applicants from all backgrounds.
The predicted salary is between 11 - 16 £ per hour.
About Anglicare Shops
Our Anglicare Shops are connection points in their local communities and sell a wide range of high quality, recycled clothing, and accessories at affordable prices. Our Shops provide a hub for the community and a safe place where you can drop in, feel valued and find a caring, listening ear. Each of our Shop locations across Sydney are regularly restocked so there is always something different to discover. Many Shops are linked with local Anglican parishes, so you can find out about and connect with various church activities.
About The Role
We are seeking outstanding customer service focused Casual Shop Assistants to join our team at Anglicare Katoomba Op Shop. Someone who is motivated, energetic and passionate about making a real impact in the Community.
What You'll Be Doing
- Ensure shop finances are always secure, and a safe workplace is maintained
- Provide excellent customer service and a holistic experience to customers
- Provide leadership to Volunteers and be a role model to engender an environment where Anglicare’s mission and vision are embraced
- Ensure Volunteers are supported and foster strong teamwork
- Complete and submit appropriate shop paperwork in an accurate and timely manner
About You
- Previous experience in a retail environment and a valid Working with Children's Check (willing to obtain)
- Excellent communication and interpersonal skills
- The ability to relate to a diverse customer group with compassion and kindness
- Excellent customer service and retail experience
- Well-developed numeracy skills
Why Anglicare?
We provide meaningful opportunities and choice, both for the individuals and communities we support and the dedicated people here who make it happen. At Anglicare, you’ll get the security, stability and opportunities that come with a strong, well-established organisation that’s ready for the future. You’ll belong to a community of kind, humble and respectful people of all faiths and backgrounds. You will also be supported to gain new knowledge, deepen your experience and expertise, and shape a rewarding career.
On top of that, here are some of the tangible benefits you will enjoy in a career with us:
- Flexible work options to get the most out of work and life
- Ongoing professional development and leadership training to advance your career
- Exclusive discounts to over 400 retailers
- Employee Assistance Program, access to counselling services for you and your family
Are you ready for a career that means more? To register your interest for this role, please click the ‘Apply’ button. Shortlisted applicants will be contacted.
Anglicare is as wonderfully diverse as the customers and communities we support. While we are guided by our Christian-based values, our team includes people of all faiths and backgrounds who share our commitment to serving others, and we value the diverse perspectives they bring. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities and cultural backgrounds.
Application Close Date: February 24, 2026
Katoomba Shop Assistant employer: Anglicare Sydney
Contact Detail:
Anglicare Sydney Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Katoomba Shop Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Anglicare and its mission. Understanding their values will help you connect better during the conversation and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories to demonstrate your passion for helping others.
✨Tip Number 3
Show your enthusiasm! When you meet with the team, let your energy shine through. Smile, be friendly, and express your excitement about the opportunity to work at Anglicare. A positive attitude can make a huge difference!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re keen and professional, and it keeps you fresh in their minds.
We think you need these skills to ace Katoomba Shop Assistant
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how motivated and energetic you are about making a real impact in the community.
Tailor Your Experience: Make sure to highlight any previous retail experience you have. We love seeing how your skills align with what we’re looking for, so don’t be shy about sharing relevant stories!
Be Personable: Since excellent customer service is key for us, use your application to showcase your communication skills. Write in a friendly tone and demonstrate how you can relate to a diverse customer group with compassion.
Follow the Application Process: Remember to apply through our website! It’s super easy and ensures your application gets to the right place. Plus, it shows you’re serious about joining our team at Anglicare.
How to prepare for a job interview at Anglicare Sydney
✨Know the Mission
Before your interview, take some time to understand Anglicare's mission and values. This will help you align your answers with what they stand for, showing that you're not just looking for a job, but genuinely want to contribute to their community-focused goals.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you provided excellent customer service. Think about times when you went above and beyond for a customer or resolved a difficult situation. This will demonstrate your ability to create a positive experience for shoppers at the Katoomba Op Shop.
✨Emphasise Teamwork and Leadership
Since the role involves leading volunteers, be ready to discuss your teamwork and leadership experiences. Share how you've motivated others in the past and how you can foster a supportive environment in the shop. This will show that you can be a role model and help build a strong team.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that show your interest in the role and the organisation. For example, you could ask about the types of community activities linked with the shop or how they support volunteer development. This will leave a positive impression and show your enthusiasm.
