At a Glance
- Tasks: Visit customers, diagnose issues, and provide top-notch service for window and door installations.
- Company: Join a leading company known for quality and customer satisfaction.
- Benefits: Competitive salary, performance bonuses, 31 days holiday, and health benefits.
- Other info: Enjoy a flexible, independent role with opportunities for personal growth.
- Why this job: Make a real difference by helping customers with essential home improvements.
- Qualifications: Experience in uPVC installation and excellent customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
Are you an experienced Window and Door Engineer who takes pride in their work? Do you have a passion for exceptional customer service? Are you someone who wants to get the job done right, first time every time? Do you have previous experience of uPVC installation and maintenance?
Our Window and Door Engineers are essential to efficiently & effectively assist our customers with any product and installation related maintenance for Anglian installed products covered by our 10-year warranty. We will provide all the tools and equipment that you will need to carry out this role including a van, PDA, mobile phone and tools.
Your duties will include:
- Visiting customer homes, identifying the fault and taking the appropriate action to rectify in line with our warranty and our quality standards
- To demonstrate & explain correct product care to customers
- Be customer focused and provide a high level of service to every customer
- Completing service calls as scheduled and in a timely manner using our, “Right First Time” approach, helping to reduce any cancelled appointments
- Accurate and timely completion of paperwork and regular updating of the supplied PDA device
You will need:
- Experience of uPVC installation and maintenance (or relevant qualification)
- Excellent customer service skills and experience in a customer facing environment
- Be able to work on your own initiative in a standalone field based role
- A willingness to travel as required and show flexibility within the working week
- Good time management skills
- Good communication skills
- A full driving license
What We Offer:
- Competitive basic salary and Performance related bonus
- Van (for business use only)
- 31 days holiday, increasing to 33 days after 2 years of service plus have your birthday off
- Paid time off annually to volunteer
- Comprehensive health and well-being benefits including cycle to work scheme, 24hr remote access to a doctor
Service Engineer in Bar Hill employer: Anglian
Safestyle is an exceptional employer that prioritises the growth and success of its sales consultants through comprehensive training and ongoing support. With a strong emphasis on work-life balance, our flexible field-based roles allow you to manage your own schedule while enjoying uncapped earning potential. Join our friendly team and be part of a trusted brand that values ambition and results-driven individuals.
