Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead water quality investigations and mentor a dynamic team to ensure compliance.
- Company: Join Anglian Water, a leader in sustainable water management.
- Benefits: Enjoy a competitive salary, private healthcare, and generous holiday allowance.
- Why this job: Make a real impact on water quality while developing your leadership skills.
- Qualifications: Degree in a scientific field and experience in water process or asset science.
- Other info: Flexible working options and a commitment to inclusion for all.
The predicted salary is between 46000 - 60000 £ per year.
Circa £53,820 dependent on skills and experience
Permanent, full time (37 hours) with flexibility for part time
Across the Anglian Water region - hybrid, with max. 4 days in the office
Dive into a world of opportunity, and join our team! The Quality Environment & Assurance Senior Network and Customer Scientist leads and develops a team to ensure optimum water quality is provided through the network, responding to customer needs and mitigating risks. As the technical expert, you'll support proactive and reactive work, regulatory reporting, and the delivery of the Lead Strategy.
You'll foster an inclusive environment, mentor your team, and ensure effective tactical scientific service to internal and external stakeholders. The role includes regulatory reporting, customer support, and capital scheme enablement.
Key responsibilities:- Lead water quality investigations and ensure regulatory compliance.
- Mentor and develop team skills in proactive and reactive interventions.
- Drive network performance and optimisation.
- Develop and implement lead strategy and communications.
- Enable network capital schemes and provide scientific support.
- Grow knowledge and expertise within the business.
- A competitive pension scheme where we double-match your contributions up to 6%
- Private healthcare for your peace of mind
- An annual bonus scheme
- The opportunity to volunteer in your local community
- 26 days holiday (plus Bank Holidays), increasing with service, with the option to swap Christmas and Easter for religious holidays
- Life cover (8x your salary) and personal accident cover (up to 5x your salary)
- Flexible benefits to support your well-being and lifestyle
- Paid time off for illness, both physical and mental
- Free parking at all office locations, sites, and leisure parks
- Excellent family-friendly policies, including 26 weeks of full pay for maternity/adoption leave and 4 weeks of paternity/partner pay, with the opportunity for shared parental leave
- Degree or postgraduate qualification in relevant scientific subject.
- Delivery to customers and balancing outcomes.
- Registered or Chartered member of a professional body.
- Substantial experience in water process or asset science.
- Team leadership and management experience.
- Critical thinking, mentoring, and influencing skills.
Inclusion is for everyone and we are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an environment where all our colleagues feel they belong.
Closing date: 18th February 2026
Senior Network and Customer Scientist employer: Anglian Water
Contact Detail:
Anglian Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Network and Customer Scientist
✨Tip Number 1
Network like a pro! Reach out to current employees at Anglian Water on LinkedIn or through industry events. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Show off your skills in action! If you have any relevant projects or case studies, prepare to discuss them during interviews. We want to see how you tackle real-world challenges, especially in water quality and team leadership.
✨Tip Number 3
Be ready for situational questions! Think about how you’ve led teams or handled customer needs in the past. We love hearing about your experiences and how they relate to the role of Senior Network and Customer Scientist.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who align with our values and mission.
We think you need these skills to ace Senior Network and Customer Scientist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Senior Network and Customer Scientist role. Highlight your leadership experience and any relevant scientific qualifications to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about water quality and how your background makes you the perfect fit for our team. Keep it engaging and personal.
Showcase Your Team Leadership Skills: Since this role involves mentoring and leading a team, be sure to include examples of how you've successfully managed teams in the past. We love to see how you’ve developed others and driven performance!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get all the info you need about the role and our company culture!
How to prepare for a job interview at Anglian Water
✨Know Your Stuff
Make sure you brush up on your knowledge of water quality regulations and the Lead Strategy. Being able to discuss specific examples from your past experience will show that you're not just familiar with the theory, but you can apply it in practice.
✨Showcase Your Leadership Skills
As a Senior Network and Customer Scientist, you'll be leading a team. Prepare to share examples of how you've mentored others or driven team performance in the past. Highlighting your ability to foster an inclusive environment will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations related to network performance or customer support. Think through potential challenges you might face in this role and how you would approach solving them.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company's approach to water quality or team dynamics. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
