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- Tasks: Manage payroll and HR services, ensuring accuracy and compliance while supporting a team of 10.
- Company: Join Anglian, a top home improvement company dedicated to exceptional service and innovation.
- Benefits: Enjoy 31 days holiday, private healthcare, and discounts on various products and services.
- Why this job: Be part of a supportive team with opportunities for career development and continuous learning.
- Qualifications: Bachelor's degree in HR or related field, plus experience in HR shared services and payroll management.
- Other info: We value diversity and inclusion, creating an environment where everyone can thrive.
The predicted salary is between 36000 - 60000 £ per year.
About Us: Anglian is a leading national multi-branded company specialising in home improvements. We are committed to delivering exceptional service and innovative solutions to our customers. We are seeking a dedicated and skilled Payroll and HR Service Delivery Manager to join our team and support the Group HR Director in delivering a professional HR Shared Service function.
Role Purpose: The Payroll and HR Service Delivery Manager will play a crucial role in supporting the strategic roadmap for Payroll and HR Administration functions. This position focuses on providing professional HR shared services support, handling the administrative and transactional aspects of HR and Payroll, ensuring accuracy, compliance, and efficient service delivery.
Key Responsibilities:
- Data Management: Maintain accurate and confidential employee records within HR systems and provide insights and reports on HR metrics to support decision-making.
- Payroll Processing: Ensure timely and accurate payroll processing, including deductions, benefits, and payments for employed and self-employed payrolls.
- HR Transactions: Process HR transactions such as onboarding, offboarding, and employee changes.
- Benefits Administration: Manage the administration of employee benefits programs, ensuring compliance. Oversee pension schemes, group income protection, and other group policies.
- Customer Service: Respond to employee and manager inquiries related to HR policies and procedures using a triage model. Collaborate with HR Advisors, Recruitment Team, and L&D colleagues to ensure smooth and efficient service.
- Compliance: Adhere to HR and Payroll policies, procedures, and legal requirements. Ensure strong governance controls for all Payroll and HR Administration activities, minimising breaches and risks.
Additional Responsibilities:
- Monitor compliance on business miles claims and communicate issues as identified.
- Contribute to continuous improvement initiatives to enhance HR service delivery.
- Identify and implement developments and improvements to the HR and Payroll system.
- Support HR internal communications, including letters, emails, and internal notices.
- Effectively manage the Human Resources Shared Service Team (circa 10 people).
Required Qualifications:
- Bachelor's degree in Human Resources, Business Administration, Payroll qualification, or related field.
- Proven experience in HR shared services, HR administration, and Payroll management.
- Strong understanding of HR policies, procedures, and regulations.
- Excellent organisational and time management skills.
- Proven experience of managing multiple Payrolls with complex variances.
- Ability to handle multiple tasks and prioritise effectively.
- Strong communication and interpersonal skills.
- Proficiency in HR software and Microsoft Office Suite.
Why Join Us?
- Competitive Salary
- 31 days holiday, increasing to 33 days after 2 years of service, plus have your birthday off
- Pension & Life Assurance
- Private Healthcare
- Paid time off annually to volunteer
- Comprehensive health & well-being benefits including cycle to work scheme, heavily discounted gym memberships and free access to mental health first aiders
- Heavily discounted group discount scheme on all products
- Group Perks and freebies on days out, cinema, theatre, eating in and out, mobiles phones, food shopping and most major high street retailers
- Opportunity to work with a forward-thinking and supportive team
- Career development and continuous learning opportunities
Ready to make a difference? Apply now and join us in shaping the future of HR at Anglian!
Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of Succeed Together we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.
Payroll and HR Service Delivery Manager in Norwich employer: Anglian
Contact Detail:
Anglian Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payroll and HR Service Delivery Manager in Norwich
✨Tip Number 1
Familiarise yourself with the latest HR and payroll regulations. Understanding compliance is crucial for this role, so being well-versed in current laws will show your commitment and expertise during discussions.
✨Tip Number 2
Network with professionals in the HR and payroll field. Attend local HR events or join online forums to connect with others who may have insights about the company or the role, which can give you an edge.
✨Tip Number 3
Prepare to discuss your experience with HR software and payroll systems. Be ready to share specific examples of how you've improved processes or handled complex payroll situations in previous roles.
✨Tip Number 4
Demonstrate your leadership skills by preparing examples of how you've managed teams effectively. Highlighting your ability to lead a team in a shared service environment will resonate well with the hiring managers.
We think you need these skills to ace Payroll and HR Service Delivery Manager in Norwich
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required qualifications. Tailor your application to highlight how your skills and experiences align with the role of Payroll and HR Service Delivery Manager.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in HR shared services and payroll management. Use bullet points for clarity and focus on achievements that demonstrate your ability to handle complex payrolls and HR transactions.
Write a Strong Cover Letter: Your cover letter should complement your CV by providing context to your experiences. Highlight specific examples of how you've contributed to HR service delivery and compliance in previous roles, and express your enthusiasm for joining Anglian.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Payroll and HR Service Delivery Manager position.
How to prepare for a job interview at Anglian
✨Know Your Numbers
As a Payroll and HR Service Delivery Manager, you'll need to demonstrate your understanding of payroll processing and HR metrics. Brush up on key figures related to payroll cycles, compliance regulations, and any relevant HR statistics that could showcase your expertise.
✨Showcase Your Leadership Skills
This role involves managing a team, so be prepared to discuss your leadership style and experiences. Think of examples where you've successfully led a team through challenges or implemented improvements in HR service delivery.
✨Understand the Company Culture
Research Anglian's values and culture before the interview. Be ready to explain how your personal values align with theirs, especially regarding their commitment to equality, diversity, and inclusion.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in HR situations. Prepare examples of how you've handled complex payroll issues or employee inquiries in the past, focusing on your approach and the outcomes.
