Central Operations Senior Quality Manager in Peterborough

Location: Peterborough / Hybrid

Who are we? We’re the @one Alliance – a ground-breaking collaboration between Anglian Water and seven industry-leading partners: Balfour Beatty, Barhale, Binnies, MMB, MWH Treatment, Skanska and SWECO. Together, we deliver over half of Anglian Water’s capital investment programme. As we ramp up into AMP8, our most ambitious period yet, we’ll be delivering an even broader range of innovative and environmentally-driven infrastructure projects – from urban drainage to nature-based solutions like constructed wetlands.

Why join us? This is a highly influential, quality leadership role shaping how quality is governed, assured and continuously improved across the @one Alliance. As Senior Quality Manager for Central Operations, you’ll define the systems, standards and insight that enable consistent, right‑first‑time delivery across programmes and partners. Working at the heart of the Alliance, you’ll turn data and learning into action — reducing systemic risk, strengthening commissioning readiness, and building confidence in asset handover, safety and regulatory compliance.

What you’ll be doing:

• Providing enterprise‑wide leadership of Central Quality functions, setting clear frameworks, standards and ways of working for Business Unit Quality teams
• Operating the Alliance quality assurance cadence, translating predictive insight, audits and assurance findings into clear, prioritised actions
• Defining and governing cross‑Alliance quality readiness criteria aligned to Delivery Milestones through Detailed Design, Construction, Commissioning, Operational Handover and Financial Completion.
• Maintaining programme‑level dashboards and thematic analysis to identify emerging risks, recurring defects and systemic performance gaps
• Coordinating escalation and resolution of systemic quality issues, ensuring root causes are addressed and improvements embedded into standards and guidance
• Chairing quality governance forums and acting as the authoritative source of Alliance‑level quality performance and insight
• Embedding lessons learned from audits, investigations and delivery feedback into Management System, Lessons Learned Exchange, standards and delivery guidance
• Leading the evolution of quality systems through digitalisation, automation and improved use of data
• Working closely with SHEA, Design Assurance, Supplier Quality and Commercial teams to align quality, safety, delivery and commercial outcomes

What you’ll bring:

• Extensive experience leading quality management and assurance within complex infrastructure or construction environments, ideally utilities or water
• Deep knowledge of quality management systems, auditing and standards such as ISO 9001
• Strong strategic mindset with the ability to translate data and insight into practical, preventative action at portfolio level
• A credible, inclusive leadership style with the confidence to challenge constructively and influence senior stakeholders
• Excellent communication and governance skills, with experience operating at enterprise or alliance level

Our vision and values: The @One Alliance is more than just a delivery organisation—it’s a movement. We’re a collaborative team committed to driving change and delivering sustainable outcomes for our communities. Our vision is to help Anglian Water achieve Net Zero operational carbon by 2030, while creating climate‑resilient assets that will benefit future generations. We live by our values: Build trust, Do the right thing, Always explore.

Ready to help us reduce carbon, drive innovation, and deliver a sustainable future? Apply today and help us shape a safer, smarter, and more sustainable future.