At a Glance
- Tasks: Coordinate water delivery requests and ensure efficient service for key clients.
- Company: Join Alpheus, a leader in innovative water management solutions.
- Benefits: Enjoy competitive salary, private healthcare, generous pension, and flexible working culture.
- Other info: Inclusive workplace with excellent career development opportunities.
- Why this job: Be the vital link in delivering essential services while growing your skills in a fast-paced environment.
- Qualifications: Strong communication skills and ability to multitask in a dynamic setting.
The predicted salary is between 28000 - 28000 £ per year.
Circa £28,000 dependent on skills and experience
Fixed Term contract - until April 2027
Full time - 37.5 hours per week, working between the hours of 7am and 6pm
Huntingdon
Dive into a world of opportunity, and join our team! Alpheus (a wholly owned subsidiary of the Anglian Water Group), specialise in providing innovative water and wastewater asset management services tailored for commercial and industrial clients. We are renowned for our advanced, commercially-focused solutions and our unwavering commitment to excellence.
We are looking for a Water Delivery Coordinator to join our Water Delivery team on a Fixed Term basis! As a customer-facing first point of contact for an Alpheus key client, you will develop successful relationships with key stakeholders through regular communication to ensure delivery targets are met. You will coordinate requirements to deliver an efficient, sustainable, and resilient service.
This role is extremely busy and fast-paced and requires proven experience in working in a fast-moving environment with changing priorities. Every hour you could be changing direction of activity and there's a need for attention to detail to ensure efficiencies are maintained. You will grow with the role as the client requirements increase in both number and complexity. This role will be part of an on-call rota for Saturdays between 7:00 and 13:00.
Key responsibilities
- Work with the Key customer to process new delivery requests and ensure accurate scheduling
- Attend regular meetings with customers and contractors
- Ensure all requests and communications (emails, phone calls, Teams messages) are dealt with, within agreed service levels
- Efficient scheduling and coordination of the customer requirements - once these are identified and understood, instruct the contractors to complete the work, maintaining regular communication with stakeholders to verify the status of work and ensure satisfaction
- Process new water requests
- Prepare and maintain spreadsheets/documents/processes to plan and record delivery information
- Accurate maintenance and preparation of records of work completed and spend to support financial tracking and reporting
- Problem solving - including vehicle changes, broken down vehicles, traffic accidents, ensuring you have identified the impact of these
- Ensure all work requests are identified and understood, to enable work to proceed in a safe and efficient manner
- Resolve stakeholder / haulier queries
- Drive a culture of continuous improvement in Health & Safety, ensuring consistent standards are maintained
What does it take to be successful?
- Self-motivated
- Strong team player, with a willingness to support others, whilst taking ownership for tasks and problems
- Comfortable working in a fast-paced environment and staying busy
- Able to work on multiple different tasks at one time, and adapt and reprioritise as circumstances demand to meet requirements and timescales
- MS Office expertise, with emphasis on Sharepoint and Excel
- Proven communicator, able to interact positively with different audiences
- Take pride in delivering high quality, accurate work on time
- Able to deal with problems and concerns in an efficient helpful manner
We invest in our people - as a valued employee, you'll be entitled to:
- Personal private health care
- Generous double match pension - contribute 7% and Anglian Water will contribute 14%, giving a total contribution of 21%
- 24-hour Virtual GP service for you and your household
- 25 days annual leave - rising with length of service and the ability to buy more
- Life assurance (up to 8 x salary)
- Personal accident cover (up to 5 x salary)
- Excellent family friendly policies, such as 26 weeks full pay for maternity / adoption leave, as well as 4 weeks paid paternity / partner leave. Opportunity for shared parental pay
- Bonus scheme
- Flexible benefits and working culture to support your wellbeing and lifestyle.
Inclusion at Anglian Water: Inclusion is for everyone and we are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an environment where all our colleagues feel they belong.
Water Delivery Coordinator employer: Anglian Water
ANGLIAN WATER is an exceptional employer located in Bedford, offering a supportive work culture that prioritises employee well-being and development. With flexible working hours and a comprehensive benefits package including a competitive pension scheme and private healthcare, employees are encouraged to grow their skills while contributing to meaningful environmental initiatives. Join us to be part of a team that values innovation and sustainability in water recycling processes.
StudySmarter Expert Advice🤫
We think this is how you could land Water Delivery Coordinator
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Anglian Water and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Anglian Water!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Anglian Water keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Water Delivery Coordinator
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Anglian Water:This is your chance to really connect with the team at Anglian Water. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Anglian Water
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Anglian Water.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Anglian Water that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Anglian Water. Show them you’re not just focused on the day-to-day but also have a strategic mindset!