At a Glance
- Tasks: Support clients from diverse backgrounds with financial skills and confidence.
- Company: Join a community-focused organisation dedicated to helping others.
- Benefits: Tax-free salary packaging, professional development, and exclusive retail discounts.
- Other info: Inclusive workplace welcoming diverse applicants and offering growth opportunities.
- Why this job: Make a real difference in people's lives while building your career.
- Qualifications: Degree in Social Work or relevant experience; fluent Arabic is a must.
The predicted salary is between 30000 - 40000 € per year.
We are seeking a Financial Capability Caseworker to join our Financial Wellbeing & Community team in Liverpool, with a strong focus on supporting clients from culturally and linguistically diverse (CALD) backgrounds. This role provides targeted, early‑intervention financial capability for casework to individuals and families experiencing financial stress or vulnerability. Working in community and outreach settings, you will support clients to understand their financial situation, build money‑management skills, and develop healthy financial behaviours. You will work closely with Financial Counselling and other Community & Mission services to deliver an integrated, person‑centred and culturally responsive service.
Key Responsibilities
- Provide short‑term, capability‑focused casework to individuals and families experiencing financial stress
- Conduct person‑centred, trauma‑informed financial capability assessments in community and office settings
- Support clients to develop money plans, budgeting skills and financial confidence
- Deliver strengths‑based financial coaching that supports positive behaviour change
- Develop, implement and review client‑led case plans focused on long‑term financial wellbeing
- Provide advocacy and warm referrals aligned to client goals
- Work collaboratively with Financial Counselling and other Community & Mission services
- Engage with CALD communities through outreach at churches, hubs and local agencies
- Maintain accurate and timely client records in line with funding and organisational requirements
Qualifications
- Degree in Social Work, Community Services or similar, or relevant qualifications with substantial experience
- Fluent Arabic – Reading, Writing and Speaking
- Demonstrated experience working with clients from CALD backgrounds
- Strong casework and financial coaching capability
- Ability to communicate sensitively across cultures and lived experience
- Strong collaboration and relationship‑building skills
- Well‑developed written, verbal and computer skills
- Working with Children Check (paid)
- NSW Driver’s Licence (desirable)
- Financial Literacy Education certification or willingness to obtain
Benefits
- Salary packaging – up to $15,900 tax‑free income plus $2,650 for meals and entertainment
- Ongoing professional development and leadership training to advance your career
- Exclusive discounts to over 400 retailers
- Employee Assistance Program and Fitness Passport with discounts to over 800 gyms
We provide meaningful opportunities and choice. Our team includes people of all faiths and backgrounds who share our commitment to serving others. Anglicare strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities and cultural backgrounds.
Application Close Date: June 05, 2026.
Financial Capability Caseworker – CALD employer: Anglicare Sydney
Anglicare is an exceptional employer that prioritises the well-being and professional growth of its employees, particularly in the role of Financial Capability Caseworker in Liverpool. With a strong commitment to diversity and inclusion, the company offers extensive salary packaging options, ongoing professional development, and a supportive work culture that values collaboration and community engagement. Employees benefit from meaningful work that directly impacts the lives of individuals from culturally and linguistically diverse backgrounds, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Financial Capability Caseworker – CALD
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work with CALD communities. Attend local events or workshops where you can meet potential colleagues and learn more about the role.
✨Tip Number 2
Practice your interview skills! Get a friend to help you with mock interviews, focusing on questions related to financial capability and working with diverse communities. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Showcase your cultural competence! Be ready to discuss your experiences working with CALD clients and how you can bring that understanding to the role. This will set you apart from other candidates.
✨Tip Number 4
Apply through our website! We love seeing applications directly from our site, so make sure to submit your application there. It shows you're genuinely interested in joining our team!
We think you need these skills to ace Financial Capability Caseworker – CALD
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience with CALD communities and financial capability. We want to see how your background aligns with our mission, so don’t hold back on sharing relevant stories!
Showcase Your Skills:In your written application, emphasise your casework and financial coaching skills. We’re looking for someone who can communicate effectively and sensitively, so let us know how you’ve done this in the past.
Be Person-Centred:Remember, we value a person-centred approach! Use your application to demonstrate how you’ve supported clients in the past, focusing on their needs and goals. This will show us that you understand the importance of tailored support.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Anglicare Sydney
✨Know Your Stuff
Make sure you understand the key responsibilities of a Financial Capability Caseworker. Brush up on financial coaching techniques and be ready to discuss how you would support clients from CALD backgrounds. Familiarise yourself with trauma-informed practices, as this will show your commitment to person-centred care.
✨Cultural Sensitivity is Key
Since the role focuses on CALD communities, it’s crucial to demonstrate your ability to communicate sensitively across cultures. Prepare examples of how you've successfully engaged with diverse groups in the past, and be ready to discuss your language skills, especially if you speak Arabic.
✨Showcase Your Casework Skills
Be prepared to talk about your casework experience and how you’ve helped clients develop money management skills. Think of specific instances where you’ve implemented client-led case plans or provided advocacy, and be ready to share these stories during the interview.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, the types of clients you’ll be working with, and how success is measured in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
