At a Glance
- Tasks: Lead and organise installation teams, ensuring top-notch customer service and quality standards.
- Company: Join Anglian, a leading home improvement company focused on innovation and customer satisfaction.
- Benefits: Enjoy competitive salary, pension, company car, and 31 days holiday plus perks.
- Why this job: Make a real impact in a dynamic role with opportunities for personal and professional growth.
- Qualifications: Experience in home improvement or construction, strong organisational skills, and a valid driver's licence.
- Other info: Join a diverse team committed to equality and inclusion while enjoying great employee discounts.
The predicted salary is between 36000 - 60000 Β£ per year.
About Us
At Anglian we are a leading home improvement company committed to providing high-quality Windows, Doors, Conservatories and Roof line products and exceptional customer service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting business.
The Role
We are currently seeking a Field Manager to join our team. You will be at the heart of our daily operations, field based, leading and organising our self-employed Installation teams, inspecting works completed. At all times providing first class service to our customers to ensure that installations are completed within agreed timescales and to Anglian's quality standards.
Key Responsibilities
- Deliver an exceptional customer experience, adhering to Anglian standards.
- Monitor 6-7 installation teams to ensure timely and quality installations.
- Provide support to installation teams to develop their skills and performance.
- Handle customer installation queries or issues in a professional and timely manner thus enabling prompt account settlement upon completion of the job.
- Ensure that installations are completed in line with H&S standards.
What We're Looking For
- Knowledge of installation processes and best practices.
- Good On-Site presence; interpersonal skills, comfortable talking to customers.
- Previous experience in a similar role within the home improvement or construction industry.
- Strong organisational abilities with a keen attention to detail.
- Valid driver's licence to travel as required within the region.
Why Join Us?
- Competitive salary.
- Pension.
- Company Car.
- 31 days holiday (including Bank Holidays and increasing to 33 days with service within 2 years).
- An additional paid day for your birthday.
- Paid time off annually to volunteer.
- Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources.
- Heavily discounted employee purchase scheme on all Company products.
- Group perks & discounts on most major high street retailers including food shopping, days out, cinema, theatre, dining, mobile phones.
- Salary sacrifice benefits β enjoy perks such as pension, cycle to work, electric car purchase, and additional annual leave, while potentially reducing your tax and NI contributions.
- Access to extensive financial well-being resources including flexible pay and competitive savings & borrowing products.
- Employee recognition schemes.
Take the next step in your career by applying today!
Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company's value of Succeed Together we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.
Field Manager in Bristol employer: Anglian
Contact Detail:
Anglian Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Field Manager in Bristol
β¨Tip Number 1
Get to know the company inside out! Research Anglian's values, products, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
β¨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
β¨Tip Number 3
Prepare for the interview by practising common questions related to field management and customer service. Think about examples from your past experience that highlight your skills in these areas β we want to see how you handle real-life situations!
β¨Tip Number 4
Donβt forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Field Manager in Bristol
Some tips for your application π«‘
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about joining Anglian and making a difference in the home improvement industry.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that matches the Field Manager role. Weβre looking for specific skills and experiences, so donβt be shy about showcasing your past achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why youβre the perfect fit for the job.
Apply Through Our Website: Donβt forget to submit your application through our website! Itβs the best way for us to receive your details and ensures youβre considered for the role. Plus, itβs super easy!
How to prepare for a job interview at Anglian
β¨Know Your Stuff
Make sure you brush up on installation processes and best practices before the interview. Being knowledgeable about the specifics of the role will show that you're serious and ready to hit the ground running.
β¨Show Off Your People Skills
As a Field Manager, you'll be interacting with both installation teams and customers. Practice how you communicate your ideas clearly and confidently. Think of examples where you've successfully handled customer queries or resolved issues in a professional manner.
β¨Demonstrate Organisational Skills
Prepare to discuss how you manage multiple teams and ensure quality installations. Bring examples of how you've kept projects on track and met deadlines in previous roles. This will highlight your strong organisational abilities.
β¨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling a customer complaint or managing a delay in installation. Think through your responses ahead of time so you can showcase your problem-solving skills and adherence to health and safety standards.